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Festiva

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2.0
  • 3 ISSUES RESOLVED
  • 84 COMPANY RESPONSES
  • 399 TOTAL REVIEWS
Rank
145 out of 1306
in Hotels and Resorts category
Rating Details
Staff
Customer service
Exchange, Refund and Cancellation Policy
Website
Price Affordability
Statistics of Customer Service Calls
  • TOTAL CALLS
    6
  • SUCCESSFUL
    83%
  • AVG CALL DURATION
    01:48
  • ISSUES RESOLVED
    0%
Top Products and Services
1.9
66 reviews
1
11 reviews
4.7
9 reviews
  • 6 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1212 TOTAL REVIEWS
Rank
103 out of 582
in Travel Agencies category
Rating Details
Staff
Customer service
Exchange, Refund and Cancellation Policy
Website
Price Affordability
Statistics of Customer Service Calls
  • TOTAL CALLS
    161
  • SUCCESSFUL
    91%
  • AVG CALL DURATION
    02:05
  • ISSUES RESOLVED
    4%
Top Products and Services
1.4
108 reviews
1.3
107 reviews
1.6
42 reviews
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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