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Festiva

Hotels and Resorts
  • 3 ISSUES RESOLVED
  • 349 TOTAL REVIEWS
  • $860K CLAIMED LOSSES
  • $6.8K AVERAGE LOSS
1.8
Staff
Customer service
Exchange, Refund and Cancellation Policy
Website
Location
  • Location 5
  • Parking 4
  • Customer service 3
  • Employees 2
  • Savings 2

Customers don't like

  • Lies6
  • Customer service6
  • Poor customer service5
  • Time wasted on phone lies5
  • Website usability3
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Priceline

Hotels and Resorts
  • 4 ISSUES RESOLVED
  • 1003 TOTAL REVIEWS
  • $220K CLAIMED LOSSES
  • $435 AVERAGE LOSS
1.3
Staff
Customer service
Exchange, Refund and Cancellation Policy
Website
Location
  • Not a thing to like 5
  • Worst 4
  • Chat feature 3
  • Price 3
  • Ease of booking 2

Customers don't like

  • Horrible customer service35
  • Did not receive refund30
  • Given the runaround15
  • Customer service13
  • Stole my money12
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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