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Festiva

Hotels and Resorts
Has verified representatives
  • 3 ISSUES RESOLVED
  • 366 TOTAL REVIEWS
  • $920K CLAIMED LOSSES
  • $7K AVERAGE LOSS
1.9
Staff
Customer service
Exchange, Refund and Cancellation Policy
Location
Billing Practices
  • Location 5
  • Parking 4
  • Customer service 3
  • Employees 2
  • Savings 2

Customers don't like

  • Customer service4
  • Time wasted on phone lies3
  • Deceitfulness the company uses2
  • Trying to charge inappropriate fees2
  • Eventual scam2
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Omni Hotel

Hotels and Resorts
  • 0 ISSUES RESOLVED
  • 22 TOTAL REVIEWS
  • $5.2K CLAIMED LOSSES
  • $1.7K AVERAGE LOSS
2.2
Staff
Customer service
Exchange, Refund and Cancellation Policy
Location
Billing Practices
  • Ocean 1
  • Racist staement by david 1
  • Rooms and service are excellent 1

Customers don't like

  • Deceit1
  • How i was treated and the conditions1
  • Waiting to check into room1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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