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Festiva

Hotels and Resorts
Has verified representatives
  • 3 ISSUES RESOLVED
  • 84 COMPANY RESPONSES
  • 391 TOTAL REVIEWS
  • $980K CLAIMED LOSSES
  • $7.1K AVERAGE LOSS
2.1
Staff
Customer service
Exchange, Refund and Cancellation Policy
Website
Location
  • Location 5
  • Parking 4
  • Customer service 3
  • Savings 2
  • Front desk attendants 2

Customers don't like

  • Customer service12
  • Time wasted on phone lies4
  • Trying to charge inappropriate fees3
  • Eventual scam3
  • Deceitfulness the company uses3
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Interval International

Hotels and Resorts
Has verified representatives
  • 3 ISSUES RESOLVED
  • 18 COMPANY RESPONSES
  • 281 TOTAL REVIEWS
  • $480K CLAIMED LOSSES
  • $5.1K AVERAGE LOSS
1.8
Staff
Customer service
Exchange, Refund and Cancellation Policy
Website
Location
  • Past resort vacations 6
  • what they advertised 2
  • Room we had 2
  • What they advertised to be true 1
  • Resort was beautiful 1

Customers don't like

  • Customer service19
  • Fraudulent promises not fulfilled8
  • I am so frustrated with our exchange7
  • No trading availability4
  • Less exchange more getaway cost4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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