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Festiva

Hotels and Resorts
  • 3 ISSUES RESOLVED
  • 364 TOTAL REVIEWS
  • $920K CLAIMED LOSSES
  • $7K AVERAGE LOSS
1.9
Staff
Customer service
Website
Exchange, Refund and Cancellation Policy
Location
  • Location 5
  • Parking 4
  • Customer service 3
  • Employees 2
  • Savings 2

Customers don't like

  • Time wasted on phone lies3
  • Deceitfulness the company uses2
  • Eventual scam2
  • Poor customer service2
  • Trying to charge inappropriate fees2
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Interval International

Hotels and Resorts
  • 2 ISSUES RESOLVED
  • 241 TOTAL REVIEWS
  • $460K CLAIMED LOSSES
  • $6K AVERAGE LOSS
1.6
Staff
Customer service
Website
Exchange, Refund and Cancellation Policy
Location
  • Past resort vacations 5
  • what they advertised 2
  • Manager taking full responsibilty 1
  • What they advertised to be true 1
  • Room we had 1

Customers don't like

  • Fraudulent promises not fulfilled8
  • Customer service6
  • I am so frustrated with our exchange6
  • Poor customer service6
  • No trading availability4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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