Start a new comparison
Delete

Festiva

Hotels and Resorts
  • 3 ISSUES RESOLVED
  • 365 TOTAL REVIEWS
  • $920K CLAIMED LOSSES
  • $7K AVERAGE LOSS
1.9
Staff
Customer service
Exchange, Refund and Cancellation Policy
Website
Location
  • Location 5
  • Parking 4
  • Customer service 3
  • Employees 2
  • Savings 2

Customers don't like

  • Customer service4
  • Time wasted on phone lies3
  • Deceitfulness the company uses2
  • Trying to charge inappropriate fees2
  • Eventual scam2
Delete

Hyatt

Hotels and Resorts
  • 2 ISSUES RESOLVED
  • 79 TOTAL REVIEWS
  • $260K CLAIMED LOSSES
  • $11.2K AVERAGE LOSS
1.9
Staff
Customer service
Exchange, Refund and Cancellation Policy
Website
Location
  • Housekeeping 1
  • Maids 1
  • Servers 1
  • Spa 1
  • Valet guys 1

Customers don't like

  • No real regard for customers2
  • Customer service policy2
  • Room not up to hyatt 5 stars1
  • Uppermanagement1
  • Service1
Show

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

Terms of Service
Post Comment
Cancel