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Festiva

Hotels and Resorts
Has verified representatives
  • 3 ISSUES RESOLVED
  • 371 TOTAL REVIEWS
  • $950K CLAIMED LOSSES
  • $7.1K AVERAGE LOSS
1.9
Staff
Customer service
Exchange, Refund and Cancellation Policy
Website
Location
  • Location 5
  • Parking 4
  • Customer service 3
  • Savings 2
  • Front desk attendants 2

Customers don't like

  • Customer service4
  • Time wasted on phone lies3
  • Trying to charge inappropriate fees2
  • How they manage money2
  • Eventual scam2
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Holiday Inn

Hotels and Resorts
  • 2 ISSUES RESOLVED
  • 176 TOTAL REVIEWS
  • $43.7K CLAIMED LOSSES
  • $753 AVERAGE LOSS
1.8
Staff
Customer service
Exchange, Refund and Cancellation Policy
Website
Location
  • Leaving 2
  • Breakfast was great 2
  • Swimming pool 1

Customers don't like

  • Attitude of management2
  • Value1
  • Personnel very inconsiderate1
  • Manager lied to us1
  • Fact our bed had bed bugs1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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