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Festiva

Hotels and Resorts
  • 3 ISSUES RESOLVED
  • 356 TOTAL REVIEWS
  • $880K CLAIMED LOSSES
  • $6.9K AVERAGE LOSS
1.9
Staff
Customer service
Exchange, Refund and Cancellation Policy
Website
Location
  • Location 5
  • Parking 4
  • Customer service 3
  • Employees 2
  • Savings 2

Customers don't like

  • Time wasted on phone lies3
  • Customer service2
  • Eventual scam2
  • Poor customer service2
  • Trying to charge inappropriate fees2
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Holiday Inn

Hotels and Resorts
  • 1 ISSUES RESOLVED
  • 171 TOTAL REVIEWS
  • $43.7K CLAIMED LOSSES
  • $753 AVERAGE LOSS
1.6
Staff
Customer service
Exchange, Refund and Cancellation Policy
Website
Location
  • Breakfast was great 2
  • Leaving 1
  • Swimming pool 1
  • Nothing special 1

Customers don't like

  • Downgraded without compensation1
  • Fact our bed had bed bugs1
  • Manager lied to us1
  • Personnel very inconsiderate1
  • Value1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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