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Festiva

Hotels and Resorts
  • 3 ISSUES RESOLVED
  • 365 TOTAL REVIEWS
  • $920K CLAIMED LOSSES
  • $7K AVERAGE LOSS
1.9
Staff
Customer service
Exchange, Refund and Cancellation Policy
Website
Location
  • Location 5
  • Parking 4
  • Customer service 3
  • Employees 2
  • Savings 2

Customers don't like

  • Customer service4
  • Time wasted on phone lies3
  • Deceitfulness the company uses2
  • Trying to charge inappropriate fees2
  • Eventual scam2
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Holiday Inn Express Hotels

Hotels and Resorts
  • 0 ISSUES RESOLVED
  • 55 TOTAL REVIEWS
  • $7.1K CLAIMED LOSSES
  • $337 AVERAGE LOSS
1.6
Staff
Customer service
Exchange, Refund and Cancellation Policy
Website
Location
  • Breakfeast was good 1
  • Hotel is nice 1

Customers don't like

  • Dirty room1
  • Parking problems1
  • Safety concerns1
  • Them keeping the money after cancellation1
  • Then charged me over 300 dollars1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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