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Festiva

Hotels and Resorts
  • 3 ISSUES RESOLVED
  • 347 TOTAL REVIEWS
  • $860K CLAIMED LOSSES
  • $6.8K AVERAGE LOSS
1.8
Staff
Customer service
Exchange, Refund and Cancellation Policy
Website
Location
  • Location 5
  • Parking 4
  • Customer service 3
  • Employees 2
  • Savings 2

Customers don't like

  • Lies6
  • Customer service6
  • Poor customer service5
  • Time wasted on phone lies5
  • Website usability3
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Holiday Inn Express Hotels

Hotels and Resorts
  • 0 ISSUES RESOLVED
  • 54 TOTAL REVIEWS
  • $5.5K CLAIMED LOSSES
  • $275 AVERAGE LOSS
1.6
Staff
Customer service
Exchange, Refund and Cancellation Policy
Website
Location
  • Breakfeast was good 1
  • Hotel is nice 1

Customers don't like

  • Parking problems1
  • Rude staff1
  • Them keeping the money after cancellation1
  • Then charged me over 300 dollars1
  • Wrong price1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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