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Festiva

Hotels and Resorts
  • 3 ISSUES RESOLVED
  • 362 TOTAL REVIEWS
  • $920K CLAIMED LOSSES
  • $7K AVERAGE LOSS
1.9
Staff
Customer service
Exchange, Refund and Cancellation Policy
Website
Location
  • Location 5
  • Parking 4
  • Customer service 3
  • Employees 2
  • Savings 2

Customers don't like

  • Time wasted on phone lies3
  • Deceitfulness the company uses2
  • Eventual scam2
  • Poor customer service2
  • Trying to charge inappropriate fees2
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Grupo Vidanta

Hotels and Resorts
  • 2 ISSUES RESOLVED
  • 21 TOTAL REVIEWS
  • $180K CLAIMED LOSSES
  • $13K AVERAGE LOSS
2.5
Staff
Customer service
Exchange, Refund and Cancellation Policy
Website
Location
  • Resort is beautiful 1
  • Room 1
  • Weather is beautiful in mexico 1

Customers don't like

  • Staff2
  • Being misleaded2
  • Fraudulent sales promises2
  • Pratica enganosa de vender seus titulos1
  • Resort sold doesnt exist1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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