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Festiva

Hotels and Resorts
  • 3 ISSUES RESOLVED
  • 347 TOTAL REVIEWS
  • $860K CLAIMED LOSSES
  • $6.8K AVERAGE LOSS
1.8
Staff
Customer service
Exchange, Refund and Cancellation Policy
Website
Location
  • Location 5
  • Parking 4
  • Customer service 3
  • Employees 2
  • Savings 2

Customers don't like

  • Lies6
  • Customer service6
  • Poor customer service5
  • Time wasted on phone lies5
  • Website usability3
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Grupo Vidanta

Hotels and Resorts
  • 2 ISSUES RESOLVED
  • 20 TOTAL REVIEWS
  • $190K CLAIMED LOSSES
  • $13.3K AVERAGE LOSS
2.6
Staff
Customer service
Exchange, Refund and Cancellation Policy
Website
Location
  • Resort is beautiful 1
  • Room 1
  • Weather is beautiful in mexico 1

Customers don't like

  • Fraudulent sales promises4
  • Being misleaded2
  • Do not buy time share or vacation2
  • Lies lies lies2
  • Staff2

Products by Grupo Vidanta

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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