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Festiva

Hotels and Resorts
Has verified representatives
  • 3 ISSUES RESOLVED
  • 371 TOTAL REVIEWS
  • $950K CLAIMED LOSSES
  • $7.1K AVERAGE LOSS
1.9
Staff
Customer service
Exchange, Refund and Cancellation Policy
Location
Billing Practices
  • Location 5
  • Parking 4
  • Customer service 3
  • Savings 2
  • Front desk attendants 2

Customers don't like

  • Customer service4
  • Time wasted on phone lies3
  • Trying to charge inappropriate fees2
  • How they manage money2
  • Eventual scam2
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Festiva Adventure Club

Hotels and Resorts
Has verified representatives
  • 1 ISSUES RESOLVED
  • 19 COMPANY RESPONSES
  • 85 TOTAL REVIEWS
  • $340K CLAIMED LOSSES
  • $10.1K AVERAGE LOSS
2.2
Staff
Customer service
Exchange, Refund and Cancellation Policy
Location
Billing Practices
  • Swimming pools 1
  • Resorts 1
  • Idea of discounted vactions 1
  • Ease of check in and out 1
  • Ease of booking vacations 1

Customers don't like

  • Thy ripped us off3
  • Ripped us off3
  • Customer service had zero answers3
  • Old worn out properties2
  • Nobody to talk to1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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