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Festiva

Hotels and Resorts
Has verified representatives
  • 3 ISSUES RESOLVED
  • 84 COMPANY RESPONSES
  • 392 TOTAL REVIEWS
  • $980K CLAIMED LOSSES
  • $7.1K AVERAGE LOSS
2.1
Staff
Customer service
Exchange, Refund and Cancellation Policy
Location
Billing Practices
  • Location 5
  • Parking 4
  • Customer service 3
  • Savings 2
  • Front desk attendants 2

Customers don't like

  • Customer service12
  • Time wasted on phone lies4
  • Trying to charge inappropriate fees3
  • Eventual scam3
  • Deceitfulness the company uses3
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Festiva Adventure Club

Hotels and Resorts
Has verified representatives
  • 1 ISSUES RESOLVED
  • 22 COMPANY RESPONSES
  • 95 TOTAL REVIEWS
  • $380K CLAIMED LOSSES
  • $9.7K AVERAGE LOSS
2.0
Staff
Customer service
Exchange, Refund and Cancellation Policy
Location
Billing Practices
  • Resorts 2
  • Idea of discounted vactions 2
  • Ease of check in and out 2
  • What they offered 1
  • Swimming pools 1

Customers don't like

  • Thy ripped us off3
  • Ripped us off3
  • Old worn out properties3
  • Customer service had zero answers3
  • What they offered were lies2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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