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Festiva Adventure Club

Hotels and Resorts
Has verified representatives
  • 1 ISSUES RESOLVED
  • 22 COMPANY RESPONSES
  • 92 TOTAL REVIEWS
  • $360K CLAIMED LOSSES
  • $10K AVERAGE LOSS
2.2
Customer service
Exchange, Refund and Cancellation Policy
Staff
Location
Billing Practices
  • Resorts 2
  • Idea of discounted vactions 2
  • Ease of check in and out 2
  • What they offered 1
  • Swimming pools 1

Customers don't like

  • Thy ripped us off3
  • Ripped us off3
  • Old worn out properties3
  • Customer service had zero answers3
  • What they offered were lies2
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Vida Vacations

Hotels and Resorts
  • 14 ISSUES RESOLVED
  • 245 TOTAL REVIEWS
  • $1.6M CLAIMED LOSSES
  • $15.6K AVERAGE LOSS
2.3
Customer service
Exchange, Refund and Cancellation Policy
Staff
Location
Billing Practices
  • Beautiful location 12
  • Waiters 6
  • Pool 6
  • Overall grounds and safe environment 6
  • People at the front desk 5

Customers don't like

  • Sales pitch6
  • Sales staff5
  • Being misleaded5
  • Being mislead5
  • Being misled4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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