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Festiva Adventure Club

Hotels and Resorts
  • 1 ISSUES RESOLVED
  • 76 TOTAL REVIEWS
  • $300K CLAIMED LOSSES
  • $9.8K AVERAGE LOSS
1.9
Customer service
Exchange, Refund and Cancellation Policy
Location
Staff
Billing Practices
  • Ease of booking vacations 1
  • Ease of check in and out 1
  • Resorts 1

Customers don't like

  • Being lied to7
  • Thy ripped us off6
  • Old worn out properties4
  • Customer service had zero answers3
  • Ripped us off3
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Vida Vacations

Hotels and Resorts
  • 12 ISSUES RESOLVED
  • 218 TOTAL REVIEWS
  • $1.6M CLAIMED LOSSES
  • $16.2K AVERAGE LOSS
2.5
Customer service
Exchange, Refund and Cancellation Policy
Location
Staff
Billing Practices
  • Beautiful location 10
  • Pool 5
  • Waiters 5
  • People at the front desk 4
  • Service staff 4

Customers don't like

  • Being misleaded13
  • Being mislead8
  • Unrelenting sales people tactics8
  • Sales staff7
  • Staff7
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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