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Festiva Adventure Club

Hotels and Resorts
Has verified representatives
  • 1 ISSUES RESOLVED
  • 19 COMPANY RESPONSES
  • 87 TOTAL REVIEWS
  • $350K CLAIMED LOSSES
  • $10K AVERAGE LOSS
2.2
Customer service
Exchange, Refund and Cancellation Policy
Staff
  • Resorts 2
  • Ease of check in and out 2
  • What they offered 1
  • Swimming pools 1
  • Idea of discounted vactions 1

Customers don't like

  • Thy ripped us off3
  • Ripped us off3
  • Customer service had zero answers3
  • Old worn out properties2
  • What they offered were lies1
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Priceline

Travel Agencies
  • 5 ISSUES RESOLVED
  • 1083 TOTAL REVIEWS
  • $230K CLAIMED LOSSES
  • $429 AVERAGE LOSS
1.3
Customer service
Exchange, Refund and Cancellation Policy
Staff
  • Price 3
  • Chat feature 3
  • Ease of booking 2
  • Complete dishonest business model 2
  • Website 1

Customers don't like

  • Did not receive refund18
  • Horrible customer service9
  • Given the runaround8
  • Poor phone service6
  • Agents unwilling to help5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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