PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Ferrellgas and Thrifty Propane as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Ferrellgas
Thrifty Propane

Ferrellgas and Thrifty Propane Overview

Total reviews
118
179
Company responses
0
0
Issues resolved
0
1

Thrifty Propane was first mentioned on PissedConsumer on Jan 26, 2015 and since then this brand received 179 reviews. It is 61 reviews more than Ferrellgas received since Oct 26, 2009.

Ferrellgas and Thrifty Propane Consumer Ratings

Rank
151 out of 954 in Utility category
134 out of 954 in Utility category
Customer service
143 in category
141 in category
Staff
132 in category
117 in category
Product or Service Quality
121 in category
95 in category

According to consumer ratings and reviews, Thrifty Propane ranks 17 points higher in the Utility category than Ferrellgas. People gave Ferrellgas 1.1 stars for Customer service criterion in Utility category and it is 145 points higher than the worst rated brand in this category. At the same time, Thrifty Propane was rated 1.1 stars for Customer service criterion in this category and it is 147 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that Thrifty Propane has a higher rating than Ferrellgas. Regarding Product or Service Quality criterion, consumers gave Ferrellgas 1.4 stars and it is 58% greater than other in category. Thrifty Propane however was rated 1.6 stars and it is 67% greater than other in category.

Ferrellgas and Thrifty Propane Rating Details

Customer service
1.1 (46 reviews)
1.1 (113 reviews)
Reviewer's quote

With inexperience to the propane delivery and refills, I haven't had much help from the customer service team in the Saratoga branch of upstate New York. On 2/22/2019, I spoke to Sonja who was helping me set up a budget plan. It seemed she was weary of the information need from me as far as us...

Melchizedek

Great propane service and awesome customer service! Fast delivery, great prices and very helpful staff!..

PissedConsumer1676992
Staff
1.3 (40 reviews)
1.4 (113 reviews)
Reviewer's quote

MY DAUGHTER RENTED A HOUSE IN MCLENNAN COUNTY, SHE SAVED FOR OVER A MONTH TO GET THE PROPANE PAID FOR, THEY CAME OUT AFTER SEVERAL DAYS AND FILLED HER TANK. OBVIOUSLY THEY DIDNT DO A LEAK CHECK BECAUSE WITHIN A WEEK ALL 100 GALLONS WHERE LEAKED INTO THE NEIGHBORHOOD, MIND YOU A DAYCARE IS ACROSS...

KELLY K

I think so, they don't staff their phones, if you hit the prompt to get a return call it will never come. If you know the 3 digit extension for say Sheryl (702) she will not call you back. I think I got my balance of my pre-buy prior to them filing bankruptcy but I have 10-15 days to wait for the...

PissedConsumer930662
Product or Service Quality
1.4 (40 reviews)
1.6 (98 reviews)
Reviewer's quote

Its been everytime you call this company you get no service ,i called to have a tank put in which took 2 weeks,then we found a leak which i had a new line run from tank to house,all checked out by plumber no leaks,then they turn gas on to ligjt furnace said pilot light wont stay lit turned off gas...

Randall m

...They keep advertising for mire Pre/Buys but they can’t begin to service the people they already have!..

Barb C

Ferrellgas and Thrifty Propane Pros and Cons

Pros
  • Cant find one yet
  • Pricing and billing options
  • Service
  • Pricing
  • Price
  • Previous pricing
Cons
  • Price gouging
  • Delivery service
  • Delivery and customer service
  • Lack of service and delivery
  • Customer service
  • Dishonest business

Ferrellgas and Thrifty Propane Most Positive Reviews

Top rated reviews
5

Pulled in to have my RV tank refueled. Attendant was quick & friendly to fill my tank in less than 5 min. Took my...

5

I was extremely satisfied with the service I received from Thrifty propane. Driver stayed on my driveway and no damage w...

Ferrellgas and Thrifty Propane Most Critical Reviews

Lowest rated reviews
1

BE CAREFUL WITH THIS COMPANY! They quote one price then double the price after install. They overcharge and add...

1

Not only do they cheat their customers, but their employees as well. And to add they have non-state certified meters on...

Ferrellgas and Thrifty Propane Latest Reviews

Recent published reviews
1

MY DAUGHTER RENTED A HOUSE IN MCLENNAN COUNTY, SHE SAVED FOR OVER A MONTH TO GET THE PROPANE PAID FOR, THEY CAME OUT AFT...

Read all 118 reviews
1

Long on promises short on delivery, propane delivery! 19 days after ordering 3 broken promises of deliveries on 3...

Read all 179 reviews

Ferrellgas and Thrifty Propane Products and Services

Most reviewed product and services
  • Ferrellgas Tank Refill (16 reviews)
  • Ferrellgas Propane Tank Refill (14 reviews)
  • Ferrellgas Customer Care (3 reviews)
  • Thrifty Propane Propane Tank Refill (70 reviews)
  • Thrifty Propane Customer Care (18 reviews)
  • Thrifty Propane Delivery Service (14 reviews)