PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Ferrellgas and Thrifty Propane as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Ferrellgas
Thrifty Propane

Ferrellgas and Thrifty Propane Overview

Total reviews 125 192
Company responses 0 0
Issues resolved 0 1

Ferrellgas and Thrifty Propane Consumer Ratings

Rank
171 out of 797 in Utility category
152 out of 797 in Utility category
Customer service
157 in category
153 in category
Product or Service Quality
148 in category
114 in category
Diversity of Products or Services
154 in category
121 in category
Price Affordability
137 in category
51 in category

Ferrellgas and Thrifty Propane Rating Details

Customer service
1.1 (51 reviews)
1.1 (118 reviews)
Reviewer's quote

...left was told they charge $80 to measure what's left in the tank after I've already paid for the fuel when all they have to do is look at the gauge *** rude customer service lady dead of winter no propane in my tank wouldn't even come out and service me with $100 worth of propane for a couple days till I got paid nice customer service get your crap off my property I hope I never have...

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Great propane service and awesome customer service! Fast delivery, great prices and very helpful staff!..

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Product or Service Quality
1.4 (45 reviews)
1.6 (103 reviews)
Reviewer's quote

We had a service man named Tom Rixen come. He was to attach our tank to our new home and Boiler runs on wood or propane. He came to the door of our old home a mobile home and asked if he was to as he said "hook up the trailer" I wanted this jack *** off my property right away...

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Zero customer service. They dont answer calls for a tank refill. You leave a message but they dont return your call...

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Diversity of Products or Services
1.3 (43 reviews)
1.6 (89 reviews)
Reviewer's quote

We have been with this company for over 10 years. There were no any issues at all. Last bill we received it said "past due for the amount $200 for NO USAGE FEE" What in the *** is this all about?!!!

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...and I would have my propane by Wednesday still nothing,horrible customer service their manager Tiffany does not call anyone back people count on propane services To heat their home cook their food company just does not care about the well-being of any of their customers just read the reviews I’ve dealt with this company for three years and it has gotten significantly worse over time to the point now I can’t even get propane going to a different company u should...

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Price Affordability
1.5 (41 reviews)
2.4 (103 reviews)
Reviewer's quote

...First I was told I would be refunded at the price I paid when I got tank filled. I then called to arrange pick up, I was told there was a pump off fee of 79. 99 and I would be refunded at 1...

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...Price is hook, then NO customer service..

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Ferrellgas and Thrifty Propane Pros and Cons

Pros
  • Cant find one yet
  • Pricing and billing options
  • Service
  • Pricing
  • Price
  • Previous pricing
Cons
  • Customer service
  • Price gouging
  • Delivery service
  • Lack of service and delivery
  • Customer service
  • Phone system

Ferrellgas and Thrifty Propane Most Positive Reviews

Top rated reviews
5

Pulled in to have my RV tank refueled. Attendant was quick & friendly to fill my tank in less than 5 min. Took my...

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5

I was extremely satisfied with the service I received from Thrifty propane. Driver stayed on my driveway and no damage w...

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No votes
4.7

Great propane service and awesome customer service! Fast delivery, great prices and very helpful staff!

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Ferrellgas and Thrifty Propane Most Critical Reviews

Lowest rated reviews
1

BE CAREFUL WITH THIS COMPANY! They quote one price then double the price after install. They overcharge and add...

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1

Not only do they cheat their customers, but their employees as well. And to add they have non-state certified meters on...

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1

This company lacks integrity and has the worst customer service. Confirmed 2x's in the same day that I was on the...

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1

My husband called to order propane on 6/27 and the women he spoke to offered him a pre-buy of 250 gallons. Yesterday (7...

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Ferrellgas and Thrifty Propane Latest Reviews

Recent published reviews
1

We have been with this company for over 10 years. There were no any issues at all. Last bill we received it said "past...

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1

I order propane more than 45 days ago and you call and the answer and you call them and if they answer they said that...

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2.9

Have them for 7-8 years. Just got slapped with a $285.00 tank rental fee ( for 2- 100lb tanks). Ridiculous! Conserving...

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No votes

they do not deliver and do not call back RunRun

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Ferrellgas and Thrifty Propane Products and Services

Most reviewed product and services
  • Ferrellgas Tank Refill (16 reviews)
  • Ferrellgas Propane Tank Refill (14 reviews)
  • Ferrellgas Tank Rental (4 reviews)
  • Thrifty Propane Propane Tank Refill (71 reviews)
  • Thrifty Propane Delivery Service (17 reviews)
  • Thrifty Propane Tank Refill (16 reviews)