PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Window World and Feldco as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Window World
Feldco

Window World and Feldco Overview

Total reviews 936 112
Company responses 16 0
Issues resolved 15 3

Window World and Feldco Consumer Ratings

Rank
30 out of 241 in Windows and Doors category
41 out of 308 in Building Products category
Customer service
29 in category
36 in category
Price Affordability
27 in category
52 in category
Product or Service Quality
20 in category
35 in category
Diversity of Products or Services
29 in category
43 in category

Window World and Feldco Rating Details

Customer service
1.5 (367 reviews)
1.6 (46 reviews)
Reviewer's quote

...I usually don't write reviews but I felt I needed to write this review because this is not good customer service at ae at all. I do not recommend this company at all..

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customer service is horrible, they lie, won't fix anything right, damage my siding by taking a chunk out of it while citing my old windows out, put *** from a nail in my window casing,I was told that is no big deal as its hidden and won't affect anything, cut my window casing. I even had to re...

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Price Affordability
2.5 (286 reviews)
2.1 (45 reviews)
Reviewer's quote

We went with window world be cause of the price (it was still a little over $17,000). They sent out a minimal crew which ended up rushing to finish. As a results 60% of the outside trim was damaged, substantial sheet rock damage on the inside, and above one of the front windows, knocked down 1/3 of...

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...After talking to the local manager, they agreed to refund me a portion of my initial price. However, I did not see the window until 5 Hours after it was installed. It is actually smaller in width and the molding around the inside has a large gap between its standard gap...

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Product or Service Quality
1.9 (278 reviews)
1.8 (44 reviews)
Reviewer's quote

This is very very unacceptable customer service and *** poor service i have received throughout this whole ordeal it's not even funny. I will never use window world again on my whole house nor on any of my my future jobs after this nightmare I've been through. I am very very disappointed and...

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Called and waited on phone for several minutes for service representative to answer and was never able to get through. I have called before to request a service call and the same again never got through..

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Diversity of Products or Services
2.1 (261 reviews)
2.1 (40 reviews)
Reviewer's quote

...Also they don’t know their products..

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We purchased after looking at all the top of line products at 4 building centers. What sold us was the overall quality and price but the fact the installers were trained with their products vs having to find a quality installer on our own. They were not only polite but treated our house with...

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Window World and Feldco Pros and Cons

Pros
  • Installation crew
  • Price
  • Look of the windows
  • Nice installers
  • Workers installed the windows
  • Their honesty
Cons
  • Customer service
  • Never return phone calls
  • Customer service and quality
  • Workmanship
  • Poor work
  • Very negative

Window World and Feldco Most Positive Reviews

Top rated reviews
5

i dont know why people are bashing the company based on one store there are almost 300 stores for a reason the...

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5

I had a large window replaced. The sales man arrived in the time slot promised.
The measuring man arrived in the time s...

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5

Spring 2013 we had all the windows in our home replaced. This winter the caulking on every window cracked allowing cold...

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5

I had a good experience with Feldco. The sales guy, named Rob was a little pushy but it was worth it in the end. ...

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Window World and Feldco Most Critical Reviews

Lowest rated reviews
1

I was actually employed by window world. I had previously been an installer for a reputable company for 14 years. After...

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1

My mom hired Feldco to install new windows and one of her windows wasn't working properly and needed to be fixed. I...

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1

I wanted to replace 3 of my builder grade windows. The salesman that came was rude. It should have been an indication...

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1

My company did contracting work for Feldco. I never received payment for the services that were completed. They owe my...

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Window World and Feldco Latest Reviews

Recent published reviews
No votes

insdtallers were nasty and did underhanded things to home refused to come back when part fell off window and hit me in...

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1

Purchase a new front door to our home in April of 2020. The defective door does not allow the lock to operate properly....

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2.6

The windows themselves are ok, but installation was a nightmare. One window was broken; one was installed incorrectly...

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1

DO NOT sign a contract with Feldco to do any work on your home. They are dishonest and will do anything to not give you...

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Window World and Feldco Products and Services

Most reviewed product and services
  • Window World Window (320 reviews)
  • Window World Window Installation (193 reviews)
  • Window World Installation (73 reviews)
  • Feldco Window Installation (14 reviews)
  • Feldco Door Installation (11 reviews)
  • Feldco Window (7 reviews)