PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Feldco and Window World as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Feldco
Window World

Feldco and Window World Overview

Total reviews 110 930
Company responses 0 16
Issues resolved 3 14

Feldco and Window World Consumer Ratings

Rank
40 out of 302 in Building Products category
29 out of 231 in Windows and Doors category
Customer service
36 in category
29 in category
Price Affordability
49 in category
25 in category
Product or Service Quality
34 in category
21 in category
Diversity of Products or Services
39 in category
29 in category

Feldco and Window World Rating Details

Customer service
1.6 (45 reviews)
1.5 (364 reviews)
Reviewer's quote

customer service is horrible, they lie, won't fix anything right, damage my siding by taking a chunk out of it while citing my old windows out, put *** from a nail in my window casing,I was told that is no big deal as its hidden and won't affect anything, cut my window casing. I even had to re...

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This is very very unacceptable customer service and *** poor service i have received throughout this whole ordeal it's not even funny. I will never use window world again on my whole house nor on any of my my future jobs after this nightmare I've been through. I am very very disappointed and...

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Price Affordability
2.1 (44 reviews)
2.6 (283 reviews)
Reviewer's quote

...After talking to the local manager, they agreed to refund me a portion of my initial price. However, I did not see the window until 5 Hours after it was installed. It is actually smaller in width and the molding around the inside has a large gap between its standard gap...

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We went with window world be cause of the price (it was still a little over $17,000). They sent out a minimal crew which ended up rushing to finish. As a results 60% of the outside trim was damaged, substantial sheet rock damage on the inside, and above one of the front windows, knocked down 1/3 of...

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Product or Service Quality
1.9 (43 reviews)
1.9 (275 reviews)
Reviewer's quote

Called and waited on phone for several minutes for service representative to answer and was never able to get through. I have called before to request a service call and the same again never got through..

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Not only has your company provided REPEATED bad service over this lengthy amount of time, you've also lost future business. After having our 16 windows installed, we were going to have our front door, back French doors, and garage doors replaced. Not only will we not use Window World for future...

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Diversity of Products or Services
2.1 (39 reviews)
2.1 (259 reviews)
Reviewer's quote

We purchased after looking at all the top of line products at 4 building centers. What sold us was the overall quality and price but the fact the installers were trained with their products vs having to find a quality installer on our own. They were not only polite but treated our house with...

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...Also they don’t know their products..

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Feldco and Window World Pros and Cons

Pros
  • Nice installers
  • Workers installed the windows
  • Their honesty
  • Installation crew
  • Price
  • Look of the windows
Cons
  • Workmanship
  • Poor work
  • Very negative
  • Customer service
  • Never return phone calls
  • Customer service and quality

Feldco and Window World Most Positive Reviews

Top rated reviews
5

I had a large window replaced. The sales man arrived in the time slot promised.
The measuring man arrived in the time s...

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5

i dont know why people are bashing the company based on one store there are almost 300 stores for a reason the...

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5

I had a good experience with Feldco. The sales guy, named Rob was a little pushy but it was worth it in the end. ...

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5

Spring 2013 we had all the windows in our home replaced. This winter the caulking on every window cracked allowing cold...

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Feldco and Window World Most Critical Reviews

Lowest rated reviews
1

My mom hired Feldco to install new windows and one of her windows wasn't working properly and needed to be fixed. I...

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1

I was actually employed by window world. I had previously been an installer for a reputable company for 14 years. After...

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1

My company did contracting work for Feldco. I never received payment for the services that were completed. They owe my...

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1

I wanted to replace 3 of my builder grade windows. The salesman that came was rude. It should have been an indication...

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Feldco and Window World Latest Reviews

Recent published reviews
1.4

After delivery and installation of the new window, I inspected it. I found that their carpenters have NO idea as to how...

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2

The first time we had 7 windows put in the guys came and were awesome they did a good job no complaints the second time...

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1.9

I bought a Garden window from Feldco in Sept 2015. I ordered one with an Awning window in the center, as to be able to o...

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No votes

We order windows in June and were told they would be installed in 4 weeks. Eight weeks later we were given a date. The...

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Feldco and Window World Products and Services

Most reviewed product and services
  • Feldco Window Installation (12 reviews)
  • Feldco Door Installation (11 reviews)
  • Feldco Window (6 reviews)
  • Window World Window (320 reviews)
  • Window World Window Installation (194 reviews)
  • Window World Installation (73 reviews)