PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Feldco and Window World as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Feldco
Window World

Feldco and Window World Overview

Total reviews 136 1010
Company responses 0 16
Issues resolved 4 17

Feldco and Window World Consumer Ratings

Rank
17 out of 141 in Restoration, Renovation and Remodeling category
42 out of 429 in Windows and Doors category
Customer service
19 in category
44 in category
Price Affordability
14 in category
36 in category
Product or Service Quality
18 in category
34 in category
Diversity of Products or Services
20 in category
42 in category

Feldco and Window World Rating Details

Customer service
1.6
(62 reviews)
1.5
(415 reviews)
Reviewer's quote

...Perhaps the customer service team and the sales people need a class on google and google maps. Just another company that lost an easy sale. good goo..

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Nick, from your Palm Beach office has demonstrated the worst customer service Ive ever had to experience in my life. I have months and months of communication where he either doesnt reply, or promises to get back to you, and never does. I have tried to resolve this with him Directly to no avail...

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Price Affordability
2
(60 reviews)
2.5
(326 reviews)
Reviewer's quote

...After talking to the local manager, they agreed to refund me a portion of my initial price. However, I did not see the window until 5 Hours after it was installed. It is actually smaller in width and the molding around the inside has a large gap between its standard gap...

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...The owner did refund the price of the lock. Fast forward to now and I am having a mildew problem with the supposedly doesnt mildew door. The first time I called the guy who was going to look at said it was all good without even seeing the door...

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Product or Service Quality
1.8
(60 reviews)
1.9
(320 reviews)
Reviewer's quote

Went with Feldco because of their warranty and quality of product. Purchased 4 windows a few years and another 7 windows last year. During the winter months we felt a draft coming in from the first set of windows...

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...The windows are of very good quality and look fantastic. I will recommend Window World to my friends and family. Deb M..

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Diversity of Products or Services
2
(55 reviews)
2.1
(298 reviews)
Reviewer's quote

Feldco just wants to install crap products, take your hard-earned money & then hide in their offices with the lights off (hoping their product defect problems will just go away & they won't have to make good for their crap quality / service). This is a company that does not want to honor...

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For almost a year I have been going back and fourth with this company regarding late products, poor quality of products, no delivery of products now its come to FRAUD. on 9/21/22 they charged my account without my verification or signature for a product that was incorrect 4xs, late by 8 months and...

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Feldco and Window World Pros and Cons

Pros
  • Nice installers
  • Horrid customer service and product
  • Workers installed the windows
  • Installation crew
  • Price
  • Look of the windows
Cons
  • Poor work
  • Workmanship
  • Wont fix it right
  • Customer service
  • Never return phone calls
  • Customer service and quality

Feldco and Window World Most Positive Reviews

Top rated reviews
5

Feldco replaced all our windows on two of our houses. They have excellent energy efficient windows and they look beautif...

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5

I met with their representative and was satisfied with the plan to install my new windows. The installers came when...

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5

My wife and I have purchased a sliding patio door and a new entry door with sidelight as well as a storm door in our...

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5

The consultation for selecting and ordering my windows was quick and easy. Installation was completed as scheduled....

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Feldco and Window World Most Critical Reviews

Lowest rated reviews
1

Called today to have a window fixed. Had my windows installed in 2013. Window will not shut you have to push the top up...

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1

I ordered new windows from Window World of Louisville for my 2nd home on 09/10/2015. The windows I ordered were Beige w...

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1

Having a problem getting a resolution. I called about a cracked window some 3 years ago. When we finally received a...

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1

The salesman reminded me of a used car salesman but I had my windows installed 10 years ago and they have been great.

...

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Feldco and Window World Latest Reviews

Recent published reviews
No votes

I have two screen doors one sticks when the weather gets warm and one doesn't latch how do I adjust them?

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No votes

We had windows and siding done about 2 years ago. There were a few issues, but they were resolved immediately and with...

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No votes

I'm the personal assistant of a homeowner and they refuse to come out and speak with me. Horrible customer service...

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2

Nick, from your Palm Beach office has demonstrated the worst customer service Ive ever had to experience in my life. I...

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