PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Feldco and Renewal By Andersen as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Feldco
Renewal By Andersen

Feldco and Renewal By Andersen Overview

Total reviews 110 41
Company responses 0 0
Issues resolved 3 1

Feldco and Renewal By Andersen Consumer Ratings

Rank
40 out of 304 in Building Products category
43 out of 231 in Windows and Doors category
Customer service
36 in category
34 in category
Price Affordability
49 in category
56 in category
Product or Service Quality
34 in category
37 in category
Diversity of Products or Services
39 in category
42 in category

Feldco and Renewal By Andersen Rating Details

Customer service
1.6 (45 reviews)
1.3 (23 reviews)
Reviewer's quote

customer service is horrible, they lie, won't fix anything right, damage my siding by taking a chunk out of it while citing my old windows out, put *** from a nail in my window casing,I was told that is no big deal as its hidden and won't affect anything, cut my window casing. I even had to re...

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...And forget about customer service. They sent out a person (Micheal) when I complained about the installation, I show him my complaints, then I never heard from him again or anyone else. I recommend that you DO NOT buy windows from Renewal by Andersen in Torrance...

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Price Affordability
2.1 (44 reviews)
1.5 (19 reviews)
Reviewer's quote

...After talking to the local manager, they agreed to refund me a portion of my initial price. However, I did not see the window until 5 Hours after it was installed. It is actually smaller in width and the molding around the inside has a large gap between its standard gap...

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...We signed the contract to have window installed, the salesman called the next day and told us he made a mistake, and the correct price would be $13,000..

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Product or Service Quality
1.9 (43 reviews)
1.4 (18 reviews)
Reviewer's quote

Called and waited on phone for several minutes for service representative to answer and was never able to get through. I have called before to request a service call and the same again never got through..

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...The windows themselves seem to be of good quality, but they just look "clunky" when they should be graceful..

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Diversity of Products or Services
2.1 (39 reviews)
1.8 (13 reviews)
Reviewer's quote

We purchased after looking at all the top of line products at 4 building centers. What sold us was the overall quality and price but the fact the installers were trained with their products vs having to find a quality installer on our own. They were not only polite but treated our house with...

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We had brand-new windows and doors installed less than a year ago which cost $32,000. The first time I tried to use the screen door, the slider mechanism popped out which was around April. 5 times now, i have been told just days before the appointment, the wrong part came in or the part is broken....

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Feldco and Renewal By Andersen Pros and Cons

Pros
  • Nice installers
  • Workers installed the windows
  • Their honesty
  • Knowledgeable installers
  • Great product
  • Good product
Cons
  • Workmanship
  • Poor work
  • Very negative
  • Poor customer service
  • Poor communication
  • Job preparation

Feldco and Renewal By Andersen Most Positive Reviews

Top rated reviews
5

I had a large window replaced. The sales man arrived in the time slot promised.
The measuring man arrived in the time s...

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5

Chad A. and Bobby R. installed our windows and sliding door in a timely and efficient manner. Both installers were...

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5

I had a good experience with Feldco. The sales guy, named Rob was a little pushy but it was worth it in the end. ...

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3.6

We contracted with RBA to have 13 windows and 2 sliders replaced. In all fairness to RBA, we had to postpone installatio...

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Feldco and Renewal By Andersen Most Critical Reviews

Lowest rated reviews
1

My mom hired Feldco to install new windows and one of her windows wasn't working properly and needed to be fixed. I...

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1

HORRIBLE HORRIBLE HORRIBLE.. and this doesn't even come close to the product and service. Don't believe the "5-star"...

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1

My company did contracting work for Feldco. I never received payment for the services that were completed. They owe my...

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1

Renewal by Andersen where going to replace all my windows, but after the first one they installed i stopped them. They...

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Feldco and Renewal By Andersen Latest Reviews

Recent published reviews
1.4

After delivery and installation of the new window, I inspected it. I found that their carpenters have NO idea as to how...

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2.4

Had four windows installed around the 18th of June everything went great loved the windows ordered two more, Not given...

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1.9

I bought a Garden window from Feldco in Sept 2015. I ordered one with an Awning window in the center, as to be able to o...

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1.4

Andersen windows are really nice, IMO some of the nicest replacement windows on the market. We like the composite materi...

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Feldco and Renewal By Andersen Products and Services

Most reviewed product and services
  • Feldco Window Installation (12 reviews)
  • Feldco Door Installation (11 reviews)
  • Feldco Installation (6 reviews)
  • Renewal By Andersen Window Installation (12 reviews)
  • Renewal By Andersen Customer Care (4 reviews)
  • Renewal By Andersen Window (2 reviews)