Fedex vs Viabox

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Fedex

Shipping
  • 16 ISSUES RESOLVED
  • 3379 TOTAL REVIEWS
  • $2M CLAIMED LOSSES
  • $2.2K AVERAGE LOSS
1.4
Customer service
Website
Turnaround Time
Diversity of Products or Services
Billing Practices
  • Nada 6
  • Bad very bad 5
  • Shipping 5
  • No good 4
  • Office personnel 4

Customers don't like

  • Very poor customer service90
  • Delivery service63
  • Being lied to28
  • Service25
  • Terrible driver19

Products by Fedex

No items

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Viabox

Shipping
  • 2 ISSUES RESOLVED
  • 38 TOTAL REVIEWS
  • $14K CLAIMED LOSSES
  • $635 AVERAGE LOSS
1.6
Customer service
Website
Turnaround Time
Diversity of Products or Services
Billing Practices
  • Repacking for free 2
  • No fees 1
  • Pics of content for free 1

Customers don't like

  • Communication6
  • Customer service4
  • Not even logical costs3
  • Value for money3
  • Unexpected pricing2

Products by Viabox

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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