PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Fedex and Usps as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Fedex
Usps

Fedex and Usps Overview

Total reviews
5081
2580
Company responses
0
0
Issues resolved
28
18

Fedex was first mentioned on PissedConsumer on Mar 26, 2007 and since then this brand received 5081 reviews. It is 2501 reviews more than Usps received since Sep 6, 2007. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Fedex customer support team and Usps customer service.

Fedex and Usps Consumer Ratings

Rank
158 out of 1687 in Transportation and Logistics category
9 out of 249 in Post category
Customer service
125 in category
7 in category
Tracking Tool
71 in category
6 in category
Turnaround Time
121 in category
9 in category

Fedex and Usps Rating Details

Customer service
1.3 (1537 reviews)
1.4 (749 reviews)
Reviewer's quote

Dropped off perishable Christmas package Wed afternoon for a Friday delivery. No delivery by Saturday morning and when i called them I got someone in some country somewhere who I could barely understand just to be informed that it would probably be Tuesday before they could deliver it. Seriously???...

Shantina

They ship for AMAZON. They consistently do not deliver on time or my packages are lost. They make me pickup packages at their location. The whole reason for online orders is on time trust and to my door delivery. I have complained to no avail.

PissedConsumer1719004
Tracking Tool
1.8 (1168 reviews)
2 (515 reviews)
Reviewer's quote

Tracking info showed it was delivered the same day it was picked up. Tracking info no longer provided accurate updates forcing me to make numerous calls and spend a lot of time on hold only to find out that it was getting shipped back to me for some reason, 5 days after I shipped it!!! Extremely...

Kristiana

Had to try to contact the customer service over the phone about an international package that I mailed 3 weeks ago; (The tracking number I was provided for the package wasn’t showing any updates online). Approximately had to wait 20-37 min according to the automated message and was put on waiting...

PissedConsumer1606813
Turnaround Time
1.2 (1147 reviews)
1.4 (686 reviews)
Reviewer's quote

I'll leave this as empty as my mailbox.

Daniel R

...this old hog wasted my time . refused to call a supervisor and the supervisor was so ignorant to walk around for 5 minutes before he was king to talk to me. that is so wrong...

jon f

Fedex and Usps Pros and Cons

Pros
  • Nada
  • No good
  • Zilch
  • Mail delivery person
  • Local post office
  • Usually good delivery
Cons
  • Very poor customer service
  • Delivery service
  • Customer service
  • Customer service
  • Delivery time
  • Do not return calls

Fedex and Usps Most Positive Reviews

Top rated reviews
5

I don't understand why Fedex receive a package in Texas haul it to Troutdale, Oregon 40 miles from my home in...

5

I sent a package via Priority Mail from my address to myself, just to see what would happen! Sure enough, the package ar...

Fedex and Usps Most Critical Reviews

Lowest rated reviews
1

I ordered an item off of amazon.com and the shipper chose fed ex to ship it to me. It was supposed to be delivered...

1

Hi,

I have an item of an order placed more than a month ago and it did not get out of the United States yet, and the co...

Fedex and Usps Latest Reviews

Recent published reviews
1

I sent a package via FedEx Ground from San Diego to San Francisco on Wednesday which was supposed to reach there on...

Read all 5081 reviews

Waited all day for a package delivery. Tracked it online and the delivery time kept changing. Tracked it again at 5.30...

Read all 2580 reviews

Fedex and Usps Products and Services

Most reviewed product and services
  • Fedex Delivery Service (2084 reviews)
  • Fedex Vehicle Driver (186 reviews)
  • Fedex Customer Care (162 reviews)
  • Usps Delivery Service (774 reviews)
  • Usps Mail Service (561 reviews)
  • Usps Customer Care (74 reviews)