PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Uship and FedEx as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Uship
1.6
FedEx
1.4
Uship
FedEx

Uship and FedEx Overview

Total reviews 681 7387
Company responses 3 0
Issues resolved 0 70

Uship and FedEx Consumer Ratings

Rank
147 out of 1128 in Transportation and Logistics category
206 out of 1128 in Transportation and Logistics category
Customer service
128 in category
188 in category
Website
122 in category
174 in category
Diversity of Products or Services
139 in category
167 in category
Product or Service Quality
146 in category
185 in category

Uship and FedEx Rating Details

Customer service
1.5
(159 reviews)
1.3
(2833 reviews)
Reviewer's quote

...1) They don't have Customer Service coverage during weekends. Although lot of their moving business is conducted over the weekend. I called uShip, but there was no one in their Customer Service to resolve my issue...

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If you call FedEx UK customer service line on 0345 607**** you will get a female robot who will only connect you to a human if you have an account with FedEx. If not, you will be directed to their corporate website and a useless AI robot. Cheat: when you call and the robot answers just say Connect...

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Website
1.9
(145 reviews)
1.5
(2150 reviews)
Reviewer's quote

...I then looked on uship website and found a fake review under my name on the driverโ€™s account. UShip then blocked me from the platform indefinitely. I asked h]them why..

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How do I talk to a human being? A lot of other people are having issues with your website updates being inaccurate. What are you doing to fix this? How do I talk to a person about the actual status of the package?..

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Diversity of Products or Services
1.6
(139 reviews)
1.5
(1829 reviews)
Reviewer's quote

...I have now been burned by their lack of "customer service" when it comes to disputed with the shipping services. I will never let my business do any business with this company again..

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I'm here to help you with your questions regarding FedEx services. You: Where is my package!! Your shipment has arrived at a FedEx location and is moving as scheduled for delivery. You may not see an estimated delivery date, but as your package moves through our system you will see updated...

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Product or Service Quality
1.4
(130 reviews)
1.3
(2330 reviews)
Reviewer's quote

I engaged your ship service to transport my BMW from a dealership to my San Diego home. Unfortunately, the experience was subpar lack of communication, a significant delay in delivery, and the delivery occurring in the dark. Despite paying extra for coverage, my car arrived with a cracked back...

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...That is BS it was not left or signed by me, I couldnt have been there cause I was already at work since 3:00 terrible customer service and no reply back from FedEx when I told them I was not there, my package was not there and they lied I signed for it..

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Uship and FedEx Pros and Cons

Pros
  • Never use uship
  • Initial price quoted
  • Fast pick up
  • No pros
  • No good
  • Nada
Cons
  • Customer service
  • Being scammed
  • Unreliable provider
  • Very poor customer service
  • Customer service
  • Delivery service

Uship and FedEx Most Positive Reviews

Top rated reviews
5

VERY IMPRESSED!!!! I had a special request to ride down with my vehicle that needed to be repaired. They went way...

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5

No problem with Boscovs. Fed Ex delivered in error.

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5

You people aren't very smart, clearly since you let yourself be scammed in the first place. You are reviewing the wrong...

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5

I ordered some shoes through Payless for a wedding and ordered them with expedited shipping (2 business days), but...

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Uship and FedEx Most Critical Reviews

Lowest rated reviews
1

Not able to book a load with any one you bid one even for a dollor

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1

> $160 shipment from neighboring town ------two weeks pass------ > tracking says the mailman has been driving non-stop...

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1

Uship should be called abandoned ship.they don't check to see if driver have insurance or a license.driver was...

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1

my girlfriend sent a package from Hungary to me in Cape town south Africa as priority they told her it would arrive...

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Uship and FedEx Latest Reviews

Recent published reviews
No votes

Recieved email about shipping pet from a breeder to me. Stated i need refundable insurance to be paid before shipping....

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1

How do I talk to a human being? A lot of other people are having issues with your website updates being inaccurate....

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1

I engaged your ship service to transport my BMW from a dealership to my San Diego home. Unfortunately, the experience...

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1

They flaged my package as contraband, and would not give it back to me. The contents were leagal in Canada and was...

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