PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Fedex and Uship as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Fedex
Uship

Fedex and Uship Overview

Total reviews
5179
631
Company responses
0
3
Issues resolved
29
0

Fedex was first mentioned on PissedConsumer on Mar 26, 2007 and since then this brand received 5179 reviews. It is 4548 reviews more than Uship received since Nov 4, 2007.

Fedex and Uship Consumer Ratings

Rank
154 out of 1508 in Transportation and Logistics category
118 out of 1508 in Transportation and Logistics category
Customer service
125 in category
91 in category
Product or Service Quality
116 in category
87 in category
Tracking Tool
70 in category
60 in category

According to consumer ratings and reviews, Uship ranks 36 points higher in the Transportation and Logistics category than Fedex. People gave Fedex 1.2 stars for Customer service criterion in Transportation and Logistics category and it is 263 points higher than the worst rated brand in this category. At the same time, Uship was rated 1.5 stars for Customer service criterion in this category and it is 297 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that Uship has a higher rating than Fedex. Regarding Tracking Tool criterion, consumers gave Fedex 1.8 stars and it is 82% greater than other in category. Uship however was rated 1.8 stars and it is 85% greater than other in category.

Fedex and Uship Rating Details

Customer service
1.2 (1597 reviews)
1.5 (137 reviews)
Reviewer's quote

When contacting Fedx customer service they are unfriendly and have various excuses the latest being it is over 7 days since delivered and therefore they cannot do anything about it. I have to contact the vendor for them to file a complaint. When asked Fedx to contact driver and have the package...

Emmarose

...These guys consider themselves neutral to the customer (ordering shipping) and the shipping service (broker). So don't expect them to assist you if you have any issues or disputes. Although they consider themselves neutral, don't be fooled...

michael
Product or Service Quality
1.3 (1289 reviews)
1.5 (107 reviews)
Reviewer's quote

...I hate these delivery service..

Tina D

...Over the next day I tried in vain to deal with uShip Customer Service. Their solution was to pay the ransom and have the same driver come to my residence again and leave the items on the street. I told them that this was an unsafe solution...

Otto B
Tracking Tool
1.8 (1218 reviews)
1.8 (79 reviews)
Reviewer's quote

...Tracking is a joke; the show it as delivered but that delivery was to a post office in San Francisco...

PissedConsumer1768756

...Their UShip app with tracking does not work either..

PissedConsumer1119196

Fedex and Uship Pros and Cons

Pros
  • Nada
  • No good
  • No pros
  • Never use uship
  • Initial price quoted
  • Fast pick up
Cons
  • Very poor customer service
  • Delivery service
  • Customer service
  • Customer service
  • Being scammed
  • Money grab

Fedex and Uship Most Positive Reviews

Top rated reviews
5

I don't understand why Fedex receive a package in Texas haul it to Troutdale, Oregon 40 miles from my home in...

5

lm a carrier uship they tale you lower you price sorry your fees to high you lower your price

Fedex and Uship Most Critical Reviews

Lowest rated reviews
1

I ordered an item off of amazon.com and the shipper chose fed ex to ship it to me. It was supposed to be delivered...

1

Dont use uship.com.They do suspend account for no reason and blaming service providers and customers that they dont...

Fedex and Uship Latest Reviews

Recent published reviews
1

I order a back up CD of some software I downloaded. It has taken almost two weeks to get to California from Michigan....

Read all 5179 reviews
1

I’m just warning everybody I move from Scottsdale Arizona to Tennessee 43 foot gooseneck trailer contracted through...

Read all 631 reviews

Fedex and Uship Products and Services

Most reviewed product and services
  • Fedex Delivery Service (2121 reviews)
  • Fedex Vehicle Driver (191 reviews)
  • Fedex Customer Care (164 reviews)
  • Uship Shipping Service (55 reviews)
  • Uship Account (40 reviews)
  • Uship Customer Care (27 reviews)