PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Fedex and Uship as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Fedex
Uship

Fedex and Uship Overview

Total reviews 5634 641
Company responses 0 3
Issues resolved 36 0

Fedex and Uship Consumer Ratings

Rank
172 out of 1058 in Transportation and Logistics category
130 out of 1058 in Transportation and Logistics category
Customer service
139 in category
101 in category
Product or Service Quality
134 in category
99 in category
Tracking Tool
81 in category
71 in category
Turnaround Time
137 in category
85 in category

Fedex and Uship Rating Details

Customer service
1.2 (1863 reviews)
1.5 (141 reviews)
Reviewer's quote

...Their customer service sucks and usually cant tell you any more than what you can find out yourself by tracking your own package. They give you the impression that someone is personally looking for your package, that is not true. When they tell you someone will call you back, they are lying to you...

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...You failed on all levels? Customer service, agreement, etc. I would not recommend this company. Almost forgot..

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Product or Service Quality
1.3 (1526 reviews)
1.5 (112 reviews)
Reviewer's quote

...We have contacted the customer service thousands of times. Today we were told we would definitely get our packages, since they could see the vehicle number and the drivers information. We spoke with the customer service supervisors...

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The uship customer service noone is picking up and the mover I was linked didnt reply to calls one day before the move date. dont..

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Tracking Tool
1.7 (1437 reviews)
1.8 (83 reviews)
Reviewer's quote

Worse, they are ALL LIARS!!! Tracking yesterday said the package would be delivered - yesterday. But tracking also said the package was 500 MILES AWAY in Oregon so no way it would have been delivered yesterday. Called Fedex and the guy says it will be delivered by 8:00 PM and I point out that the...

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...Their UShip app with tracking does not work either..

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Turnaround Time
1.2 (1382 reviews)
1.6 (106 reviews)
Reviewer's quote

Every time I get an international shipment through FedEx they have a different process for my shipment. It is like playing roulette. Their customer service phone number is intentionally unnavigable...

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...And now got an email: We have made the decision to remove your account at this time. We will not be able to reinstate your account and Member Support will not be able to discuss your suspension over the phone. Per the terms of our User Agreement:18...

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Fedex and Uship Pros and Cons

Pros
  • Nada
  • No good
  • No pros
  • Never use uship
  • Initial price quoted
  • Fast pick up
Cons
  • Very poor customer service
  • Customer service
  • Delivery service
  • Customer service
  • Being scammed
  • Money grab

Fedex and Uship Most Positive Reviews

Top rated reviews
5

I don't understand why Fedex receive a package in Texas haul it to Troutdale, Oregon 40 miles from my home in...

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5

lm a carrier uship they tale you lower you price sorry your fees to high you lower your price

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5

Never, ever, will I ever use Fedex Philippines! Or anyone of you out there. Their fees are enormous. The item that I b...

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5

i used u ship to transport my jet ski from florida to massachusetts.. all seemed to go well until i got a toll bill for...

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Fedex and Uship Most Critical Reviews

Lowest rated reviews
1

I ordered an item off of amazon.com and the shipper chose fed ex to ship it to me. It was supposed to be delivered...

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1

Dont use uship.com.They do suspend account for no reason and blaming service providers and customers that they dont...

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1

Fedex Useless Post (Smartpost)
I placed and order that was not supposed to go to Fedex but the disaster happened. The s...

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1

this company will not only publish your phone number, address to the entire shipping community causing you to receive co...

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Fedex and Uship Latest Reviews

Recent published reviews
1.4

On 9/10 I paid 13.75 for a package to be rerouted to a different address. On 9/17 it was tendered to authorized agent fo...

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5

uShip is a broker who puts you in touch with shipping companies who provide quotes. Once you accept a quote uShip...

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1

#FedExSucks
I searched high and low for some parts for my classic car and finally located someone in Wisconsin who had th...

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4.3

Customer (s) were very helpful, and polite.

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Fedex and Uship Products and Services

Most reviewed product and services
  • Fedex Delivery Service (2199 reviews)
  • Fedex Vehicle Driver (205 reviews)
  • Fedex Customer Care (175 reviews)
  • Uship Shipping Service (59 reviews)
  • Uship Account (40 reviews)
  • Uship Customer Care (28 reviews)