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Ups

Shipping
  • 21 ISSUES RESOLVED
  • 4628 TOTAL REVIEWS
  • $1.2M CLAIMED LOSSES
  • $914 AVERAGE LOSS
1.4
Customer service
Website
Diversity of Products or Services
Turnaround Time
Billing Practices
  • Tracking tool 22
  • Its just this order i am very upset with ups about 5
  • Tracking our packages 5
  • Phone number to chase up 3
  • Transport time 3

Customers don't like

  • Poor customer service64
  • Delivery52
  • Customer service agent30
  • Unethical business practices30
  • Incompetent delivery driver21
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Fedex

Shipping
  • 19 ISSUES RESOLVED
  • 3664 TOTAL REVIEWS
  • $2.1M CLAIMED LOSSES
  • $2.2K AVERAGE LOSS
1.4
Customer service
Website
Diversity of Products or Services
Turnaround Time
Billing Practices
  • No good 7
  • Nada 6
  • Shipping 5
  • Zilch 5
  • Office personnel 4

Customers don't like

  • Very poor customer service53
  • Delivery service28
  • Service16
  • Slow delivery8
  • Late delivery7
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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Anonymous

Not particularly interesting since you don't permit consumer comments on the comparison.

FJ

The ups Perth Australia is organized and deliberate stealing packages with the help of drivers. As soon as they get you to authorize ATF front door then your item is gone. In my case i made sure i be home for delivery time estimate and while i was waiting the tracking shows it was delivered.