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Fedex

Shipping
  • 19 ISSUES RESOLVED
  • 3606 TOTAL REVIEWS
  • $2.1M CLAIMED LOSSES
  • $2.1K AVERAGE LOSS
1.4
Customer service
Website
Turnaround Time
Diversity of Products or Services
Billing Practices
  • No good 7
  • Bad very bad 6
  • Nada 6
  • Shipping 5
  • Zilch 5

Customers don't like

  • Very poor customer service91
  • Delivery service63
  • Being lied to28
  • Service26
  • Terrible driver19
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Ups

Shipping
  • 20 ISSUES RESOLVED
  • 4579 TOTAL REVIEWS
  • $1.2M CLAIMED LOSSES
  • $918 AVERAGE LOSS
1.4
Customer service
Website
Turnaround Time
Diversity of Products or Services
Billing Practices
  • Tracking tool 22
  • Very bad 7
  • Awful 6
  • Tracking our packages 5
  • Its just this order i am very upset with ups about 4

Customers don't like

  • Poor customer service141
  • Delivery125
  • Unethical business practices68
  • Customer service agent62
  • Incompetent delivery driver39
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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FJ
The ups Perth Australia is organized and deliberate stealing packages with the help of drivers. As soon as they get you to authorize ATF front door then your item is gone. In my case i made sure i be home for delivery time estimate and while i was waiting the tracking shows it was delivered.