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Fedex

Shipping
  • 19 ISSUES RESOLVED
  • 3636 TOTAL REVIEWS
  • $2.1M CLAIMED LOSSES
  • $2.2K AVERAGE LOSS
1.4
Customer service
Website
Turnaround Time
Diversity of Products or Services
Billing Practices
  • No good 7
  • Bad very bad 6
  • Nada 6
  • Shipping 5
  • Zilch 5

Customers don't like

  • Very poor customer service53
  • Delivery service28
  • Service16
  • Being lied to11
  • Terrible driver8
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Ups

Shipping
  • 20 ISSUES RESOLVED
  • 4599 TOTAL REVIEWS
  • $1.2M CLAIMED LOSSES
  • $916 AVERAGE LOSS
1.4
Customer service
Website
Turnaround Time
Diversity of Products or Services
Billing Practices
  • Tracking tool 22
  • Very bad 7
  • Awful 6
  • Its just this order i am very upset with ups about 5
  • Tracking our packages 5

Customers don't like

  • Poor customer service64
  • Delivery52
  • Customer service agent30
  • Unethical business practices30
  • Incompetent delivery driver21
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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FJ

The ups Perth Australia is organized and deliberate stealing packages with the help of drivers. As soon as they get you to authorize ATF front door then your item is gone. In my case i made sure i be home for delivery time estimate and while i was waiting the tracking shows it was delivered.