Fedex vs Ups

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Fedex

Shipping
  • 16 ISSUES RESOLVED
  • 3379 TOTAL REVIEWS
  • $2M CLAIMED LOSSES
  • $2.2K AVERAGE LOSS
1.4
Customer service
Website
Turnaround Time
Diversity of Products or Services
Billing Practices
  • Nada 6
  • Bad very bad 5
  • Shipping 5
  • No good 4
  • Office personnel 4

Customers don't like

  • Very poor customer service90
  • Delivery service63
  • Being lied to28
  • Service25
  • Terrible driver19

Products by Fedex

No items

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Ups

Shipping
  • 15 ISSUES RESOLVED
  • 4348 TOTAL REVIEWS
  • $1.2M CLAIMED LOSSES
  • $926 AVERAGE LOSS
1.4
Customer service
Website
Turnaround Time
Diversity of Products or Services
Billing Practices
  • Tracking tool 22
  • Awful 6
  • Very bad 6
  • Its just this order i am very upset with ups about 4
  • Tracking our packages 4

Customers don't like

  • Poor customer service140
  • Delivery125
  • Unethical business practices68
  • Customer service agent62
  • Incompetent delivery driver39

Products by Ups

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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