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Fedex
UPS Store

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Fedex

Fedex

1.4
  • 28 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 5032 TOTAL REVIEWS
Rank
154 out of 1669
in Transportation and Logistics category
Rating Details
Customer service
Product or Service Quality
Website
Diversity of Products or Services
Statistics of Customer Service Calls
  • TOTAL CALLS
    10
  • SUCCESSFUL
    80%
  • AVG CALL DURATION
    06:53
  • ISSUES RESOLVED
    20%
Top Products and Services
1.5
2041 reviews
1.4
186 reviews
1.4
159 reviews
UPS Store

UPS Store

1.6
  • 6 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 600 TOTAL REVIEWS
Rank
116 out of 1669
in Transportation and Logistics category
Rating Details
Customer service
Product or Service Quality
Website
Diversity of Products or Services
Statistics of Customer Service Calls
  • TOTAL CALLS
    8
  • SUCCESSFUL
    38%
  • AVG CALL DURATION
    02:49
  • ISSUES RESOLVED
    0%
Top Products and Services
2
67 reviews
1.7
26 reviews
1.3
13 reviews

How would you compare Fedex vs UPS Store?

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FunnyTigerSalamander198
#1617812

never had a problem with fedex. ups stores don't have universal quality in timeliness, honesty, and truthfulness.

shipping large furniture is extremely poor.

I will shop locally for merchandise. may cost a little more but local, face to face communication and problem solving are so much more effective and less stressful.

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