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Fedex

Shipping
  • 18 ISSUES RESOLVED
  • 3543 TOTAL REVIEWS
  • $2M CLAIMED LOSSES
  • $2.1K AVERAGE LOSS
1.4
Customer service
Website
Exchange, Refund and Cancellation Policy
  • No good 6
  • Nada 6
  • Bad very bad 5
  • Shipping 5
  • Zilch 4

Customers don't like

  • Very poor customer service91
  • Delivery service63
  • Being lied to28
  • Service26
  • Terrible driver19
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Ulta

Cosmetics and Toiletries
  • 3 ISSUES RESOLVED
  • 667 TOTAL REVIEWS
  • $35K CLAIMED LOSSES
  • $199 AVERAGE LOSS
1.7
Customer service
Website
Exchange, Refund and Cancellation Policy
  • Points program 7
  • Price 5
  • In-store shopping 4
  • Rewards card 4
  • Makeup 4

Customers don't like

  • Customer service38
  • Ordering online14
  • No estimated date for delivery8
  • Poor customer service7
  • Bad customer service5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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