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FedEx

Shipping
  • 21 ISSUES RESOLVED
  • 3848 TOTAL REVIEWS
  • $2.2M CLAIMED LOSSES
  • $2.1K AVERAGE LOSS
1.4
Customer service
Website
Diversity of Products or Services
  • No good 8
  • Nada 6
  • Zilch 5
  • Shipping 5
  • Office personnel 4

Customers don't like

  • Very poor customer service52
  • Delivery service27
  • Service16
  • Slow delivery8
  • Late delivery7
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Ulta

Cosmetics and Toiletries
  • 3 ISSUES RESOLVED
  • 700 TOTAL REVIEWS
  • $35.1K CLAIMED LOSSES
  • $197 AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
  • Points program 7
  • Price 5
  • Rewards card 4
  • Makeup 4
  • In-store shopping 4

Customers don't like

  • Customer service17
  • Ordering online10
  • No estimated date for delivery3
  • Store manager2
  • Rude staff2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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