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Fedex

Shipping
  • 19 ISSUES RESOLVED
  • 3636 TOTAL REVIEWS
  • $2.1M CLAIMED LOSSES
  • $2.2K AVERAGE LOSS
1.4
Customer service
Website
Exchange, Refund and Cancellation Policy
  • No good 7
  • Bad very bad 6
  • Nada 6
  • Shipping 5
  • Zilch 5

Customers don't like

  • Very poor customer service53
  • Delivery service28
  • Service16
  • Being lied to11
  • Terrible driver8
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Ulta

Cosmetics and Toiletries
  • 3 ISSUES RESOLVED
  • 675 TOTAL REVIEWS
  • $34.9K CLAIMED LOSSES
  • $199 AVERAGE LOSS
1.7
Customer service
Website
Exchange, Refund and Cancellation Policy
  • Points program 7
  • Price 5
  • In-store shopping 4
  • Rewards card 4
  • Makeup 4

Customers don't like

  • Customer service13
  • Ordering online10
  • Poor customer service4
  • No estimated date for delivery3
  • Store manager2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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