PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Total Gym and Fedex as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Total Gym
Fedex

Total Gym and Fedex Overview

Total reviews 62 5649
Company responses 0 0
Issues resolved 0 36

Total Gym and Fedex Consumer Ratings

Rank
22 out of 251 in Sport Equipment and Accessories category
175 out of 1062 in Transportation and Logistics category
Customer service
28 in category
139 in category
Value for money
28 in category
132 in category
Website
31 in category
156 in category
Product or Service Quality
15 in category
133 in category

Total Gym and Fedex Rating Details

Customer service
1.6 (21 reviews)
1.2 (1873 reviews)
Reviewer's quote

...Can't get a return call are a address to return customer service not good at all..

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...I'm just frustrated by lack of customer service on Fedex behalf..

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Value for money
2.2 (18 reviews)
1.2 (1105 reviews)
Reviewer's quote

This is the second Total Gym we have owned and we are completely pissed off. The inferior quality of the QVC model is a disgrace. We can't even us this equipment, it is just gathering dust. I have tried sending emails but I never get a response. The customer service hours are absurd. Mon-Thurs,...

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...FedEx as a corporation has money and a lot. The way that I have been treated is unprofessional, disgusting and unacceptable. I don't appreciate how I have been treated...

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Website
2.4 (18 reviews)
1.6 (1391 reviews)
Reviewer's quote

Requested a replacement to the damaged part, never heard from Total Gym.

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...Fedex website and automated system said it was on the truck for delivery. When I finally got a customer service rep on the phone, he said it wasn't on the truck and that the website was not accurate. Total BS...

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Product or Service Quality
2.4 (15 reviews)
1.3 (1535 reviews)
Reviewer's quote

I want to pay the balance for my total gym, but I can not reach the customer service department, what do I do?..

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...The virtual assistant on the tracking page is useless, customer service is terrible..

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Total Gym and Fedex Pros and Cons

Pros
  • Being able to exercise at home
  • Fast shipping
  • Good orkout
  • Nada
  • No good
  • No pros
Cons
  • Very poor costomer service
  • Customer service
  • Defective assembly of equipment
  • Very poor customer service
  • Customer service
  • Delivery service

Total Gym and Fedex Most Positive Reviews

Top rated reviews
5

I was working out and my cable snaped not by fault of mine , it is not a smooth cut the wires ripped apart, im only a 12...

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5

I don't understand why Fedex receive a package in Texas haul it to Troutdale, Oregon 40 miles from my home in...

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5

No problems with this company.. Specs are given online before you order.. You know the size and weight ... I use my gym...

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5

Never, ever, will I ever use Fedex Philippines! Or anyone of you out there. Their fees are enormous. The item that I b...

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Total Gym and Fedex Most Critical Reviews

Lowest rated reviews
1

Well l ordered my total gym machine @$829. But they arec charging me on my credit also they want me to pay double...

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1

I ordered an item off of amazon.com and the shipper chose fed ex to ship it to me. It was supposed to be delivered...

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1

I was told over the phone this company would give me my money back no questions asked if I wished to return it before...

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1

Fedex Useless Post (Smartpost)
I placed and order that was not supposed to go to Fedex but the disaster happened. The s...

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Total Gym and Fedex Latest Reviews

Recent published reviews
2.4

Requested a replacement to the damaged part, never heard from Total Gym.

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1.5

FedEx driver has .zero integrity.

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No votes

I need to get a hold of billing,I am not trying to to send it back,I took a fall on it and I broke a rib in my upper...

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1

1) After repeatedly telling drivers and filling out an online delivery request form, I purchased a 6x9 sign to put on my...

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Total Gym and Fedex Products and Services

Most reviewed product and services
  • Total Gym Customer Care (10 reviews)
  • Total Gym Exerciser (8 reviews)
  • Total Gym Fit Rower (2 reviews)
  • Fedex Delivery Service (2202 reviews)
  • Fedex Vehicle Driver (205 reviews)
  • Fedex Customer Care (175 reviews)