PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Stevens Transport and Fedex as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Stevens Transport
Fedex

Stevens Transport and Fedex Overview

Total reviews
94
5181
Company responses
0
0
Issues resolved
0
29

Fedex was first mentioned on PissedConsumer on Mar 26, 2007 and since then this brand received 5181 reviews. It is 5087 reviews more than Stevens Transport received since Feb 1, 2008.

Stevens Transport and Fedex Consumer Ratings

Rank
53 out of 1508 in Transportation and Logistics category
154 out of 1508 in Transportation and Logistics category
Customer service
53 in category
125 in category
Exchange, Refund and Cancellation Policy
34 in category
95 in category
Diversity of Products or Services
55 in category
115 in category

According to consumer ratings and reviews, Stevens Transport ranks 101 points higher in the Transportation and Logistics category than Fedex. People gave Stevens Transport 2.3 stars for Customer service criterion in Transportation and Logistics category and it is 334 points higher than the worst rated brand in this category. At the same time, Fedex was rated 1.2 stars for Customer service criterion in this category and it is 262 points higher than the worst rated brand in this category. If we look at Exchange, Refund and Cancellation Policy criterion, than we see that Stevens Transport has a higher rating than Fedex. Regarding Diversity of Products or Services criterion, consumers gave Stevens Transport 2.5 stars and it is 86% greater than other in category. Fedex however was rated 1.5 stars and it is 70% greater than other in category.

Stevens Transport and Fedex Rating Details

Customer service
2.3 (13 reviews)
1.2 (1597 reviews)
Reviewer's quote

Truck #16115 Drives 30 to 35 MPH in 55 MPH and makes it extremely difficult to impossible for following traffic to pass truck #16115. Paved shoulder often plenty wide but truck to rude to allow following traffic to pass. Truck speeds up to 55 MPR only in zones where following traffic might...

James L

When contacting Fedx customer service they are unfriendly and have various excuses the latest being it is over 7 days since delivered and therefore they cannot do anything about it. I have to contact the vendor for them to file a complaint. When asked Fedx to contact driver and have the package...

Emmarose
Exchange, Refund and Cancellation Policy
2.5 (11 reviews)
1.3 (914 reviews)
Reviewer's quote

This company is such fraud they say they will pay damages this and that but take there time to finish claims when there driver is at fualt 150 dollars a day down time if they take your truck out of commission. And expect you to pay expenses and not pay you back beware of this company and do not...

PissedConsumer1411370

... the really important package is missing, Amazon can't help, the shipper tells me it is not his problem call FED UP and FED UP tells me to tell the shipper to refund my money or reship the package. Now the job I had hired a mechanic to do has to be stopped and I am out. Just for any ones information what I ordered was the upper "wish bone" arms for the steering control of my restored Mercedes...

David V
Diversity of Products or Services
2.5 (11 reviews)
1.5 (1023 reviews)
Reviewer's quote

Your trainer is very rude and does not know what she is doing. I fill sorry for what the tranee is going through truck numbers is 30746 please help that lAdy

PissedConsumer1158785

We have been here on our home ranch since 1946. Fedex says we don't exist as does UPS. Some outfits we buy from insist on using them, say they are "contracted to their "services". I just made an order from Pasty Central in Calumet, MI, they say they have to use fedex as they "are contracted". 5...

PissedConsumer1736685

Stevens Transport and Fedex Pros and Cons

Pros
  • Stevens transport
  • Nada
  • No good
  • No pros
Cons
  • Driver 16115
  • Very poor customer service
  • Delivery service
  • Customer service

Stevens Transport and Fedex Most Positive Reviews

Top rated reviews
5

An hit and run in Ohio dublj 12187

5

I don't understand why Fedex receive a package in Texas haul it to Troutdale, Oregon 40 miles from my home in...

Stevens Transport and Fedex Most Critical Reviews

Lowest rated reviews
1

This company is HORRIFIC my husband has been gone since september on stevens campus trying to find a trainer for 2...

1

I ordered an item off of amazon.com and the shipper chose fed ex to ship it to me. It was supposed to be delivered...

Stevens Transport and Fedex Latest Reviews

Recent published reviews
1.9

Truck #16115 Drives 30 to 35 MPH in 55 MPH and makes it extremely difficult to impossible for following traffic to pass...

Read all 94 reviews

They lied about a delivery attempt while I was sitting outside of my porch waiting. No delivery truck came by nor a...

Read all 5181 reviews

Stevens Transport and Fedex Products and Services

Most reviewed product and services
  • Stevens Transport Vehicle Driver (3 reviews)
  • Stevens Transport Customer Care (2 reviews)
  • Fedex Delivery Service (2122 reviews)
  • Fedex Vehicle Driver (192 reviews)
  • Fedex Customer Care (164 reviews)