Fedex vs Staples

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Fedex

Shipping
  • 16 ISSUES RESOLVED
  • 3398 TOTAL REVIEWS
  • $2M CLAIMED LOSSES
  • $2.2K AVERAGE LOSS
1.4
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Nada 6
  • Bad very bad 5
  • Shipping 5
  • No good 4
  • Office personnel 4

Customers don't like

  • Very poor customer service90
  • Delivery service63
  • Being lied to28
  • Service25
  • Terrible driver19

Products by Fedex

No items

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Staples

Computers
  • 3 ISSUES RESOLVED
  • 689 TOTAL REVIEWS
  • $170K CLAIMED LOSSES
  • $666 AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Helpful manager 3
  • Customer service reps 3
  • Friendliness of the cashiers 2
  • Selection and products 2
  • Manager tried to be helpful 2

Customers don't like

  • Waste of time18
  • Poor customer service9
  • Expensive6
  • Misrepresentations in listing6
  • How i was treated6

Products by Staples

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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