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FedEx

Shipping
  • 21 ISSUES RESOLVED
  • 3848 TOTAL REVIEWS
  • $2.2M CLAIMED LOSSES
  • $2.1K AVERAGE LOSS
1.4
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • No good 8
  • Nada 6
  • Zilch 5
  • Shipping 5
  • Office personnel 4

Customers don't like

  • Very poor customer service52
  • Delivery service27
  • Service16
  • Slow delivery8
  • Late delivery7
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Staples

Supermarkets and Malls
  • 3 ISSUES RESOLVED
  • 743 TOTAL REVIEWS
  • $170K CLAIMED LOSSES
  • $630 AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Helpful manager 3
  • Friendliness of the cashiers 3
  • Customer service reps 3
  • Selection and products 2
  • Manager tried to be helpful 2

Customers don't like

  • Poor customer service5
  • Unable to provide adequate solution with their mistakes3
  • Misrepresentations in listing3
  • Incompetence that cost me money3
  • Incompetence of staff3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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