PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Southeastern Freight Lines and Fedex as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Southeastern Freight Lines
Fedex

Southeastern Freight Lines and Fedex Overview

Total reviews 35 5649
Company responses 0 0
Issues resolved 0 36

Southeastern Freight Lines and Fedex Consumer Ratings

Rank
256 out of 1062 in Transportation and Logistics category
175 out of 1062 in Transportation and Logistics category
Customer service
168 in category
139 in category
Product or Service Quality
212 in category
133 in category
Exchange, Refund and Cancellation Policy
183 in category
113 in category
Turnaround Time
197 in category
135 in category

Southeastern Freight Lines and Fedex Rating Details

Customer service
1.1 (14 reviews)
1.2 (1873 reviews)
Reviewer's quote

He took off really angry I called customer service immediately and was passed on to 4 or 5 different people whom I had to explain what had happened over and over again. Finally I requested to speak to a supervisor and she kindly rescheduled a delivery, which actually NEVER happened on the day they...

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...I'm just frustrated by lack of customer service on Fedex behalf..

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Product or Service Quality
1 (10 reviews)
1.3 (1535 reviews)
Reviewer's quote

...Customer service was no help and the broker that quoted me apparently never worked there, but the emails prove it came from their company. This whole thing is a perfect reason why freight companies are mostly fly by night businesses. Stay Away from Southeastern Freight Lines...

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...The virtual assistant on the tracking page is useless, customer service is terrible..

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Exchange, Refund and Cancellation Policy
1 (8 reviews)
1.2 (1086 reviews)
Reviewer's quote

...No follow up after delivery was finally made, refused my request to refund any/all of the shipping costs to make up for my losing money on their mistake. I will never use them again and I will make sure that anyone or company that I order from is made aware of this issue..

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... only a few months ago, and i am very disappointed with the shipping services, fedex already damaged 2 packages resulting on a completely loss, where i had to refund my buyer in full and i lost all the money from the transactions, now, the latest is totally unacceptable to me, as NOW i was informed that fedex does not deliver to po boxes, i did ship a item and fedex kept ...

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Turnaround Time
1 (7 reviews)
1.2 (1390 reviews)
Reviewer's quote

...If the lying wasn't enough from their people on the phone the drivers were arrogant every time. (3 different drivers) I will never accept a delivery from this company again, nor ever ship out with them. I suggest you not deal with them, period!..

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...I have wasted a lot of my irreplaceable time. I was told four times that I'd get a phone call which I never got. I don't appreciate being lied to...

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Southeastern Freight Lines and Fedex Pros and Cons

Pros
No votes
  • Nada
  • No good
  • No pros
Cons
  • Customer service
  • Attitude of the lady i spoke with
  • Driver and his attitude
  • Very poor customer service
  • Customer service
  • Delivery service

Southeastern Freight Lines and Fedex Most Positive Reviews

Top rated reviews
No votes
5

I don't understand why Fedex receive a package in Texas haul it to Troutdale, Oregon 40 miles from my home in...

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No votes
5

Never, ever, will I ever use Fedex Philippines! Or anyone of you out there. Their fees are enormous. The item that I b...

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Southeastern Freight Lines and Fedex Most Critical Reviews

Lowest rated reviews
1

terrible delivery service did promise to deliver my package between 1 p.m. and 4 p.m. well now is 5:30 p.m. and I still...

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1

I ordered an item off of amazon.com and the shipper chose fed ex to ship it to me. It was supposed to be delivered...

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1

If you can help it at all, DO NOT do business with this freight line. Their customer service is awful and the first...

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1

Fedex Useless Post (Smartpost)
I placed and order that was not supposed to go to Fedex but the disaster happened. The s...

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Southeastern Freight Lines and Fedex Latest Reviews

Recent published reviews
1

We paid for four pallets of computers to be shipped to our company. They stacked them on top of each other doing 10k in...

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1.5

FedEx driver has .zero integrity.

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1

Worst LTL Shipping Company in Southeast.

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1

1) After repeatedly telling drivers and filling out an online delivery request form, I purchased a 6x9 sign to put on my...

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Southeastern Freight Lines and Fedex Products and Services

Most reviewed product and services
  • Southeastern Freight Lines Vehicle Driver (6 reviews)
  • Southeastern Freight Lines Customer Care (4 reviews)
  • Southeastern Freight Lines Transportation Service (2 reviews)
  • Fedex Delivery Service (2202 reviews)
  • Fedex Vehicle Driver (205 reviews)
  • Fedex Customer Care (175 reviews)