PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Rl Carriers and Fedex as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Rl Carriers

Rl Carriers

Has verified representatives
2.0
Fedex

Fedex

1.4
Rl Carriers
Fedex

Rl Carriers and Fedex Overview

Total reviews
142
5178
Company responses
51
0
Issues resolved
2
29

Fedex was first mentioned on PissedConsumer on Mar 26, 2007 and since then this brand received 5178 reviews. It is 5036 reviews more than Rl Carriers received since Jul 16, 2008. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Rl Carriers customer support team and Fedex customer service.

Rl Carriers and Fedex Consumer Ratings

Rank
79 out of 1509 in Transportation and Logistics category
155 out of 1509 in Transportation and Logistics category
Customer service
98 in category
123 in category
Product or Service Quality
120 in category
110 in category
Tracking Tool
56 in category
68 in category

According to consumer ratings and reviews, Rl Carriers ranks 76 points higher in the Transportation and Logistics category than Fedex. People gave Rl Carriers 1.4 stars for Customer service criterion in Transportation and Logistics category and it is 288 points higher than the worst rated brand in this category. At the same time, Fedex was rated 1.2 stars for Customer service criterion in this category and it is 263 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that Fedex has a higher rating than Fedex. Regarding Tracking Tool criterion, consumers gave Rl Carriers 1.9 stars and it is 85% greater than other in category. Fedex however was rated 1.8 stars and it is 82% greater than other in category.

Rl Carriers and Fedex Rating Details

Customer service
1.4 (48 reviews)
1.2 (1595 reviews)
Reviewer's quote

...I called on 2:45 why my package not coming? After transferred 6 different customer service i got an answer that package is sill "on their dock" That 's SANGER, TX location...

simon d

When contacting Fedx customer service they are unfriendly and have various excuses the latest being it is over 7 days since delivered and therefore they cannot do anything about it. I have to contact the vendor for them to file a complaint. When asked Fedx to contact driver and have the package...

Emmarose
Product or Service Quality
1.3 (44 reviews)
1.3 (1287 reviews)
Reviewer's quote

At 5:45 pm I called their so called customer service and after I was on hold for 17 minutes until a csr asked me what I needed help with. I asked why my delivery hasn't arrived yet their website states it is scheduled for "on time". She places me on hold for another 10 minutes then she answers by...

PissedConsumer1567770

...I hate these delivery service..

Tina D
Tracking Tool
1.9 (41 reviews)
1.8 (1217 reviews)
Reviewer's quote

She said that it was picked up today when I tracked it using my tracking number and it said it was picked up yesterday at 8:59 and brought to pensacola and it should be heading to me today cause the truck left a 4:55. I'm trying to get my car fixed as soon as possible cause I need to use my car on...

Roodlyne S

...Late afternoon I check tracking, now it says Tuesday! I call and he says the driver forgot to load it on the truck! This is perishable, going to be almost a week. late and garbage..

Wendy H

Rl Carriers and Fedex Pros and Cons

Pros
  • Attitude of all personnel i had contact with
  • Ease of communication
  • Website
  • Nada
  • No good
  • No pros
Cons
  • Unprofessionalism
  • R l carriers not reliable
  • Lack of empathy
  • Very poor customer service
  • Delivery service
  • Customer service

Rl Carriers and Fedex Most Positive Reviews

Top rated reviews
5

My shipment showed up 2 days early due to a mix-up at the sellers end and I wasn't available. R&L's staff -...

5

I don't understand why Fedex receive a package in Texas haul it to Troutdale, Oregon 40 miles from my home in...

Rl Carriers and Fedex Most Critical Reviews

Lowest rated reviews
1

I sent three shipments through R+L Carriers from Oakland. One 3 pallet shipment to Reno which made it. The others...

On...

1

I ordered an item off of amazon.com and the shipper chose fed ex to ship it to me. It was supposed to be delivered...

Rl Carriers and Fedex Latest Reviews

Recent published reviews

After posting on this forum RL Carriers Corrected the situation at the corporate level and the local office no longer...

Read all 142 reviews
1

Here are the details of a package I needed by 10:00 1/21/2020. A call to FedEx pushed the issue to SmartPost who was to...

Read all 5178 reviews

Rl Carriers and Fedex Products and Services

Most reviewed product and services
  • Rl Carriers Shipping Service (27 reviews)
  • Rl Carriers Delivery Service (21 reviews)
  • Rl Carriers Vehicle Driver (7 reviews)
  • Fedex Delivery Service (2121 reviews)
  • Fedex Vehicle Driver (191 reviews)
  • Fedex Customer Care (164 reviews)