PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about RL Carriers and FedEx as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

RL Carriers
Has Verified Representatives
2.0
FedEx
1.4
RL Carriers
FedEx

RL Carriers and FedEx Overview

Total reviews 154 5861
Company responses 60 0
Issues resolved 3 37

RL Carriers and FedEx Consumer Ratings

Rank
89 out of 1011 in Transportation and Logistics category
178 out of 1011 in Transportation and Logistics category
Customer service
100 in category
144 in category
Product or Service Quality
113 in category
135 in category
Turnaround Time
132 in category
134 in category
Tracking Tool
60 in category
81 in category

RL Carriers and FedEx Rating Details

Customer service
1.5 (56 reviews)
1.2 (1999 reviews)
Reviewer's quote

...I called on 2:45 why my package not coming? After transferred 6 different customer service i got an answer that package is sill "on their dock" That 's SANGER, TX location...

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no envelope! Tracking shows the envelope in Paris, France!! FedEx customer service advisor says that this is normal. 08 Jan 2021 tracking shows arrival of envelope in Madrid delivery before end of day! 09 Jan 2021 tracking shows delivery pending. Customer Service advises that the envelope hasnt...

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Product or Service Quality
1.4 (48 reviews)
1.3 (1645 reviews)
Reviewer's quote

At 5:45 pm I called their so called customer service and after I was on hold for 17 minutes until a csr asked me what I needed help with. I asked why my delivery hasn't arrived yet their website states it is scheduled for "on time". She places me on hold for another 10 minutes then she answers by...

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...but i guess that's :shrugging:how it go when you are a small fish in a big pond so i'll take the ( L) and hope i don't have to deal with them again to sum it up fed-ex the delivery service that don't deliver (only B. S) it's hard to prove that you didn't get somthing that you didn't get..

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Turnaround Time
1.2 (45 reviews)
1.2 (1473 reviews)
Reviewer's quote

First, delivery time was set between 1-4pm, I received a call at work around 1130am stating from the R&L carrier that my delivery was waiting for me at home and that he needed to leave soon because of other deliveries. I begged the driver to stay as me and my husband sped home (from different...

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When I buy an item a goes through FedEx smart post a when it comes time for delivery the driver keeps dropping it off at other houses a Mark's it delivered..

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Tracking Tool
1.9 (44 reviews)
1.7 (1539 reviews)
Reviewer's quote

...My tracking number: PRO I65640**** UNREAL! Ikaika Nakoa..

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...It still shows a delivery date of January 15 on the FedEx tracking tool. You cannot get any details unless you create a FedEx account. I had the same issue with FedEx when I ordered from Bed Bath & Beyond..

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RL Carriers and FedEx Pros and Cons

Pros
  • Attitude of all personnel i had contact with
  • Ease of communication
  • Website
  • Nada
  • No pros
  • No good
Cons
  • Unprofessionalism
  • R l carriers not reliable
  • R l carriers bad business
  • Very poor customer service
  • Customer service
  • Delivery service

RL Carriers and FedEx Most Positive Reviews

Top rated reviews
5

My shipment showed up 2 days early due to a mix-up at the sellers end and I wasn't available. R&L's staff -...

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5

I don't understand why Fedex receive a package in Texas haul it to Troutdale, Oregon 40 miles from my home in...

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5

Was worried about my shipment after reading so many negative reviews. Happy to say absolutely no issues to report....

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5

Never, ever, will I ever use Fedex Philippines! Or anyone of you out there. Their fees are enormous. The item that I b...

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RL Carriers and FedEx Most Critical Reviews

Lowest rated reviews
1

I sent three shipments through R+L Carriers from Oakland. One 3 pallet shipment to Reno which made it. The others...

On...

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1

I ordered an item off of amazon.com and the shipper chose fed ex to ship it to me. It was supposed to be delivered...

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1

R+L carriers inflates weights and changes classifications to increase cost, leaving customer with no option but to pay...

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1

Fedex Useless Post (Smartpost)
I placed and order that was not supposed to go to Fedex but the disaster happened. The s...

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RL Carriers and FedEx Latest Reviews

Recent published reviews
1

I ordered a remanufactured transmission through a local company who used R&;L Carriers to ship it. I was initially...

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No votes

I have just read on the Washington Post that this is one of 10 corporate donors who will continue to give monies to the...

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1

Scheduled shipment late. Customer stranded.

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No votes

Do not support senators who tried to deny the certification of Biden as president. Do not give them money. They are caus...

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RL Carriers and FedEx Products and Services

Most reviewed product and services
  • Rl Carriers Delivery Service (32 reviews)
  • Rl Carriers Shipping Service (28 reviews)
  • Rl Carriers Vehicle Driver (10 reviews)
  • Fedex Delivery Service (2225 reviews)
  • Fedex Vehicle Driver (208 reviews)
  • Fedex Ground Delivery Service (184 reviews)