PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Fedex and Rl Carriers as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Fedex

Fedex

1.4
Rl Carriers

Rl Carriers

Has Verified Representatives
2.0
Fedex
Rl Carriers

Fedex and Rl Carriers Overview

Total reviews
5451
147
Company responses
0
55
Issues resolved
34
3

Fedex and Rl Carriers Consumer Ratings

Rank
166 out of 1032 in Transportation and Logistics category
85 out of 1032 in Transportation and Logistics category
Customer service
132 in category
89 in category
Product or Service Quality
125 in category
107 in category
Tracking Tool
75 in category
61 in category
Turnaround Time
130 in category
129 in category

Fedex and Rl Carriers Rating Details

Customer service
1.2 (1755 reviews)
1.5 (51 reviews)
Reviewer's quote

...The app, the website, and customer service can't track the item at all. They suck!..

Read full review

...I called on 2:45 why my package not coming? After transferred 6 different customer service i got an answer that package is sill "on their dock" That 's SANGER, TX location...

Read full review
Product or Service Quality
1.3 (1425 reviews)
1.4 (46 reviews)
Reviewer's quote

I immediately call customer service to explain the situation and they assured me that they would expedite a trace to find out what happened. After my initial call I received two calls within minutes of each other from two different reps asking for additional information about the details of where I...

Read full review

At 5:45 pm I called their so called customer service and after I was on hold for 17 minutes until a csr asked me what I needed help with. I asked why my delivery hasn't arrived yet their website states it is scheduled for "on time". She places me on hold for another 10 minutes then she answers by...

Read full review
Tracking Tool
1.8 (1351 reviews)
1.9 (42 reviews)
Reviewer's quote

...Unfortunately, the orders were not delivered and the tracking information was that the packages were delivered. I live in a senior citizen apartment. And there were no packages delivered here...

Read full review

...My tracking number: PRO I656407989 UNREAL! Ikaika Nakoa..

Read full review
Turnaround Time
1.2 (1300 reviews)
1.2 (41 reviews)
Reviewer's quote

...After calling fedex SEVERAL times and getting NOWHERE, the package that I PAID EXTRA to have here overnight is STILL on a truck and will not be delivered ON TIME. DO NOT USE FEDEX FOR ANY SHIPPING. THE US POST OFFICE WOULD HAVE BEEN FASTER WITH REGULAR DELIVERY AT NO CHARGE...

Read full review

...I have called numerous time to R & L which then tries to call the delivery company but they don't pick up the phone. I asked for the engine to be shipped back to R & L so I could go and pick it up. Still on going..

Read full review

Fedex and Rl Carriers Pros and Cons

Pros
  • Nada
  • No good
  • No pros
  • Attitude of all personnel i had contact with
  • Ease of communication
  • Website
Cons
  • Very poor customer service
  • Delivery service
  • Customer service
  • Unprofessionalism
  • R l carriers not reliable
  • Lack of empathy

Fedex and Rl Carriers Most Positive Reviews

Top rated reviews
5

I don't understand why Fedex receive a package in Texas haul it to Troutdale, Oregon 40 miles from my home in...

Read full review
5

My shipment showed up 2 days early due to a mix-up at the sellers end and I wasn't available. R&L's staff -...

Read full review
5

Never, ever, will I ever use Fedex Philippines! Or anyone of you out there. Their fees are enormous. The item that I b...

Read full review
5

Was worried about my shipment after reading so many negative reviews. Happy to say absolutely no issues to report....

Read full review

Fedex and Rl Carriers Most Critical Reviews

Lowest rated reviews
1

I ordered an item off of amazon.com and the shipper chose fed ex to ship it to me. It was supposed to be delivered...

Read full review
1

I sent three shipments through R+L Carriers from Oakland. One 3 pallet shipment to Reno which made it. The others...

On...

Read full review
1

Fedex Useless Post (Smartpost)
I placed and order that was not supposed to go to Fedex but the disaster happened. The s...

Read full review
1

R+L carriers inflates weights and changes classifications to increase cost, leaving customer with no option but to pay...

Read full review

Fedex and Rl Carriers Latest Reviews

Recent published reviews
1

My item has been on a truck being delivered to my house for over a day. They have no idea where it is. The app, the...

Read full review
No votes

One of your drivers was in Valpo today, as I went through the round about he started honking and then used his phone to...

Read full review
1.2

I was expecting two orders today from Fed Ex. Unfortunately, the orders were not delivered and the tracking information...

Read full review
1

I had a delivery time of 10 AM to 2 PM driver showed up at 5:39 PM with a nasty attitude. I telephone the company three...

Read full review

Fedex and Rl Carriers Products and Services

Most reviewed product and services
  • Fedex Delivery Service (2174 reviews)
  • Fedex Vehicle Driver (198 reviews)
  • Fedex Customer Care (175 reviews)
  • Rl Carriers Shipping Service (27 reviews)
  • Rl Carriers Delivery Service (22 reviews)
  • Rl Carriers Vehicle Driver (8 reviews)