PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Fedex and Rl Carriers as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Fedex

Fedex

1.4
Rl Carriers

Rl Carriers

Has verified representatives
1.9
Fedex
Rl Carriers

Fedex and Rl Carriers Overview

Total reviews
5081
140
Company responses
0
50
Issues resolved
28
2

Fedex was first mentioned on PissedConsumer on Mar 26, 2007 and since then this brand received 5081 reviews. It is 4941 reviews more than Rl Carriers received since Jul 16, 2008. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Fedex customer support team and Rl Carriers customer service.

Fedex and Rl Carriers Consumer Ratings

Rank
158 out of 1687 in Transportation and Logistics category
89 out of 1687 in Transportation and Logistics category
Customer service
125 in category
101 in category
Product or Service Quality
113 in category
123 in category
Tracking Tool
71 in category
60 in category

According to consumer ratings and reviews, Rl Carriers ranks 69 points higher in the Transportation and Logistics category than Fedex. People gave Fedex 1.3 stars for Customer service criterion in Transportation and Logistics category and it is 256 points higher than the worst rated brand in this category. At the same time, Rl Carriers was rated 1.4 stars for Customer service criterion in this category and it is 280 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that Rl Carriers has a higher rating than Rl Carriers. Regarding Tracking Tool criterion, consumers gave Fedex 1.8 stars and it is 81% greater than other in category. Rl Carriers however was rated 1.9 stars and it is 84% greater than other in category.

Fedex and Rl Carriers Rating Details

Customer service
1.3 (1537 reviews)
1.4 (48 reviews)
Reviewer's quote

Dropped off perishable Christmas package Wed afternoon for a Friday delivery. No delivery by Saturday morning and when i called them I got someone in some country somewhere who I could barely understand just to be informed that it would probably be Tuesday before they could deliver it. Seriously???...

Shantina

I am a purchaser for an automotive supply jobber in southern Indiana. My company has consistent problems with skids arriving damaged or missing products whenever our vendors use R&L to deliver our orders in this region. Fortunately, most of the time, the products have only been damaged just to the...

PissedConsumer1677498
Product or Service Quality
1.3 (1232 reviews)
1.3 (44 reviews)
Reviewer's quote

Even now, I've had to deal with yet another case of a product that was delayed. I don't even get an email or phone notification letting me know that my delivery was delayed, and I've signed up for every notification possible. I don't understand how FedEx is still in business with the amount of...

Josh

Damaged my engine & told me i couldnt inspect/touch my Freight until I signed for it! Then later find out my engine was bouncing around inside of the crate and put a whole in the side of the timing housing!If they do anything funny its because they know somethings off and get ready to spend more...

LLOYD J
Tracking Tool
1.8 (1168 reviews)
1.9 (41 reviews)
Reviewer's quote

Tracking info showed it was delivered the same day it was picked up. Tracking info no longer provided accurate updates forcing me to make numerous calls and spend a lot of time on hold only to find out that it was getting shipped back to me for some reason, 5 days after I shipped it!!! Extremely...

Kristiana

She said that it was picked up today when I tracked it using my tracking number and it said it was picked up yesterday at 8:59 and brought to pensacola and it should be heading to me today cause the truck left a 4:55. I'm trying to get my car fixed as soon as possible cause I need to use my car on...

Roodlyne S

Fedex and Rl Carriers Pros and Cons

Pros
  • Nada
  • No good
  • Zilch
  • Attitude of all personnel i had contact with
  • Ease of communication
  • Website
Cons
  • Very poor customer service
  • Delivery service
  • Customer service
  • Unprofessionalism
  • R l carriers not reliable
  • Lack of empathy

Fedex and Rl Carriers Most Positive Reviews

Top rated reviews
5

I don't understand why Fedex receive a package in Texas haul it to Troutdale, Oregon 40 miles from my home in...

5

My shipment showed up 2 days early due to a mix-up at the sellers end and I wasn't available. R&L's staff -...

Fedex and Rl Carriers Most Critical Reviews

Lowest rated reviews
1

I ordered an item off of amazon.com and the shipper chose fed ex to ship it to me. It was supposed to be delivered...

1

I sent three shipments through R+L Carriers from Oakland. One 3 pallet shipment to Reno which made it. The others...

On...

Fedex and Rl Carriers Latest Reviews

Recent published reviews
1

I sent a package via FedEx Ground from San Diego to San Francisco on Wednesday which was supposed to reach there on...

Read all 5081 reviews

I ordered a four-wheel quad for my granddaughter it is 110 cc quad. Not very large not very heavy. I ordered it from...

Read all 140 reviews

Fedex and Rl Carriers Products and Services

Most reviewed product and services
  • Fedex Delivery Service (2084 reviews)
  • Fedex Vehicle Driver (186 reviews)
  • Fedex Customer Care (162 reviews)
  • Rl Carriers Shipping Service (27 reviews)
  • Rl Carriers Delivery Service (21 reviews)
  • Rl Carriers Vehicle Driver (7 reviews)