PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Fedex and Rl Carriers as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Fedex

Fedex

1.4
Rl Carriers

Rl Carriers

Has Verified Representatives
2.0
Fedex
Rl Carriers

Fedex and Rl Carriers Overview

Total reviews 5647 150
Company responses 0 57
Issues resolved 36 3

Fedex and Rl Carriers Consumer Ratings

Rank
174 out of 1061 in Transportation and Logistics category
88 out of 1061 in Transportation and Logistics category
Customer service
140 in category
97 in category
Product or Service Quality
133 in category
113 in category
Tracking Tool
83 in category
64 in category
Turnaround Time
136 in category
137 in category

Fedex and Rl Carriers Rating Details

Customer service
1.2 (1872 reviews)
1.5 (53 reviews)
Reviewer's quote

...I'm just frustrated by lack of customer service on Fedex behalf..

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...I called on 2:45 why my package not coming? After transferred 6 different customer service i got an answer that package is sill "on their dock" That 's SANGER, TX location...

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Product or Service Quality
1.3 (1534 reviews)
1.4 (47 reviews)
Reviewer's quote

...The virtual assistant on the tracking page is useless, customer service is terrible..

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At 5:45 pm I called their so called customer service and after I was on hold for 17 minutes until a csr asked me what I needed help with. I asked why my delivery hasn't arrived yet their website states it is scheduled for "on time". She places me on hold for another 10 minutes then she answers by...

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Tracking Tool
1.7 (1443 reviews)
1.9 (43 reviews)
Reviewer's quote

Their automated tracking system just runs you around in circles..

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...My tracking number: PRO I656407989 UNREAL! Ikaika Nakoa..

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Turnaround Time
1.2 (1390 reviews)
1.2 (43 reviews)
Reviewer's quote

...I have wasted a lot of my irreplaceable time. I was told four times that I'd get a phone call which I never got. I don't appreciate being lied to...

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...I have called numerous time to R & L which then tries to call the delivery company but they don't pick up the phone. I asked for the engine to be shipped back to R & L so I could go and pick it up. Still on going..

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Fedex and Rl Carriers Pros and Cons

Pros
  • Nada
  • No good
  • No pros
  • Attitude of all personnel i had contact with
  • Ease of communication
  • Website
Cons
  • Very poor customer service
  • Customer service
  • Delivery service
  • Unprofessionalism
  • R l carriers not reliable
  • R l carriers bad business

Fedex and Rl Carriers Most Positive Reviews

Top rated reviews
5

I don't understand why Fedex receive a package in Texas haul it to Troutdale, Oregon 40 miles from my home in...

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5

My shipment showed up 2 days early due to a mix-up at the sellers end and I wasn't available. R&L's staff -...

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5

Never, ever, will I ever use Fedex Philippines! Or anyone of you out there. Their fees are enormous. The item that I b...

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5

Was worried about my shipment after reading so many negative reviews. Happy to say absolutely no issues to report....

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Fedex and Rl Carriers Most Critical Reviews

Lowest rated reviews
1

I ordered an item off of amazon.com and the shipper chose fed ex to ship it to me. It was supposed to be delivered...

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1

I sent three shipments through R+L Carriers from Oakland. One 3 pallet shipment to Reno which made it. The others...

On...

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1

Fedex Useless Post (Smartpost)
I placed and order that was not supposed to go to Fedex but the disaster happened. The s...

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1

R+L carriers inflates weights and changes classifications to increase cost, leaving customer with no option but to pay...

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Fedex and Rl Carriers Latest Reviews

Recent published reviews
1.1

I Have had 4 continuous delays since 7/16/20

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No votes

No complaints. Just trying to schedule an interview.

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1

In the last 30 days, I have 4 packages shipped to me via Fedex Smartpost, and all were marked delivered at my front door...

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1

MY POOL WAS TO BE DELIVERED TODAY BETWEEN 11:30Aam-1:00pm. I TOOK OFF WORK FOR IT. AT 4:30pm I contacted the company...

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Fedex and Rl Carriers Products and Services

Most reviewed product and services
  • Fedex Delivery Service (2202 reviews)
  • Fedex Vehicle Driver (205 reviews)
  • Fedex Customer Care (175 reviews)
  • Rl Carriers Shipping Service (27 reviews)
  • Rl Carriers Delivery Service (23 reviews)
  • Rl Carriers Vehicle Driver (8 reviews)