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Ontrac

Transportation and Logistics
  • 0 ISSUES RESOLVED
  • 174 TOTAL REVIEWS
  • $8K CLAIMED LOSSES
  • $196 AVERAGE LOSS
1.2
Customer service
Website
Turnaround Time
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Totally exasparated 3
  • Customer service rep 3
  • Befuddled ignorance 3
  • How customer service totally ignored me 2
  • Tracking 1

Customers don't like

  • Wait for customer service3
  • Not delivered3
  • Inept3
  • Falsely marked delivered3
  • Total failure in delivering my package2
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Fedex

Transportation and Logistics
  • 22 ISSUES RESOLVED
  • 4077 TOTAL REVIEWS
  • $2.2M CLAIMED LOSSES
  • $2.1K AVERAGE LOSS
1.4
Customer service
Website
Turnaround Time
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Nada 10
  • No good 8
  • Zilch 5
  • Shipping 5
  • Office personnel 4

Customers don't like

  • Very poor customer service52
  • Delivery service28
  • Customer service26
  • Service16
  • Slow delivery8
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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Anonymous
#1360102

No comparison FedEx is much better. For us delivery comes when they say.