Start a new comparison
Delete

FedEx

Shipping
  • 21 ISSUES RESOLVED
  • 3876 TOTAL REVIEWS
  • $2.2M CLAIMED LOSSES
  • $2.1K AVERAGE LOSS
1.4
Customer service
Website
Turnaround Time
Diversity of Products or Services
Billing Practices
  • No good 8
  • Nada 7
  • Zilch 5
  • Shipping 5
  • Office personnel 4

Customers don't like

  • Very poor customer service52
  • Delivery service27
  • Service16
  • Slow delivery8
  • Late delivery7
Delete

Ontrac

Shipping
  • 0 ISSUES RESOLVED
  • 125 TOTAL REVIEWS
  • $6.4K CLAIMED LOSSES
  • $199 AVERAGE LOSS
1.2
Customer service
Website
Turnaround Time
Diversity of Products or Services
Billing Practices
  • Totally exasparated 3
  • Befuddled ignorance 3
  • How customer service totally ignored me 2
  • Customer service rep 2
  • Alleged lower delivery prices 1

Customers don't like

  • Inept3
  • Ontrac does not use gps to find address2
  • One customer service agent working for entire company apparently2
  • Not delivered2
  • Never once on time2
Show

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

Terms of Service
Post Comment
Cancel
Anonymous
#1360102

No comparison FedEx is much better. For us delivery comes when they say.