Fedex vs Ontrac

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Fedex

Shipping
  • 16 ISSUES RESOLVED
  • 3402 TOTAL REVIEWS
  • $2M CLAIMED LOSSES
  • $2.2K AVERAGE LOSS
1.4
Customer service
Website
Turnaround Time
Diversity of Products or Services
Billing Practices
  • Nada 6
  • Bad very bad 5
  • Shipping 5
  • No good 4
  • Office personnel 4

Customers don't like

  • Very poor customer service90
  • Delivery service63
  • Being lied to28
  • Service25
  • Terrible driver19

Products by Fedex

No items

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Ontrac

Shipping
  • 1 ISSUES RESOLVED
  • 37 TOTAL REVIEWS
  • $3.4K CLAIMED LOSSES
  • $241 AVERAGE LOSS
1.3
Customer service
Website
Turnaround Time
Diversity of Products or Services
Billing Practices
  • Information about delivery status is poor and inaccurate 3
  • Never on time - not once 2
  • Nothing about dealing with ontrac 2
  • Totally exasparated 2
  • Alleged lower delivery prices 1

Customers don't like

  • Horrific4
  • Delivery personnel3
  • Inept3
  • Liars3
  • Not delivered2

Products by Ontrac

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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