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Fedex

Shipping
  • 18 ISSUES RESOLVED
  • 3571 TOTAL REVIEWS
  • $2M CLAIMED LOSSES
  • $2.1K AVERAGE LOSS
1.4
Customer service
Website
Turnaround Time
Diversity of Products or Services
Billing Practices
  • No good 7
  • Bad very bad 6
  • Nada 6
  • Shipping 5
  • Zilch 5

Customers don't like

  • Very poor customer service91
  • Delivery service63
  • Being lied to28
  • Service26
  • Terrible driver19
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Newgistics

Shipping
  • 0 ISSUES RESOLVED
  • 53 TOTAL REVIEWS
  • $2.1K CLAIMED LOSSES
  • $425 AVERAGE LOSS
1.3
Customer service
Website
Turnaround Time
Diversity of Products or Services
Billing Practices
  • Arrived on time 1

Customers don't like

  • Delivery time5
  • Tracking page2
  • Tracking page doesnt update for 4 days2
  • Slow tracking events means parcel is static1
  • Website1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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