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Fedex

Shipping
  • 22 ISSUES RESOLVED
  • 3982 TOTAL REVIEWS
  • $2.2M CLAIMED LOSSES
  • $2.1K AVERAGE LOSS
1.4
Customer service
Website
Turnaround Time
Diversity of Products or Services
Billing Practices
  • Nada 9
  • No good 8
  • Zilch 5
  • Shipping 5
  • Office personnel 4

Customers don't like

  • Very poor customer service52
  • Delivery service28
  • Customer service26
  • Service16
  • Slow delivery8
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Newgistics

Shipping
  • 1 ISSUES RESOLVED
  • 85 TOTAL REVIEWS
  • $3.4K CLAIMED LOSSES
  • $214 AVERAGE LOSS
1.3
Customer service
Website
Turnaround Time
Diversity of Products or Services
Billing Practices
  • Arrived on time 1

Customers don't like

  • That my items were never delivered4
  • Delivery time4
  • Tracking page2
  • No way to contact them directly2
  • Customer service and website tracking2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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