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Fedex

Transportation and Logistics
  • 23 ISSUES RESOLVED
  • 4183 TOTAL REVIEWS
  • $2.2M CLAIMED LOSSES
  • $2K AVERAGE LOSS
1.4
Customer service
Website
Turnaround Time
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Nada 10
  • No good 9
  • Zilch 5
  • Shipping 5
  • Office personnel 4

Customers don't like

  • Very poor customer service52
  • Delivery service29
  • Customer service27
  • Service16
  • Slow delivery8
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Newgistics

Transportation and Logistics
  • 1 ISSUES RESOLVED
  • 97 TOTAL REVIEWS
  • $4.8K CLAIMED LOSSES
  • $254 AVERAGE LOSS
1.2
Customer service
Website
Turnaround Time
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Arrived on time 1

Customers don't like

  • That my items were never delivered4
  • Delivery time4
  • Tracking page2
  • No way to contact them directly2
  • Customer service and website tracking2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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