PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about MyUS and Fedex as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

MyUS

MyUS

Has verified representatives
2.3
Fedex

Fedex

1.4
MyUS
Fedex

MyUS and Fedex Overview

Total reviews
70
5178
Company responses
37
0
Issues resolved
3
29

Fedex was first mentioned on PissedConsumer on Mar 26, 2007 and since then this brand received 5178 reviews. It is 5108 reviews more than MyUS received since Dec 9, 2012. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with MyUS customer support team than with Fedex customer service.

MyUS and Fedex Consumer Ratings

Rank
68 out of 1509 in Transportation and Logistics category
155 out of 1509 in Transportation and Logistics category
Customer service
137 in category
123 in category
Website
79 in category
135 in category
Price Affordability
127 in category
143 in category

According to consumer ratings and reviews, MyUS ranks 87 points higher in the Transportation and Logistics category than Fedex. People gave MyUS 1.2 stars for Customer service criterion in Transportation and Logistics category and it is 249 points higher than the worst rated brand in this category. At the same time, Fedex was rated 1.2 stars for Customer service criterion in this category and it is 263 points higher than the worst rated brand in this category. If we look at Website criterion, than we see that MyUS has a higher rating than Fedex. Regarding Price Affordability criterion, consumers gave MyUS 1.6 stars and it is 67% greater than other in category. Fedex however was rated 1.4 stars and it is 63% greater than other in category.

MyUS and Fedex Rating Details

Customer service
1.2 (44 reviews)
1.2 (1595 reviews)
Reviewer's quote

...Based on the comments of their customer service it was evidently stolen in their wearhouse („which rarely happens it you don’t purchase insurance...

Peter T

When contacting Fedx customer service they are unfriendly and have various excuses the latest being it is over 7 days since delivered and therefore they cannot do anything about it. I have to contact the vendor for them to file a complaint. When asked Fedx to contact driver and have the package...

Emmarose
Website
2.3 (40 reviews)
1.6 (1180 reviews)
Reviewer's quote

to cancel the perfume order and ship the others, but he said it's already shipped and picked up by DHL (BTW: on the website says DHL express 1-4 days delivery) but DHL sent me SMS when they picked up the shipment saying 7 days to deliver, what a misleading. So Imagine this: 1- An orders cost me $25...

Hazem

I logged into the Fedex website to look at the shipping info and noticed that it would require a direct signature when delivered so i changed the delivery address to my parents house because i knew they would be home since i work. The 10th came around and i received a text that the package was on...

PissedConsumer1749437
Price Affordability
1.6 (38 reviews)
1.4 (796 reviews)
Reviewer's quote

Unlike some other companies they declare the price of the presents and we had to pay customs for our newborn baby gifts when they finally arrived after a long wait. It has been the most frustrating experience dealing with unpractical people such as everybody working in My US. The clothes didn’t...

Yasemin A

I order a simple book and they sent it to me via FedEx, the delivery time was okay but the price for the shipment was ridicously expensive! I payed for the package anyways because I need the book, but that was my first and last time using this service. I hope you can reconsider your fees because...

Maris

MyUS and Fedex Pros and Cons

Pros
  • Disgraceful
  • That they offered a service
  • What they promised
  • Nada
  • No good
  • No pros
Cons
  • Very bad experience
  • Worst service
  • Pathetic customer service
  • Very poor customer service
  • Delivery service
  • Customer service

MyUS and Fedex Most Positive Reviews

Top rated reviews
5

hi
i used myus for long time , and they have great support team , i joined with free package on the first month by usin...

5

I don't understand why Fedex receive a package in Texas haul it to Troutdale, Oregon 40 miles from my home in...

MyUS and Fedex Most Critical Reviews

Lowest rated reviews
1

This *** company gave me very hard time. They lost me my package in their warehouse and they did not bother to search...

1

I ordered an item off of amazon.com and the shipper chose fed ex to ship it to me. It was supposed to be delivered...

MyUS and Fedex Latest Reviews

Recent published reviews
1.7

Unfortunately I can not log in to my account. I tried every solution that Myus recommends but nothing seems to work....

Read all 70 reviews
1

Here are the details of a package I needed by 10:00 1/21/2020. A call to FedEx pushed the issue to SmartPost who was to...

Read all 5178 reviews

MyUS and Fedex Products and Services

Most reviewed product and services
  • Myus Shipping Service (33 reviews)
  • Myus Delivery Service (12 reviews)
  • Myus Packing Service (3 reviews)
  • Fedex Delivery Service (2121 reviews)
  • Fedex Vehicle Driver (191 reviews)
  • Fedex Customer Care (164 reviews)