PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about MyUS and Fedex as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

MyUS

MyUS

Has Verified Representatives
2.2
Fedex

Fedex

1.4
MyUS
Fedex

MyUS and Fedex Overview

Total reviews
76
5444
Company responses
39
0
Issues resolved
4
34

MyUS and Fedex Consumer Ratings

Rank
74 out of 1029 in Transportation and Logistics category
167 out of 1029 in Transportation and Logistics category
Customer service
136 in category
131 in category
Website
82 in category
147 in category
Price Affordability
133 in category
151 in category
Value for money
113 in category
129 in category

MyUS and Fedex Rating Details

Customer service
1.2 (48 reviews)
1.2 (1751 reviews)
Reviewer's quote

...Based on the comments of their customer service it was evidently stolen in their wearhouse („which rarely happens it you don’t purchase insurance...

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For the past 10 days, I am desperately trying to reach FedEx customer service in the USA and in India to resolve this issue with any luck. I have reached the end of my rope and trying to figure out my next step beside taking legal action against FedEx. FedEx is hiding behind the current Covid-19...

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Website
2.2 (44 reviews)
1.6 (1294 reviews)
Reviewer's quote

to cancel the perfume order and ship the others, but he said it's already shipped and picked up by DHL (BTW: on the website says DHL express 1-4 days delivery) but DHL sent me SMS when they picked up the shipment saying 7 days to deliver, what a misleading. So Imagine this: 1- An orders cost me $25...

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...On the lawn not on stoop by my door as the website claims. It is an expensive and heavy item. Numerous calls got me no where my package is still on the lawn...

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Price Affordability
1.6 (42 reviews)
1.4 (892 reviews)
Reviewer's quote

Unlike some other companies they declare the price of the presents and we had to pay customs for our newborn baby gifts when they finally arrived after a long wait. It has been the most frustrating experience dealing with unpractical people such as everybody working in My US. The clothes didn’t...

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I order a simple book and they sent it to me via FedEx, the delivery time was okay but the price for the shipment was ridicously expensive! I payed for the package anyways because I need the book, but that was my first and last time using this service. I hope you can reconsider your fees because...

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Value for money
1.4 (41 reviews)
1.2 (1013 reviews)
Reviewer's quote

...I sent them an email with the product information and everything, and what they do is unacceptable , and trying to scam the customer for more money. They wasted my time and my money I'm still waiting for replay from them , will update once i get one...

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... that recipient was unable to pay fees that i already paid for -or so i understood having done this sort of shipment before due to this snafu by fed ex i lost money sending boxes - i lost the value of the shipment -i needed to make a purchase' to replace the items in the boxes - definition of damage is only for one type of damage - hearing insurance only covers lost/damaged shipments - definition of refusal to accept shipment meant only that the recipient said they would not accept shipment not that surprise fees were not affordable -i was misinformed - lost over 10 hours on hold -was told nothing they could do -too bad sorry i can't we don't this was not my doing -i did everything fed ex asked -everything -get a bank transaction number - that wasn't needed - get routing number -it was already on file - also you owe us - i deserve my shipment fee since shipment was not complete -i deserve the insurance i put on the shipment -the shipment was made worthless by the fed ex misinformation or ability -do i deserve pay for the hours of being on line -fetching information that the next person said wasn't needed - sent from number to number as directed -being curtly told that their definition of i. e. damage -refusal was fed ex definition only =this is chopped up but the hours spent trying to resolve this was also - customer not to be honoured -....

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MyUS and Fedex Pros and Cons

Pros
  • Disgraceful
  • That they offered a service
  • What they promised
  • Nada
  • No good
  • No pros
Cons
  • Very bad experience
  • Worst service
  • Customer service
  • Very poor customer service
  • Delivery service
  • Customer service

MyUS and Fedex Most Positive Reviews

Top rated reviews
5

hi
i used myus for long time , and they have great support team , i joined with free package on the first month by usin...

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5

I don't understand why Fedex receive a package in Texas haul it to Troutdale, Oregon 40 miles from my home in...

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4.8

If i knew it was so easy i wuld have dne this yrs ago..received my package 4 days before the delivery date..wonderful....

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5

Never, ever, will I ever use Fedex Philippines! Or anyone of you out there. Their fees are enormous. The item that I b...

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MyUS and Fedex Most Critical Reviews

Lowest rated reviews
1

This *** company gave me very hard time. They lost me my package in their warehouse and they did not bother to search...

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1

I ordered an item off of amazon.com and the shipper chose fed ex to ship it to me. It was supposed to be delivered...

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1

I have to share my terrible experience with a shipping company to the rest of the world, so here it is!
1.1. I thought...

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1

Fedex Useless Post (Smartpost)
I placed and order that was not supposed to go to Fedex but the disaster happened. The s...

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MyUS and Fedex Latest Reviews

Recent published reviews
1.1

Hello,
I only had one package delivered to them which was a motherboard an expensive one also, package was delivered on 1...

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1

I paid to have a package overnighted from Phoenix AZ to Montana.
They have a hub in California however instead of my pack...

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1

My skincare package of 26 items bought through Skinstore, reached MyUS suite last on 3rd of June. finally, received an e...

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No votes

All my packages are being lost and never delivered and the Federal express delivery person(s) are failing to just knock...

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MyUS and Fedex Products and Services

Most reviewed product and services
  • Myus Shipping Service (36 reviews)
  • Myus Delivery Service (14 reviews)
  • Myus Packing Service (3 reviews)
  • Fedex Delivery Service (2174 reviews)
  • Fedex Vehicle Driver (198 reviews)
  • Fedex Customer Care (175 reviews)