PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about LBC Express and Fedex as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

LBC Express
Fedex

LBC Express and Fedex Overview

Total reviews
2141
5101
Company responses
0
0
Issues resolved
21
28

Fedex was first mentioned on PissedConsumer on Mar 26, 2007 and since then this brand received 5101 reviews. It is 2960 reviews more than LBC Express received since Jun 8, 2010. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with LBC Express customer support team and Fedex customer service.

LBC Express and Fedex Consumer Ratings

Rank
142 out of 1689 in Transportation and Logistics category
158 out of 1689 in Transportation and Logistics category
Customer service
113 in category
123 in category
Product or Service Quality
102 in category
114 in category
Website
129 in category
139 in category

According to consumer ratings and reviews, LBC Express ranks 16 points higher in the Transportation and Logistics category than Fedex. People gave LBC Express 1.3 stars for Customer service criterion in Transportation and Logistics category and it is 269 points higher than the worst rated brand in this category. At the same time, Fedex was rated 1.3 stars for Customer service criterion in this category and it is 259 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that LBC Express has a higher rating than Fedex. Regarding Website criterion, consumers gave LBC Express 1.7 stars and it is 66% greater than other in category. Fedex however was rated 1.6 stars and it is 64% greater than other in category.

LBC Express and Fedex Rating Details

Customer service
1.3 (693 reviews)
1.3 (1551 reviews)
Reviewer's quote

They dont reply on their messenger for querries.

PissedConsumer1730686

I applied the label and returned the package to a local FedEx service location which then was scanned and I was given a tracking number. A couple days later I checked online to see if the package was delivered (it was not), so I called customer support and asked why it was not delivered despite...

Akio
Product or Service Quality
1.4 (561 reviews)
1.3 (1244 reviews)
Reviewer's quote

The costumer service did not even tried to process my parcel and keep on passing the job from one to another. The sender even came personally twice to the the origin branch but just gave her a number to call then the number is in a very far different branch where the parcel should be sent. They did...

PissedConsumer1720464

Fedex Smartpost is a joke. A package shipped from SC to PA with Fedex Smartpost did not arrive even after 10 days, and the delivery date keeps changing every day.Terrible.Fedex kept for 5 days the package in NJ.

Carlson
Website
1.7 (553 reviews)
1.6 (1147 reviews)
Reviewer's quote

...Our area is not on LBC's website list of undeliverable areas. Last time I ordered something from Lazada, LBC never contacted me but just shipped it back next day as out-of-service area. (Ninja Van delivers here from Puerto)...

Dana G

First I tried using my account on their website yesterday to check for details/sign digitally for it. But, I was not allowed to access any of this and told I needed to have a code which was then promptly sent out without express permission, by MAIL, to an old address. This code, which will not...

Jesse K

LBC Express and Fedex Pros and Cons

Pros
  • Very irritating
  • Outlets are everywere
  • Rate of delivery
  • Nada
  • No good
  • Zilch
Cons
  • Delayed delivery
  • Poor service
  • Poor customer service
  • Very poor customer service
  • Delivery service
  • Customer service

LBC Express and Fedex Most Positive Reviews

Top rated reviews
5

Shipments from LBC in the states to Philippines are being delayed for complete inspection in port of LA. Why? Someone...

5

I don't understand why Fedex receive a package in Texas haul it to Troutdale, Oregon 40 miles from my home in...

LBC Express and Fedex Most Critical Reviews

Lowest rated reviews
1

I was just calling to check the status of my box that was sent to me by my mother. I was assisted by several...

1

I ordered an item off of amazon.com and the shipper chose fed ex to ship it to me. It was supposed to be delivered...

LBC Express and Fedex Latest Reviews

Recent published reviews
1

ITEM WAS SUPPOSED TO BE DELIVERED THURSDAY BUT UNTIL NOW STILL HAVE NOT RECEIVED THE ITEM. I AM VERY DISAPPOINTED.

Read all 2141 reviews

Have ruined my driveway and landscaping.cant they deliever from street like UPS. Always leave package in front of...

Read all 5101 reviews

LBC Express and Fedex Products and Services

Most reviewed product and services
  • Lbc Express Delivery Service (747 reviews)
  • Lbc Express Customer Care (164 reviews)
  • Lbc Express Door-to-door Delivery Service (100 reviews)
  • Fedex Delivery Service (2109 reviews)
  • Fedex Vehicle Driver (187 reviews)
  • Fedex Customer Care (162 reviews)