PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Fedex and LBC Express as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Fedex
LBC Express

Fedex and LBC Express Overview

Total reviews
5074
2125
Company responses
0
0
Issues resolved
28
21

Fedex was first mentioned on PissedConsumer on Mar 26, 2007 and since then this brand received 5074 reviews. It is 2949 reviews more than LBC Express received since Jun 8, 2010. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Fedex customer support team and LBC Express customer service.

Fedex and LBC Express Consumer Ratings

Rank
158 out of 1687 in Transportation and Logistics category
141 out of 1687 in Transportation and Logistics category
Customer service
125 in category
114 in category
Product or Service Quality
113 in category
103 in category
Tracking Tool
71 in category
69 in category

According to consumer ratings and reviews, LBC Express ranks 17 points higher in the Transportation and Logistics category than Fedex. People gave Fedex 1.3 stars for Customer service criterion in Transportation and Logistics category and it is 256 points higher than the worst rated brand in this category. At the same time, LBC Express was rated 1.3 stars for Customer service criterion in this category and it is 267 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that LBC Express has a higher rating than Fedex. Regarding Tracking Tool criterion, consumers gave Fedex 1.8 stars and it is 81% greater than other in category. LBC Express however was rated 1.8 stars and it is 82% greater than other in category.

Fedex and LBC Express Rating Details

Customer service
1.3 (1532 reviews)
1.3 (688 reviews)
Reviewer's quote

...FedEx's customer service was useless and just told me to contact Straight Talk..

Zymir

...Di na nga nagpapakilala, sila pa ang may modong manigaw ng customer. Iseminar nyo ulit yang mga driver nyo sa maynila. Mga walang respeto!..

Chona G
Product or Service Quality
1.3 (1228 reviews)
1.4 (557 reviews)
Reviewer's quote

Dropped a package at a FedEx drop site. Tracking info showed it was delivered the same day it was picked up. Tracking info no longer provided accurate updates forcing me to make numerous calls and spend a lot of time on hold only to find out that it was getting shipped back to me for some reason, 5...

Kristiana

The costumer service did not even tried to process my parcel and keep on passing the job from one to another. The sender even came personally twice to the the origin branch but just gave her a number to call then the number is in a very far different branch where the parcel should be sent. They did...

PissedConsumer1720464
Tracking Tool
1.8 (1164 reviews)
1.8 (524 reviews)
Reviewer's quote

We checked the tracking of the package and found it wasnt coming until the next day. I in turn called fedex and was told it should still be delived this original day so we spent the evening waiting, still no package. If they can call to inform people to remain home to sign, why cant they call to...

mickeygcline

Hello po, It's been 3 or 4 weeks hindi pa rin naideDeliver yung item na I ordered from Shopee and what is more worst is according sa Tracking no. ang status is delivered na which is not true wala pa rin yung item. This happened in LBC Kalibo Warehouse nandun pa rin yung item at hindi nila...

Dwight L

Fedex and LBC Express Pros and Cons

Pros
  • Nada
  • No good
  • Zilch
  • Very irritating
  • Outlets are everywere
  • Rate of delivery
Cons
  • Very poor customer service
  • Delivery service
  • Customer service
  • Delayed delivery
  • Poor service
  • Poor customer service

Fedex and LBC Express Most Positive Reviews

Top rated reviews
5

I don't understand why Fedex receive a package in Texas haul it to Troutdale, Oregon 40 miles from my home in...

5

Shipments from LBC in the states to Philippines are being delayed for complete inspection in port of LA. Why? Someone...

Fedex and LBC Express Most Critical Reviews

Lowest rated reviews
1

I ordered an item off of amazon.com and the shipper chose fed ex to ship it to me. It was supposed to be delivered...

1

I was just calling to check the status of my box that was sent to me by my mother. I was assisted by several...

Fedex and LBC Express Latest Reviews

Recent published reviews
1.2

The shipper (Straight Talk Wireless) required that Fedex collect a signature for a sim card even though on my Fedex acco...

Read all 5074 reviews

Hello po good morning ask ko lang po kong dko po ma maclaim ung pera ko sa lazada winidraw ko po kc sa lbc kaso sa...

Read all 2125 reviews

Fedex and LBC Express Products and Services

Most reviewed product and services
  • Fedex Delivery Service (2084 reviews)
  • Fedex Vehicle Driver (186 reviews)
  • Fedex Customer Care (162 reviews)
  • Lbc Express Delivery Service (745 reviews)
  • Lbc Express Customer Care (162 reviews)
  • Lbc Express Door-to-door Delivery Service (99 reviews)