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FedEx

Transportation and Logistics
  • 23 ISSUES RESOLVED
  • 4266 TOTAL REVIEWS
  • $2.2M CLAIMED LOSSES
  • $2K AVERAGE LOSS
1.4
Customer service
Website
Turnaround Time
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Nada 10
  • No good 9
  • Zilch 5
  • Shipping 5
  • Office personnel 4

Customers don't like

  • Very poor customer service52
  • Delivery service29
  • Customer service29
  • Service16
  • Slow delivery8
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LBC Express

Transportation and Logistics
  • 18 ISSUES RESOLVED
  • 1633 TOTAL REVIEWS
  • $1.4M CLAIMED LOSSES
  • $8.1K AVERAGE LOSS
1.5
Customer service
Website
Turnaround Time
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Very irritating 13
  • Outlets are everywere 9
  • Online tracking 4
  • Customer service 4
  • Still loyal to lbc 3

Customers don't like

  • Delayed delivery25
  • Poor service18
  • Poor customer service15
  • Lack of communication15
  • Delivery13
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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