PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Fedex and LBC Express as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Fedex
LBC Express

Fedex and LBC Express Overview

Total reviews
5176
2198
Company responses
0
0
Issues resolved
29
21

Fedex was first mentioned on PissedConsumer on Mar 26, 2007 and since then this brand received 5176 reviews. It is 2978 reviews more than LBC Express received since Jun 8, 2010. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Fedex customer support team and LBC Express customer service.

Fedex and LBC Express Consumer Ratings

Rank
155 out of 1509 in Transportation and Logistics category
139 out of 1509 in Transportation and Logistics category
Customer service
124 in category
111 in category
Product or Service Quality
112 in category
102 in category
Tracking Tool
69 in category
67 in category

According to consumer ratings and reviews, LBC Express ranks 16 points higher in the Transportation and Logistics category than Fedex. People gave Fedex 1.2 stars for Customer service criterion in Transportation and Logistics category and it is 264 points higher than the worst rated brand in this category. At the same time, LBC Express was rated 1.3 stars for Customer service criterion in this category and it is 277 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that LBC Express has a higher rating than Fedex. Regarding Tracking Tool criterion, consumers gave Fedex 1.8 stars and it is 82% greater than other in category. LBC Express however was rated 1.8 stars and it is 83% greater than other in category.

Fedex and LBC Express Rating Details

Customer service
1.2 (1595 reviews)
1.3 (707 reviews)
Reviewer's quote

When contacting Fedx customer service they are unfriendly and have various excuses the latest being it is over 7 days since delivered and therefore they cannot do anything about it. I have to contact the vendor for them to file a complaint. When asked Fedx to contact driver and have the package...

Emmarose

Here's the tracking number 1732-4680-7840 Nka ilang twag n po aq s customer service hotline nyu at nag follow up about this matter and until now wla p rin pong action about s concern q. Bkit gnon po ung system nyu nilagay q nga po complete address ng pick up branch q tpos s iba nila pinadla....

Adabelle
Product or Service Quality
1.3 (1287 reviews)
1.4 (571 reviews)
Reviewer's quote

...I hate these delivery service..

Tina D

Mariveles team said their system have received my product but there is no physical product actually received. Missing..

Lashaun
Tracking Tool
1.8 (1215 reviews)
1.8 (539 reviews)
Reviewer's quote

...Late afternoon I check tracking, now it says Tuesday! I call and he says the driver forgot to load it on the truck! This is perishable, going to be almost a week. late and garbage..

Wendy H

...trace the address, so they return it back, I went to the branch where I sent the parcel to retrieve it, the lousy staff said they dont have it yet but the tracking says different. So I told them it is there already, and they are just lazy to look for it. In the end they found it and I am asking for...

PissedConsumer1762232

Fedex and LBC Express Pros and Cons

Pros
  • Nada
  • No good
  • No pros
  • Very irritating
  • Outlets are everywere
  • Customer service
Cons
  • Very poor customer service
  • Delivery service
  • Customer service
  • Delayed delivery
  • Poor service
  • Poor customer service

Fedex and LBC Express Most Positive Reviews

Top rated reviews
5

I don't understand why Fedex receive a package in Texas haul it to Troutdale, Oregon 40 miles from my home in...

5

Shipments from LBC in the states to Philippines are being delayed for complete inspection in port of LA. Why? Someone...

Fedex and LBC Express Most Critical Reviews

Lowest rated reviews
1

I ordered an item off of amazon.com and the shipper chose fed ex to ship it to me. It was supposed to be delivered...

1

I was just calling to check the status of my box that was sent to me by my mother. I was assisted by several...

Fedex and LBC Express Latest Reviews

Recent published reviews
1

team fedex,
Yesterday your senior executive Bhavya mishra had called up me regarding my persol tracking no.777373042798.
S...

Read all 5176 reviews
1

Nagpadeliver kami last Jan. 11, 2020. Nag arrive siya sa batangas Jan. 14. Isang beses palang nila nadeliver then di na...

Read all 2198 reviews

Fedex and LBC Express Products and Services

Most reviewed product and services
  • Fedex Delivery Service (2120 reviews)
  • Fedex Vehicle Driver (191 reviews)
  • Fedex Customer Care (164 reviews)
  • Lbc Express Delivery Service (760 reviews)
  • Lbc Express Customer Care (166 reviews)
  • Lbc Express Door-to-door Delivery Service (104 reviews)