PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Fedex and LBC Express as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Fedex
LBC Express

Fedex and LBC Express Overview

Total reviews 5744 3020
Company responses 0 0
Issues resolved 36 24

Fedex and LBC Express Consumer Ratings

Rank
176 out of 1092 in Transportation and Logistics category
161 out of 1092 in Transportation and Logistics category
Customer service
143 in category
126 in category
Product or Service Quality
134 in category
119 in category
Tracking Tool
82 in category
78 in category
Website
161 in category
154 in category

Fedex and LBC Express Rating Details

Customer service
1.2 (1932 reviews)
1.3 (976 reviews)
Reviewer's quote

...When I contacted customer service I was basically told to live with it..

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...Customer service is not good..

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Product or Service Quality
1.3 (1582 reviews)
1.4 (803 reviews)
Reviewer's quote

...Fedex has a *** service. They don't allow any of my packages to be held for pickup either..

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...And they expect me to pay for a bad service and inconvenience that cost me 2 working days trying to be considerate for the couriers? It happened to me twice and at first I tried to understand but now that I lost 2 working days worth of salary for nothing is unacceptable..

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Tracking Tool
1.7 (1484 reviews)
1.8 (751 reviews)
Reviewer's quote

FedEx was supposed to deliver my package on Monday, but the tracking website said that it was delivered on Saturday morning. The website stated that someone signed for it, but it wasn't me. I don't know the person who signed for the package, and I don't know where my package is, or if I will ever...

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pls follow up and hasten my delivery its very important 173350****42 tracking no. its only local, from surallah south cotabato to alabel sarangani...

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Website
1.6 (1431 reviews)
1.6 (764 reviews)
Reviewer's quote

...When I FINALLY got a chance to speak with an actual person, they told me I could file for a refund on the Fed Ex website. The first time I tried, the website did not work, so I had to file again. Bad, bad customer service as well as delivery service..

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...LBC website is also misleading offering a variety of box sizes and is not available. I just cant helped expressing my disappointment on the kind of services they are providing..

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Fedex and LBC Express Pros and Cons

Pros
  • Nada
  • No good
  • No pros
  • Very irritating
  • I need my parcel to be delivered now please
  • Hassle and unprofessional
Cons
  • Very poor customer service
  • Customer service
  • Delivery service
  • Delayed delivery
  • Poor service
  • Poor customer service

Fedex and LBC Express Most Positive Reviews

Top rated reviews
5

I don't understand why Fedex receive a package in Texas haul it to Troutdale, Oregon 40 miles from my home in...

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5

Shipments from LBC in the states to Philippines are being delayed for complete inspection in port of LA. Why? Someone...

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5

Never, ever, will I ever use Fedex Philippines! Or anyone of you out there. Their fees are enormous. The item that I b...

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5

May padala po sakin na isang cp I phone5 dto sa LBC pinabili q sa pamangkin ko,hinulog nuong Dec 12,2014,until now...

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Fedex and LBC Express Most Critical Reviews

Lowest rated reviews
1

I ordered an item off of amazon.com and the shipper chose fed ex to ship it to me. It was supposed to be delivered...

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1

I was just calling to check the status of my box that was sent to me by my mother. I was assisted by several...

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1

Fedex Useless Post (Smartpost)
I placed and order that was not supposed to go to Fedex but the disaster happened. The s...

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1

I'll tell you my experience with LBC soon but for now I'll just post the email of the Vice President – Europe. This said...

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Fedex and LBC Express Latest Reviews

Recent published reviews
1

I spent $44.06 for 2-day delivery for a 3lb package to arrive the day before Thanksgiving. When I FINALLY got a chance...

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1

ive been tracking my parcel since it was sunday nov 22,2020 which was sent from davao to be cebu..until today friday...

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2.9

Pkg was thrown on ground in the rain and nowhere near my front door, just lying along the driveway and carton was all...

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No votes

I paid for delivery but they put pick up

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Fedex and LBC Express Products and Services

Most reviewed product and services
  • Fedex Delivery Service (2222 reviews)
  • Fedex Vehicle Driver (208 reviews)
  • Fedex Ground Delivery Service (177 reviews)
  • Lbc Express Delivery Service (884 reviews)
  • Lbc Express Door-to-door Delivery Service (175 reviews)
  • Lbc Express Pick Up Service (78 reviews)