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Fedex

Transportation and Logistics
  • 23 ISSUES RESOLVED
  • 4180 TOTAL REVIEWS
  • $2.2M CLAIMED LOSSES
  • $2K AVERAGE LOSS
1.4
Customer service
Website
Turnaround Time
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Nada 10
  • No good 8
  • Zilch 5
  • Shipping 5
  • Office personnel 4

Customers don't like

  • Very poor customer service52
  • Delivery service28
  • Customer service27
  • Service16
  • Slow delivery8
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Lazada Philippines

Auctions and Marketplaces
  • 78 ISSUES RESOLVED
  • 2547 TOTAL REVIEWS
  • $1.5M CLAIMED LOSSES
  • $3.5K AVERAGE LOSS
2.0
Customer service
Website
Turnaround Time
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Cash on delivery 26
  • Fast delivery 16
  • Wide array of products 15
  • Website 14
  • Discounts 10

Customers don't like

  • Poor customer service108
  • Give false information18
  • Service16
  • Slow when solving complaints11
  • Inconsistent delivery11
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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