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FedEx

Shipping
  • 21 ISSUES RESOLVED
  • 3848 TOTAL REVIEWS
  • $2.2M CLAIMED LOSSES
  • $2.1K AVERAGE LOSS
1.4
Customer service
Website
Turnaround Time
Diversity of Products or Services
Billing Practices
  • No good 8
  • Nada 6
  • Zilch 5
  • Shipping 5
  • Office personnel 4

Customers don't like

  • Very poor customer service52
  • Delivery service27
  • Service16
  • Slow delivery8
  • Late delivery7
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Lasership

Shipping
  • 5 ISSUES RESOLVED
  • 790 TOTAL REVIEWS
  • $40.2K CLAIMED LOSSES
  • $247 AVERAGE LOSS
1.2
Customer service
Website
Turnaround Time
Diversity of Products or Services
Billing Practices
  • Never again 7
  • Frustrating 6
  • Frustrated 5
  • Very dissatisfied 4
  • Nice customer service people when i repeatedly complain 4

Customers don't like

  • No delivery14
  • Poor delivery service10
  • Customer service9
  • Lost package7
  • Inaccurate communication7
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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