PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Fathead and Webhats as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Fathead
Webhats

Fathead and Webhats Overview

Total reviews 75 34
Company responses 29 0
Issues resolved 0 0

Fathead and Webhats Consumer Ratings

Rank
291 out of 1545 in Furniture and Decor category
12 out of 126 in Party Supplies category
Customer service
310 in category
9 in category
Exchange, Refund and Cancellation Policy
297 in category
10 in category
Delivery Service
277 in category
5 in category
Product or Service Quality
302 in category
9 in category

Fathead and Webhats Rating Details

Customer service
1.1 (49 reviews)
1.3 (10 reviews)
Reviewer's quote

...placing an order for close to $400 of vinyl wall decals, I've received six e-mails notifying me that my order has been delayed, and that I should contact Customer Service "as soon as possible. " I've attempted to do just that several times, but each time was given NO option to actually speak to anyone. A...

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...I can't get customer service to answer me. ..

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Exchange, Refund and Cancellation Policy
1 (41 reviews)
1 (6 reviews)
Reviewer's quote

...I asked for the order to be over-nighted as my event was that weekend or be issued a full refund. I did not receive a response until August 17th where they then told me they were sending me a replacement order. At this time, my event had already passed...

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The company has not provided a refund, but on their site it says my order was cancelled. I should have checked the reviews before placing the order, as it seems many people have had a similar experience. Your business is the worst and you should feel horrible for the lack of customer service! It...

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Delivery Service
1.9 (36 reviews)
2.3 (8 reviews)
Reviewer's quote

...Finally received another email from customer service this morning but stated theyd decided to discount a future order instead of refunding my money for the incorrect items. So, I wasted nearly $160 on useless items. This company is a rip-off! Buyer beware!!..

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I contacted customer service about this and they replied with a link directing me to their return policy page of their website which stated that all sales are final. I replied back asking if there would be an exception because their site misinformed me about the size of the hats, which at this...

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Product or Service Quality
1.4 (35 reviews)
1.9 (7 reviews)
Reviewer's quote

...My product was damaged. I will NEVER use fathead again..

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Ordered a toy sword for halloween of 2014 about October 07, NEVER received the product and emailed them with no response. We attempted to clear up the charges and get a refund through paypal but unfortunately were out of the window for disputes with charges and refunds. Well guess what arrived...

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Fathead and Webhats Pros and Cons

Pros
  • Were helpful at first
  • Nice products
  • Shipping
  • Items were in stock and pricing was wonderful
  • Fast shipping
Cons
  • Customer service response
  • Terrible - dismissive - unprofessional
  • Horrible customer service
  • Bad customer service
  • Refused to refund me
  • False descriptions on website

Fathead and Webhats Most Positive Reviews

Top rated reviews
3.8

I'd had 2 great experiences with FAthead. Then I made a new order replicating a previous order. It came out wrong and th...

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4.7

Although I was skeptical at first because there was no phone number I went ahead and ordered anyway because they were...

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3.7

So disappointed with the company Fathead, all over there site they claim their walls clings remove easily and WON'T...

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4

I placed an order for some hats from this site that claimed they were an adult size "one size fits most". When I...

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Fathead and Webhats Most Critical Reviews

Lowest rated reviews
1

We recently purchased a Pokemon Fathead set for my sons birthday. Within the first 30 minutes of putting them on the...

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1

I placed an order on Monday, 12/1, and paid expediting fee to receive in 1 - 2 business days. On Wednesday, 12/3, I...

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1

I ordered two items and paid for expedited shipping so they will be here before christmas. The items were purchased for...

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1

I ordered and paid, but NEVER RECEIVED MY ORDER! I have emailed twice with NO RESPONSE! Stay away from this company!!!

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Fathead and Webhats Latest Reviews

Recent published reviews
No votes

An order I attempted to place with you has been charged to my credit card. However, the order was never placed. I'm just...

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No votes

I was charge $11.53 and have no idea why. Pi have not ordered anything from your web site. Please refund my money to me...

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3.4

Hi
I placed my order on October 9, 2020. My order: WNBA Logo officially (1 giant decal plus 4 small decals).
The order#-23...

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No votes

Ordered something in October 16 2019 didn't think I would need to save the confirmation info cause it only was $7 that...

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Fathead and Webhats Products and Services

Most reviewed product and services
  • Fathead Decal (8 reviews)
  • Fathead Shipping Service (7 reviews)
  • Fathead Cam Newton Decal (1 review)
  • Webhats Shipping Service (6 reviews)