PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Gearbest and FastTech as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Gearbest
FastTech

Gearbest and FastTech Overview

Total reviews
3491
37
Company responses
0
0
Issues resolved
58
0

Gearbest was first mentioned on PissedConsumer on Mar 4, 2015 and since then this brand received 3491 reviews. It is 3454 reviews more than FastTech received since Feb 19, 2015.

Gearbest and FastTech Consumer Ratings

Rank
37 out of 1143 in Gadgets and Accessories category
622 out of 4213 in E-commerce category
Customer service
27 in category
414 in category
Website
36 in category
521 in category
Exchange, Refund and Cancellation Policy
22 in category
384 in category

Gearbest and FastTech Rating Details

Customer service
3.1 (2449 reviews)
1.1 (22 reviews)
Reviewer's quote

...No live customer service Unreliable Lack of proper communication And any more problems with this company..

Henry S

...Pathetic customer service from Fasttech. You can neither leave any negative comment on the website as they accept only positive comments or bad comments only on the seller but not on Fasttech. They took the payment...

Pooja
Website
3.6 (2314 reviews)
1.8 (22 reviews)
Reviewer's quote

Place order pay by PayPal Invoice Id: P191012009918003721FWO TRANSACTION ID: 31K59973YE5428110 I haven't recive any shipping information and when I go to your website it shows that I didn't place any orders, I would like to know what happens..

Luisangel

STAY AWAY FROM THIS WEBSITE!!!!!! THE COMPANY IS GARBAGE!! THE CUSTOMER SERVICE IS A JOKE!! THE WEBSITE WILL NOT SHIP YOUR ORDER ON TIME AT ALL!! THE WEBSITE WILL CLAIM THEY HAVE THE PRODUCT IN STOCK BUT THE SECOND YOU PAY FOR THE ITEM THE COMPANY SOMEHOW TELLS YOU THERE IS A DELAY AND MAKES YOU...

Calise
Exchange, Refund and Cancellation Policy
3.2 (2297 reviews)
1 (22 reviews)
Reviewer's quote

...I told them I was contacting the attorney general they offered me extra Gearbest points and my refund..

Damain

Tracking is stating my order was returned to sender??? I AM NOT HAPPY & WANT MY REFUND OF $40 BACK RIGHT NOW TO THE CARD I USED TO PAY WITH, STOP PLAYING GAMES WITH ME, JENNIFER BINISH..

Myrissa

Gearbest and FastTech Pros and Cons

Pros
  • Prices
  • Price
  • Customer service
  • Price
  • Product was at reasonable price
  • Prices
Cons
  • Horrible customer service
  • Customer service
  • Slow shipping
  • Delivery
  • Customer service
  • Lack of delivery

Gearbest and FastTech Most Positive Reviews

Top rated reviews
5

My first experience with this store. I bought mainly on Ali. I was looking for a permanent place to buy original...

3.3

Fasttech don't care about Customer anymore, they keep your order on hold and they don't contact you to let you know the...

Gearbest and FastTech Most Critical Reviews

Lowest rated reviews
1

Saw a review on a drone that i liked that was tied to GEARBEST looked on there site and found one that looks like a...

1

"They have breached their agreement. For months I get continuous apologies to extend the solution in time. In an order,...

Gearbest and FastTech Latest Reviews

Recent published reviews
4.2

gearbest.com customer care number6289223069gearbest.com customer care number6289223069

Read all 3491 reviews
1

Went right to voicemail..never called me back. They took my money and never sent my product!!

Read all 37 reviews

Gearbest and FastTech Products and Services

Most reviewed product and services
  • Gearbest Shipping Service (798 reviews)
  • Gearbest Customer Care (482 reviews)
  • Gearbest Website (157 reviews)
  • Fasttech Shipping Service (10 reviews)