PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about FastTech and Gearbest as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

FastTech
Gearbest

FastTech and Gearbest Overview

Total reviews 38 3587
Company responses 0 0
Issues resolved 0 59

FastTech and Gearbest Consumer Ratings

Rank
698 out of 3119 in E-commerce category
40 out of 821 in Gadgets and Accessories category
Website
552 in category
39 in category
Customer service
468 in category
28 in category
Exchange, Refund and Cancellation Policy
427 in category
24 in category
Product or Service Quality
386 in category
30 in category

FastTech and Gearbest Rating Details

Website
1.8 (22 reviews)
3.6 (2351 reviews)
Reviewer's quote

...You can neither leave any negative comment on the website as they accept only positive comments or bad comments only on the seller but not on Fasttech. They took the payment. Now they don't care..

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GOING TO HAVE 1000"S OF PISSED OFF CUSTOMERS FLOOD YOUR THIEVING WEBSITE - START A CAMPAIGN NOW - SEND MULTIPLE EMAILS AND CRASH THEIR THIEVING SITE!!! Gearbest is a GIANT RIP OFF !!! PLEASE DON'T BUY FROM THIS COMPANY !!! GEARBEST Ripoff Reports, Complaints, Reviews, Scams, Lawsuits and Frauds...

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Customer service
1.1 (22 reviews)
3.1 (2485 reviews)
Reviewer's quote

STAY AWAY FROM THIS WEBSITE!!!!!! THE COMPANY IS GARBAGE!! THE CUSTOMER SERVICE IS A JOKE!! THE WEBSITE WILL NOT SHIP YOUR ORDER ON TIME AT ALL!! THE WEBSITE WILL CLAIM THEY HAVE THE PRODUCT IN STOCK BUT THE SECOND YOU PAY FOR THE ITEM THE COMPANY SOMEHOW TELLS YOU THERE IS A DELAY AND MAKES YOU...

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...Here it is now going into June I can't get a hold of anybody customer service, no one's answering my emails, and when I try to put a ticket in on the website it doesn't work. The chat feature just tells me to track it..

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Exchange, Refund and Cancellation Policy
1 (22 reviews)
3.2 (2327 reviews)
Reviewer's quote

Tracking is stating my order was returned to sender??? I AM NOT HAPPY & WANT MY REFUND OF $40 BACK RIGHT NOW TO THE CARD I USED TO PAY WITH, STOP PLAYING GAMES WITH ME, JENNIFER BINISH..

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...Want to refund and customer service said to wait. I hate them!!!!!..

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Product or Service Quality
1.6 (19 reviews)
3.4 (2211 reviews)
Reviewer's quote

...com but every time 2-3 days after the payment they overcome saying product discontinued so have to change...

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...They are scam haven't received my product or refund..

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FastTech and Gearbest Pros and Cons

Pros
  • Price
  • Product was at reasonable price
  • Prices and free delivery
  • Prices
  • Price
  • Customer service
Cons
  • Delivery
  • Customer service
  • Shipping
  • Horrible customer service
  • Customer care
  • Being cheated

FastTech and Gearbest Most Positive Reviews

Top rated reviews
3.2

Fasttech don't care about Customer anymore, they keep your order on hold and they don't contact you to let you know the...

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5

My first experience with this store. I bought mainly on Ali. I was looking for a permanent place to buy original...

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No votes
5

Soy de mexico y comprar por internet en el extranjero siempre ah sido un volado, para mi suerte lo heche a gearbest y qu...

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FastTech and Gearbest Most Critical Reviews

Lowest rated reviews
1

"They have breached their agreement. For months I get continuous apologies to extend the solution in time. In an order,...

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1

Saw a review on a drone that i liked that was tied to GEARBEST looked on there site and found one that looks like a...

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1

I ordered coils and it's been over 3 weeks and still no delivery I had to go buy some were else very in happy would...

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1

0 percent trust from http://www.scamadviser.com/check-website/gearbest.com

Worst experience using online ordering. Afte...

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FastTech and Gearbest Latest Reviews

Recent published reviews
No votes

I ordered a item on March 23, order #LY042725589CN. The number given on the site won’t let me call or track my order....

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No votes

20041100962214288980 this is the tracking number of my order. I would like yo know when exactly i cant receive my order?

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No votes

Went right to voicemail..never called me back. They took my money and never sent my product!!

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1.5

after purchasing a 360 S5 robot vac from them 9 months ago, It stopped going back to base to recharge. It just stopped...

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FastTech and Gearbest Products and Services

Most reviewed product and services
  • Fasttech Shipping Service (10 reviews)
  • Gearbest Shipping Service (815 reviews)
  • Gearbest Customer Care (485 reviews)
  • Gearbest Website (157 reviews)