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FastTech
Gearbest

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

FastTech

FastTech

1.5
  • 0 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 37 TOTAL REVIEWS
Rank
611 out of 4541
in E-commerce category
Rating Details
Customer service
Website
Exchange, Refund and Cancellation Policy
Product or Service Quality
Statistics of Customer Service Calls
  • TOTAL CALLS
    33
  • SUCCESSFUL
    9%
  • AVG CALL DURATION
    00:51
  • ISSUES RESOLVED
    0%
Top Products and Services
1.9
9 reviews
Gearbest

Gearbest

3.3
  • 58 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 3462 TOTAL REVIEWS
Rank
32 out of 1182
in Gadgets and Accessories category
Rating Details
Customer service
Website
Exchange, Refund and Cancellation Policy
Product or Service Quality
Statistics of Customer Service Calls
  • TOTAL CALLS
    3374
  • SUCCESSFUL
    45%
  • AVG CALL DURATION
    00:56
  • ISSUES RESOLVED
    11%
Top Products and Services
2.8
799 reviews
4
483 reviews
4.6
163 reviews

How would you compare FastTech vs Gearbest?

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Anonymous
#1508731

Ordered twice from Gearbest, did not have any issues.Ordered only once from Fasttech. Did not receive the package as the shipment is not traceable.

Worst part is customer service, it is pathetic. They just ask us to trace the package when they don't have proper tracking number.

Anonymous
#1186756

I ordered a few things from each [FT&GB], the FT stuff is already here and two weeks later, still waiting for GB. A day or two was difference in "order been shipped" notification.

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