PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about FastTech and Gearbest as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

FastTech
Gearbest

FastTech and Gearbest Overview

Total reviews
37
3479
Company responses
0
0
Issues resolved
0
58

Gearbest was first mentioned on PissedConsumer on Mar 4, 2015 and since then this brand received 3479 reviews. It is 3442 reviews more than FastTech received since Feb 19, 2015.

FastTech and Gearbest Consumer Ratings

Rank
612 out of 4570 in E-commerce category
33 out of 1198 in Gadgets and Accessories category
Customer service
407 in category
26 in category
Website
513 in category
36 in category
Exchange, Refund and Cancellation Policy
369 in category
21 in category

FastTech and Gearbest Rating Details

Customer service
1.1 (22 reviews)
3.1 (2446 reviews)
Reviewer's quote

...PayPal is taking a decission since ten days, obviously they make good money with this company and they are more worth to PayPal than me, just a simple customer. I jst can warn you, stay away from FASTTECH, the prices are too good to be true and customer care just something which doesn;t exist..

Francisco P

...No live customer service Unreliable Lack of proper communication And any more problems with this company..

Henry S
Website
1.8 (22 reviews)
3.6 (2313 reviews)
Reviewer's quote

...You can neither leave any negative comment on the website as they accept only positive comments or bad comments only on the seller but not on Fasttech. They took the payment. Now they don't care..

Pooja

Place order pay by PayPal Invoice Id: P191012009918003721FWO TRANSACTION ID: 31K59973YE5428110 I haven't recive any shipping information and when I go to your website it shows that I didn't place any orders, I would like to know what happens..

Luisangel
Exchange, Refund and Cancellation Policy
1 (22 reviews)
3.2 (2292 reviews)
Reviewer's quote

...Emailed complaint and they make me wait 60 more days before they will even consider s refund. Put in the china post track # and it shows nothing. Did a search on the company and the same problem was listed with so many people you couldn't count...

PissedConsumer1154980

...So i went to them and they were able to send me the refund right away. Gearbest was too incompetent to help me at all..

PissedConsumer1652810

FastTech and Gearbest Pros and Cons

Pros
  • Price
  • Product was at reasonable price
  • Prices and free delivery
  • Prices
  • Price
  • Customer service
Cons
  • Delivery
  • Customer service
  • Shipping
  • Horrible customer service
  • Customer service
  • Slow shipping

FastTech and Gearbest Most Positive Reviews

Top rated reviews
3.3

Fasttech don't care about Customer anymore, they keep your order on hold and they don't contact you to let you know the...

5

My first experience with this store. I bought mainly on Ali. I was looking for a permanent place to buy original...

FastTech and Gearbest Most Critical Reviews

Lowest rated reviews
1

"They have breached their agreement. For months I get continuous apologies to extend the solution in time. In an order,...

1

Saw a review on a drone that i liked that was tied to GEARBEST looked on there site and found one that looks like a...

FastTech and Gearbest Latest Reviews

Recent published reviews
1

Went right to voicemail..never called me back. They took my money and never sent my product!!

Read all 37 reviews

ordered from them and they provided fake tracking number. After many calls and email they finally provided the correct...

Read all 3479 reviews

FastTech and Gearbest Products and Services

Most reviewed product and services
  • Fasttech Shipping Service (9 reviews)
  • Gearbest Shipping Service (792 reviews)
  • Gearbest Customer Care (479 reviews)
  • Gearbest Website (157 reviews)