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FastTech

1.5
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  • 0 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 37 TOTAL REVIEWS
Rank
600 out of 4482
in E-commerce category
Rating Details
Customer service
Website
Exchange, Refund and Cancellation Policy
Statistics of Customer Service Calls
  • TOTAL CALLS
    31
  • SUCCESSFUL
    10%
  • AVG CALL DURATION
    00:51
  • ISSUES RESOLVED
    0%
Top Products and Services
1.9
9 reviews

Gearbest

3.3
?

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  • 57 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 3418 TOTAL REVIEWS
Rank
33 out of 1156
in Gadgets and Accessories category
Rating Details
Customer service
Website
Exchange, Refund and Cancellation Policy
Statistics of Customer Service Calls
  • TOTAL CALLS
    3178
  • SUCCESSFUL
    48%
  • AVG CALL DURATION
    00:56
  • ISSUES RESOLVED
    11%
Top Products and Services
2.8
778 reviews
4
474 reviews
4.6
162 reviews

How would you compare FastTech vs Gearbest?

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Anonymous
#1508731

Ordered twice from Gearbest, did not have any issues.Ordered only once from Fasttech. Did not receive the package as the shipment is not traceable.

Worst part is customer service, it is pathetic. They just ask us to trace the package when they don't have proper tracking number.

Anonymous
Napier, Hawke's Bay, New Zealand #1186756

I ordered a few things from each [FT&GB], the FT stuff is already here and two weeks later, still waiting for GB. A day or two was difference in "order been shipped" notification.

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