PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about RushCard and Faster Money as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

RushCard
Faster Money

RushCard and Faster Money Overview

Total reviews 4463 29
Company responses 0 0
Issues resolved 10 0

RushCard and Faster Money Consumer Ratings

Rank
38 out of 204 in Cards category
95 out of 204 in Cards category
Product or Service Quality
30 in category
54 in category
Customer service
39 in category
84 in category
Website
35 in category
63 in category
Interest Rate
27 in category
51 in category

RushCard and Faster Money Rating Details

Product or Service Quality
1.5 (1596 reviews)
1.1 (13 reviews)
Reviewer's quote

...Very poor customer service as well! And why can't I speak to a damn supervisor about what's going on?! UNACCEPTABLE!!..

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Places you on hold forever customer service is horrible can't get a straight answer different every time..

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Customer service
1.3 (1566 reviews)
1 (13 reviews)
Reviewer's quote

I wish that they had a location to I can go to for this or a phone number because customer service never knows anything. All they keep telling me is go to their website. I will be looking into how to take these people to court because now I feel like I'm being withheld something that is rightfully...

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Their customer service is fuqn horrible! I've been goin through a world of trouble starting with trying to my account balance ( they claimed the wrong birthday was put and wouldn't give me any information until I sent my DL &;;;;;;;;;;;;;Social!) Then on 02/26/2019 I asked for a new card to be...

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Website
1.6 (1558 reviews)
1.1 (13 reviews)
Reviewer's quote

Why do you have a customer service number? Your agents refer us to the website, which isn't very helpful either. I have been with Rushcard since 2013 and my time with you guys are coming to an end. Thank you for nothing, yours truly once loyal consumer..

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IRS says they deposited my money on August 19,2020 and nearly 2 weeks later still no money on my card. I talked to reps but no direct answer. The money should be there but nothing. This is the worst bank or card anymore can get!!!!Ps.....if I can give a negative star I would.

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Interest Rate
1.6 (1431 reviews)
1.2 (13 reviews)
Reviewer's quote

The company keeps stating "they're waiting on their system to update and there is nothing that can be done at this time, corporate is aware of the issue". In the meantime they are charging people $30 to have their own funds sent to them via money gram. This is very poor customer service at a very...

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Ive been trying to call for days and cant reach any customer service reps

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RushCard and Faster Money Pros and Cons

Pros
  • Early deposit
  • Direct deposit
  • Getting money early
  • Paid 1 day early instead of 2
Cons
  • Customer service
  • Bad very bad customer service
  • I do not have access to my funds following their maintenance
  • Sorry
  • Liar
  • Will not offer soltion

RushCard and Faster Money Most Positive Reviews

Top rated reviews
5

I recieved a email and text from rushcars on friday about the systems being down. they did inform me about these...

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No votes
5

What happened to the online site also no answer due to high volume of calls. I pray this gets resolved money is tied up...

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No votes

RushCard and Faster Money Most Critical Reviews

Lowest rated reviews
1

The worst prepaid card company I ever had. They blocked my account after I buy a load from money gram, after they took...

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1

Faster Money from Meta Bank bas been telling me since February 23rd of 2017 that they have my card in yhe mail with a...

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1

My Wife was in a really bad car accident and the money from the person who hit her insurance company was deposited on a...

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1

So i did a follow up call with faster money a few minutes Ago to learn that again my card has not yet been shipped...

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RushCard and Faster Money Latest Reviews

Recent published reviews
No votes

Received an email that I have a pending direct deposit of $10,296 and I have yet to receive it. I also have my work...

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1

IRS says they deposited my money on August 19,2020 and nearly 2 weeks later still no money on my card. I talked to reps...

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3.2

My card hasnt been shipped yet and I paid 30 for it to be expedited

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1

won't resend me a card I call they keep me on hold or hang up on me saying they can not hear me. I need to close this...

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RushCard and Faster Money Products and Services

Most reviewed product and services
  • Rushcard Account (449 reviews)
  • Rushcard Prepaid Card (412 reviews)
  • Rushcard Customer Care (333 reviews)
  • Faster Money Customer Care (5 reviews)
  • Faster Money Shipping Service (2 reviews)