Fashionmia vs Rosegal: which one is better? @ Pissed Consumer

PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Fashionmia and Rosegal as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

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Fashionmia

3.6

Rosegal

2.1

Fashionmia

Rosegal

Fashionmia and Rosegal Overview

Total reviews

2796

2029

Company responses

1932

Issues resolved

Fashionmia was first mentioned on PissedConsumer on Mar 25, 2015 and since then this brand received 2796 reviews. It is 767 reviews more than Rosegal received since Nov 6, 2014. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Fashionmia customer support team and Rosegal customer service.

Fashionmia and Rosegal Consumer Ratings

Rank

81 out of 2304 in Footwear and Clothing category

274 out of 2304 in Footwear and Clothing category

Customer service

107 in category

176 in category

Exchange, Refund and Cancellation Policy

97 in category

166 in category

Website

125 in category

266 in category

According to consumer ratings and reviews, Fashionmia ranks 193 points higher in the Footwear and Clothing category than Rosegal. People gave Fashionmia 2.6 stars for Customer service criterion in Footwear and Clothing category and it is 855 points higher than the worst rated brand in this category. At the same time, Rosegal was rated 1.9 stars for Customer service criterion in this category and it is 786 points higher than the worst rated brand in this category. If we look at Exchange, Refund and Cancellation Policy criterion, than we see that Fashionmia has a higher rating than Rosegal. Regarding Website criterion, consumers gave Fashionmia 3.1 stars and it is 87% greater than other in category. Rosegal however was rated 2.5 stars and it is 72% greater than other in category.

Fashionmia and Rosegal Rating Details

Customer service

2.6 (1527 reviews)

1.9 (839 reviews)

Reviewer's quote

They have not acknowledged any of my emails to customer service and today received an email saying goods have been dispatched how fraustrating they haven’t answered any of my email queries saying I want a refund. They have taken my money and I have been left with goods I can’t wear. They are not a...

Maks

...Wrangled with the ABSOLUTE JOKE of a customer service department for WEEKS to get a return address to ship the items back (on my own dime!) with appropriate tracking. An agent of the company signed for the package on November 25, 2019, and I have yet to receive my refund! I implore you to BEWARE!..

Bethanee

Exchange, Refund and Cancellation Policy

2.5 (1464 reviews)

1.9 (736 reviews)

Reviewer's quote

...To get a refund I would have to send the clothes back to China. They did promise me a refund which I never got. I could not wear anything I bought...

Sibely M

...I want a refund for all those items lost in the mail..

PissedConsumer1763136

Website

3.1 (1459 reviews)

2.5 (841 reviews)

Reviewer's quote

It also appears that the website is no longer functioning at this time either! Fashion Mia products are crap and they are stealing from people! DO NOT ORDER ANYTHING FROM THEM!!! This was the message I received from them regarding the first dress that was not delivered. In a message dated 4/25/2019...

Lillian S

I bought 3 tops online, 2 of them didn't look like the color on the website pictures. The quality of the fabric and craftsmanship was very poor. The sleeves were so tight I couldn't get my arms in them...

Charlane

Fashionmia and Rosegal Pros and Cons

Pros

Customer service
Low prices
Clothes look

Affordable pricing
Website
Styles

Cons

Incorrect sizing chart
Very poor quality
Late delivery

Useless customer service
Quality was awful
Sizing

Fashionmia and Rosegal Most Positive Reviews

Top rated reviews

I have order a top for my girlfriend from fashionmia.com the service provided by them was totally up to mark. they...

I just received a order that cost me 50.00 USD. The size I odered was from the plus size and it was XXXL. However the...

Fashionmia and Rosegal Most Critical Reviews

Lowest rated reviews

I ordered from this company overseas and month later still have not received my order....scam

I ordered from the company Rosegal whose advertisement I saw on facebook. I ordered on the 10th of October. They took th...

Fashionmia and Rosegal Latest Reviews

Recent published reviews

HICE UNA COMPRA PERO HAY UN ERROR EN LA DIRECCION DE ENVIO POR EQUIVOCACION QUEDO : BOGOTA CAQUETA
Y LA CORRECTA ES : Ciu...

Read all 2796 reviews

4.6

I really like most of my order but I didn't know how to order on sizing. Some customers recommended going up two sizes...

Read all 2029 reviews

Fashionmia and Rosegal Products and Services

Most reviewed product and services

Fashionmia Dress (624 reviews)
Fashionmia Shipping Service (502 reviews)
Fashionmia Customer Care (391 reviews)

Rosegal Shipping Service (344 reviews)
Rosegal Clothing (171 reviews)
Rosegal Customer Care (137 reviews)

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