PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Fashionmia and Rosegal as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Fashionmia
Rosegal

Fashionmia and Rosegal Overview

Total reviews 2807 2151
Company responses 1926 0
Issues resolved 28 14

Fashionmia and Rosegal Consumer Ratings

Rank
85 out of 2110 in Footwear and Clothing category
353 out of 2110 in Footwear and Clothing category
Customer service
113 in category
200 in category
Exchange, Refund and Cancellation Policy
115 in category
210 in category
Website
149 in category
314 in category
Diversity of Products or Services
148 in category
361 in category

Fashionmia and Rosegal Rating Details

Customer service
2.6 (1531 reviews)
1.9 (878 reviews)
Reviewer's quote

...Customer service has not been helpful at all. Only a fraction of the total amount I paid has been refunded..

Read full review

I tried going through their customer service emails where it says they will "get back to you withing 24 hours" I sent 8 messages over the course of a week and received no response and the messages are sent through their website. Poor quality product, sized incorrectly way too small I normally am a...

Read full review
Exchange, Refund and Cancellation Policy
2.5 (1466 reviews)
1.9 (772 reviews)
Reviewer's quote

...service and today received an email saying goods have been dispatched how fraustrating they haven’t answered any of my email queries saying I want a refund. They have taken my money and I have been left with goods I can’t wear. They are not a good company do not order from...

Read full review

Can you send me a ticket through the mail to send the clothes back so I can get a refund back because I don't have a printer to copy the ticket..

Read full review
Website
3.1 (1460 reviews)
2.5 (878 reviews)
Reviewer's quote

It also appears that the website is no longer functioning at this time either! Fashion Mia products are crap and they are stealing from people! DO NOT ORDER ANYTHING FROM THEM!!! This was the message I received from them regarding the first dress that was not delivered. In a message dated 4/25/2019...

Read full review

...I do not have an order number because I received it as a gift, but that's what the website keeps asking for. I have no way of obtaining that information. I just want my money for it..

Read full review
Diversity of Products or Services
3 (1365 reviews)
2.5 (777 reviews)
Reviewer's quote

...They send products which is awful material and not what you see in the pictures. I returned the items and only got back a small amount back. Do not trust them...

Read full review

The store sells a large number of products such as blouses, jackets, coats, skirts, blazers, jumpsuits and leggings. The company also offers a broad selection of dresses like club dresses, bodycon dresses, lace dresses, print dresses and maxi dresses. Rosegal provides a large number of bonuses like...

Read full review

Fashionmia and Rosegal Pros and Cons

Pros
  • Customer service
  • Low prices
  • Clothes look
  • Affordable pricing
  • Website
  • Styles
Cons
  • Incorrect sizing chart
  • Very poor quality
  • Late delivery
  • Useless customer service
  • Quality was awful
  • Horrible customer service

Fashionmia and Rosegal Most Positive Reviews

Top rated reviews
5

I have order a top for my girlfriend from fashionmia.com the service provided by them was totally up to mark. they...

Read full review
5

I just received a order that cost me 50.00 USD. The size I odered was from the plus size and it was XXXL. However the...

Read full review
5

I really like this online store. It is neatly organized and it's very easy to find dresses, shoes, tops and whatever...

Read full review
5

Company charged me but never delivered. Customer service never replied to my inquiry of my order of over 6 weeks ago.

Read full review

Fashionmia and Rosegal Most Critical Reviews

Lowest rated reviews
1

I ordered from this company overseas and month later still have not received my order....scam

Read full review
1

I ordered from the company Rosegal whose advertisement I saw on facebook. I ordered on the 10th of October. They took th...

Read full review
1

I weigh 110 lbs and ordered two medium size coats and one sweatshirt. I could not even get my arm into the sleeve of...

Read full review
1

I ordered this item before Christmas and has been over two months now. I have been talking to support and they have not...

Read full review

Fashionmia and Rosegal Latest Reviews

Recent published reviews
No votes

I did not got my two pijamas

Read full review
1

i need my money its been 6-8 weeks keep getting the run aroundhedhno

Read full review
1

never recieved my item and couldn't track my items.

Read full review
No votes

HI there just woundering why l cant get on to my account l tryed to log on but it says access denied is there something...

Read full review

Fashionmia and Rosegal Products and Services

Most reviewed product and services
  • Fashionmia Dress (620 reviews)
  • Fashionmia Shipping Service (515 reviews)
  • Fashionmia Customer Care (405 reviews)
  • Rosegal Shipping Service (355 reviews)
  • Rosegal Clothing (171 reviews)
  • Rosegal Customer Care (139 reviews)