PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Fashionmia and Popjulia as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Fashionmia
Popjulia

Fashionmia and Popjulia Overview

Total reviews
2789
185
Company responses
1932
0
Issues resolved
28
1

Fashionmia was first mentioned on PissedConsumer on Mar 25, 2015 and since then this brand received 2789 reviews. It is 2604 reviews more than Popjulia received since Nov 1, 2017. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Fashionmia customer support team and Popjulia customer service.

Fashionmia and Popjulia Consumer Ratings

Rank
76 out of 2473 in Footwear and Clothing category
671 out of 2473 in Footwear and Clothing category
Customer service
106 in category
399 in category
Exchange, Refund and Cancellation Policy
94 in category
402 in category
Website
119 in category
527 in category

According to consumer ratings and reviews, Fashionmia ranks 595 points higher in the Footwear and Clothing category than Popjulia. People gave Fashionmia 2.6 stars for Customer service criterion in Footwear and Clothing category and it is 811 points higher than the worst rated brand in this category. At the same time, Popjulia was rated 1.2 stars for Customer service criterion in this category and it is 518 points higher than the worst rated brand in this category. If we look at Exchange, Refund and Cancellation Policy criterion, than we see that Fashionmia has a higher rating than Popjulia. Regarding Website criterion, consumers gave Fashionmia 3.1 stars and it is 87% greater than other in category. Popjulia however was rated 1.6 stars and it is 57% worse than other in category.

Fashionmia and Popjulia Rating Details

Customer service
2.6 (1525 reviews)
1.2 (94 reviews)
Reviewer's quote

I did buy 5 outfits. The order took more then 2 months to arrive.The sizes were completely off and all over the place. To get a refund I would have to send the clothes back to China. They did promise me a refund which I never got. I could not wear anything I bought. Waist of money. I should have...

Sibely M

...Email, customer service, customer support, help desk,no success. I wonder if it exist..

Marie J
Exchange, Refund and Cancellation Policy
2.5 (1461 reviews)
1 (88 reviews)
Reviewer's quote

Got items not shipped and after one year i have been given a voucher to use. So I did order a replacement items and still.waiting to get the voucher to be used to pay for the order which is still on hlod.Very bad service.

PissedConsumer1708083

...So seller resist they have not received my return shipping and refuse to refund my money. I total cost around $140 for NOTHING and countless time to deal with seller. Hope this story will avoid you to get bad situation like what I had..

Li Y
Website
3.1 (1457 reviews)
1.6 (83 reviews)
Reviewer's quote

It also appears that the website is no longer functioning at this time either! Fashion Mia products are crap and they are stealing from people! DO NOT ORDER ANYTHING FROM THEM!!! This was the message I received from them regarding the first dress that was not delivered. In a message dated 4/25/2019...

Lillian S

...THIS COMPANY IS A HUGE SCAM AND WHEN I CHECKED WEBSITES FOR TOPS THAT I THINK ARE CUTE I SUSPECT ARE THE SAME 'COMPANY' AS POPULIA BECAUSE THE LAYOUT OF THE WEBSITE IS SIMILAR IN STYLE AND COLORS. It's extremely frustrating because they have no address, no 800 phone number but on my bank statement it indicates that they have received my money and are located in the UK. FORGET ABOUT...

Barbara G

Fashionmia and Popjulia Pros and Cons

Pros
  • Customer service
  • Low prices
  • Clothes look
  • Products and styles
  • No positives for this company
  • Ease of ordering and delivery time
Cons
  • Incorrect sizing chart
  • Very poor quality
  • Late delivery
  • Low quality of the dresses
  • Service
  • Terrible experience

Fashionmia and Popjulia Most Positive Reviews

Top rated reviews
5

I have order a top for my girlfriend from fashionmia.com the service provided by them was totally up to mark. they...

5

After seeing all bad reviews I was afraid of getting ripped off but I bought a pair of sandles came before said...

Fashionmia and Popjulia Most Critical Reviews

Lowest rated reviews
1

I ordered from this company overseas and month later still have not received my order....scam

1

Do NOT buy from Popjulia. Their China name for returns is Runfa Xu. Their product images are great. What they ship you...

Fashionmia and Popjulia Latest Reviews

Recent published reviews

I would like a larger size I need a return address

Read all 2789 reviews

I have not received my boots yet.... Can you tell me where they are??? Its been taking out of my account... please let...

Read all 185 reviews

Fashionmia and Popjulia Products and Services

Most reviewed product and services
  • Fashionmia Dress (625 reviews)
  • Fashionmia Shipping Service (497 reviews)
  • Fashionmia Customer Care (391 reviews)
  • Popjulia Shipping Service (52 reviews)
  • Popjulia Customer Care (12 reviews)