PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Modlily and Fashionmia as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Modlily
Fashionmia

Modlily and Fashionmia Overview

Total reviews
3097
2789
Company responses
0
1932
Issues resolved
7
28

Modlily was first mentioned on PissedConsumer on Feb 27, 2015 and since then this brand received 3097 reviews. It is 308 reviews more than Fashionmia received since Mar 25, 2015. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Fashionmia customer support team than with Modlily customer service.

Modlily and Fashionmia Consumer Ratings

Rank
597 out of 2473 in Footwear and Clothing category
76 out of 2473 in Footwear and Clothing category
Customer service
427 in category
106 in category
Website
501 in category
119 in category
Exchange, Refund and Cancellation Policy
391 in category
94 in category

According to consumer ratings and reviews, Fashionmia ranks 521 points higher in the Footwear and Clothing category than Modlily. People gave Modlily 1.1 stars for Customer service criterion in Footwear and Clothing category and it is 489 points higher than the worst rated brand in this category. At the same time, Fashionmia was rated 2.6 stars for Customer service criterion in this category and it is 810 points higher than the worst rated brand in this category. If we look at Website criterion, than we see that Fashionmia has a higher rating than Modlily. Regarding Exchange, Refund and Cancellation Policy criterion, consumers gave Modlily 1.1 stars and it is 57% greater than other in category. Fashionmia however was rated 2.5 stars and it is 90% greater than other in category.

Modlily and Fashionmia Rating Details

Customer service
1.1 (1437 reviews)
2.6 (1525 reviews)
Reviewer's quote

...The mdse was returned to your company on or about 10/21/2019 This is ridiculous that your company doesn't have a customer service phone number I will never order from this company again..

Theresa B

I did buy 5 outfits. The order took more then 2 months to arrive.The sizes were completely off and all over the place. To get a refund I would have to send the clothes back to China. They did promise me a refund which I never got. I could not wear anything I bought. Waist of money. I should have...

Sibely M
Website
1.7 (1325 reviews)
3.1 (1457 reviews)
Reviewer's quote

...I like what I see on their website, but I would not recommend buying from a company that refused to assist customers after their purchase, Total lack of real customer service. Ticket (ID:T0175229668)..

Dianne E

It also appears that the website is no longer functioning at this time either! Fashion Mia products are crap and they are stealing from people! DO NOT ORDER ANYTHING FROM THEM!!! This was the message I received from them regarding the first dress that was not delivered. In a message dated 4/25/2019...

Lillian S
Exchange, Refund and Cancellation Policy
1.1 (1293 reviews)
2.5 (1461 reviews)
Reviewer's quote

asked for a exchange of size and NO HELP..

Ruth A

Got items not shipped and after one year i have been given a voucher to use. So I did order a replacement items and still.waiting to get the voucher to be used to pay for the order which is still on hlod.Very bad service.

PissedConsumer1708083

Modlily and Fashionmia Pros and Cons

Pros
  • That its cheap
  • Look of clothes on ad
  • Price
  • Customer service
  • Low prices
  • Clothes look
Cons
  • Customer service
  • Product quality
  • Have no way of contacting anyone for refund
  • Incorrect sizing chart
  • Very poor quality
  • Late delivery

Modlily and Fashionmia Most Positive Reviews

Top rated reviews
5

ordered items on 4/27 to be recieved on 5/1 or 5/4. Did not recieve items until 5/6. Upon arrival items were completely...

5

I have order a top for my girlfriend from fashionmia.com the service provided by them was totally up to mark. they...

Modlily and Fashionmia Most Critical Reviews

Lowest rated reviews
1

Have purchased clothes and paid extra for express delivery (2-3 days)! Two weeks later haven't heard a word, filled a...

1

I ordered from this company overseas and month later still have not received my order....scam

Modlily and Fashionmia Latest Reviews

Recent published reviews

I placed and order and my bank refused. To pay because they thought someone else was using my credit card. I informed...

Read all 3097 reviews

I would like a larger size I need a return address

Read all 2789 reviews

Modlily and Fashionmia Products and Services

Most reviewed product and services
  • Modlily Shipping Service (451 reviews)
  • Modlily Dress (432 reviews)
  • Modlily Swimsuit (340 reviews)
  • Fashionmia Dress (625 reviews)
  • Fashionmia Shipping Service (497 reviews)
  • Fashionmia Customer Care (391 reviews)