PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Fashionmia and Modlily as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Fashionmia
Modlily

Fashionmia and Modlily Overview

Total reviews
2796
3110
Company responses
1932
0
Issues resolved
28
7

Modlily was first mentioned on PissedConsumer on Feb 27, 2015 and since then this brand received 3110 reviews. It is 314 reviews more than Fashionmia received since Mar 25, 2015. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Fashionmia customer support team than with Modlily customer service.

Fashionmia and Modlily Consumer Ratings

Rank
81 out of 2297 in Footwear and Clothing category
616 out of 2297 in Footwear and Clothing category
Customer service
109 in category
438 in category
Exchange, Refund and Cancellation Policy
98 in category
406 in category
Website
126 in category
519 in category

According to consumer ratings and reviews, Fashionmia ranks 535 points higher in the Footwear and Clothing category than Modlily. People gave Fashionmia 2.6 stars for Customer service criterion in Footwear and Clothing category and it is 851 points higher than the worst rated brand in this category. At the same time, Modlily was rated 1.1 stars for Customer service criterion in this category and it is 522 points higher than the worst rated brand in this category. If we look at Exchange, Refund and Cancellation Policy criterion, than we see that Fashionmia has a higher rating than Modlily. Regarding Website criterion, consumers gave Fashionmia 3.1 stars and it is 87% greater than other in category. Modlily however was rated 1.7 stars and it is 54% worse than other in category.

Fashionmia and Modlily Rating Details

Customer service
2.6 (1527 reviews)
1.1 (1439 reviews)
Reviewer's quote

They have not acknowledged any of my emails to customer service and today received an email saying goods have been dispatched how fraustrating they haven’t answered any of my email queries saying I want a refund. They have taken my money and I have been left with goods I can’t wear. They are not a...

Maks

...The mdse was returned to your company on or about 10/21/2019 This is ridiculous that your company doesn't have a customer service phone number I will never order from this company again..

Theresa B
Exchange, Refund and Cancellation Policy
2.5 (1464 reviews)
1.1 (1296 reviews)
Reviewer's quote

...To get a refund I would have to send the clothes back to China. They did promise me a refund which I never got. I could not wear anything I bought...

Sibely M

...Also, read the fine line on their return policy. You seem to have to pay for it..

Stephone
Website
3.1 (1459 reviews)
1.7 (1326 reviews)
Reviewer's quote

It also appears that the website is no longer functioning at this time either! Fashion Mia products are crap and they are stealing from people! DO NOT ORDER ANYTHING FROM THEM!!! This was the message I received from them regarding the first dress that was not delivered. In a message dated 4/25/2019...

Lillian S

...I like what I see on their website, but I would not recommend buying from a company that refused to assist customers after their purchase, Total lack of real customer service. Ticket (ID:T0175229668)..

Dianne E

Fashionmia and Modlily Pros and Cons

Pros
  • Customer service
  • Low prices
  • Clothes look
  • That its cheap
  • Look of clothes on ad
  • Price
Cons
  • Incorrect sizing chart
  • Very poor quality
  • Late delivery
  • Customer service
  • Product quality
  • Have no way of contacting anyone for refund

Fashionmia and Modlily Most Positive Reviews

Top rated reviews
5

I have order a top for my girlfriend from fashionmia.com the service provided by them was totally up to mark. they...

5

ordered items on 4/27 to be recieved on 5/1 or 5/4. Did not recieve items until 5/6. Upon arrival items were completely...

Fashionmia and Modlily Most Critical Reviews

Lowest rated reviews
1

I ordered from this company overseas and month later still have not received my order....scam

1

Have purchased clothes and paid extra for express delivery (2-3 days)! Two weeks later haven't heard a word, filled a...

Fashionmia and Modlily Latest Reviews

Recent published reviews

HICE UNA COMPRA PERO HAY UN ERROR EN LA DIRECCION DE ENVIO POR EQUIVOCACION QUEDO : BOGOTA CAQUETA
Y LA CORRECTA ES : Ciu...

Read all 2796 reviews

I purchased a swimming costume in november but i never got it. Can u look into it for me please. I bought it on paypal...

Read all 3110 reviews

Fashionmia and Modlily Products and Services

Most reviewed product and services
  • Fashionmia Dress (624 reviews)
  • Fashionmia Shipping Service (502 reviews)
  • Fashionmia Customer Care (391 reviews)
  • Modlily Shipping Service (453 reviews)
  • Modlily Dress (432 reviews)
  • Modlily Swimsuit (341 reviews)