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Fashionmia

Footwear and Clothing
Has verified representatives
  • 19 ISSUES RESOLVED
  • 1,257 COMPANY RESPONSES
  • 1898 TOTAL REVIEWS
  • $110K CLAIMED LOSSES
  • $283 AVERAGE LOSS
4.0
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Customer service 61
  • Low prices 55
  • Clothes look 28
  • Communication 24
  • Quality 20

Customers don't like

  • Incorrect sizing chart20
  • Very poor quality18
  • Late delivery18
  • No response from customer service8
  • Items have not been delivered8
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Lord And Taylor

Footwear and Clothing
Has verified representatives
  • 15 ISSUES RESOLVED
  • 380 COMPANY RESPONSES
  • 427 TOTAL REVIEWS
  • $22.5K CLAIMED LOSSES
  • $193 AVERAGE LOSS
3.5
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Products 5
  • Product and sales price 4
  • Salesperson 3
  • Price 3
  • Product as advertised 2

Customers don't like

  • Customer service19
  • Slow order processing9
  • Online service8
  • Do not honor what was promised6
  • Order processing4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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