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Fashionmia

Footwear and Clothing
Has verified representatives
  • 21 ISSUES RESOLVED
  • 1,514 COMPANY RESPONSES
  • 2194 TOTAL REVIEWS
  • $120K CLAIMED LOSSES
  • $258 AVERAGE LOSS
3.9
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Customer service 31
  • Low prices 22
  • Clothes look 19
  • Excellent customer service 14
  • Nice quality 11

Customers don't like

  • Incorrect sizing chart20
  • Very poor quality19
  • Late delivery18
  • No response from customer service8
  • Items have not been delivered8
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Lord And Taylor

Footwear and Clothing
Has verified representatives
  • 17 ISSUES RESOLVED
  • 428 COMPANY RESPONSES
  • 473 TOTAL REVIEWS
  • $24.3K CLAIMED LOSSES
  • $193 AVERAGE LOSS
3.4
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Products 6
  • Product and sales price 4
  • Price 4
  • Salesperson 3
  • Product as advertised 2

Customers don't like

  • Customer service51
  • Slow order processing9
  • Online service8
  • Do not honor what was promised6
  • Customer service and the site5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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