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Fashionmia

Footwear and Clothing
Has verified representatives
  • 18 ISSUES RESOLVED
  • 1,139 COMPANY RESPONSES
  • 1766 TOTAL REVIEWS
  • $87K CLAIMED LOSSES
  • $252 AVERAGE LOSS
3.9
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Low prices 56
  • Customer service 36
  • Clothes look 28
  • Communication 24
  • Quality 20

Customers don't like

  • Very poor quality18
  • Incorrect sizing chart18
  • Late delivery18
  • Items have not been delivered8
  • No response from customer service8
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Lord And Taylor

Footwear and Clothing
Has verified representatives
  • 11 ISSUES RESOLVED
  • 315 COMPANY RESPONSES
  • 358 TOTAL REVIEWS
  • $16K CLAIMED LOSSES
  • $157 AVERAGE LOSS
3.4
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • None 8
  • Products 5
  • Product and sales price 4
  • Salesperson 3
  • Product as advertised 2

Customers don't like

  • Customer service11
  • Slow order processing9
  • Online service8
  • Do not honor what was promised5
  • Poor customer service5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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