PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Fashionmia and GoGroopie as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Fashionmia
GoGroopie

Fashionmia and GoGroopie Overview

Total reviews
2796
123
Company responses
1932
0
Issues resolved
28
1

Fashionmia was first mentioned on PissedConsumer on Mar 25, 2015 and since then this brand received 2796 reviews. It is 2673 reviews more than GoGroopie received since Jan 9, 2017. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Fashionmia customer support team and GoGroopie customer service.

Fashionmia and GoGroopie Consumer Ratings

Rank
81 out of 2301 in Footwear and Clothing category
689 out of 4212 in E-commerce category
Customer service
107 in category
420 in category
Exchange, Refund and Cancellation Policy
97 in category
849 in category
Website
125 in category
621 in category

Fashionmia and GoGroopie Rating Details

Customer service
2.6 (1527 reviews)
1.1 (39 reviews)
Reviewer's quote

They have not acknowledged any of my emails to customer service and today received an email saying goods have been dispatched how fraustrating they haven’t answered any of my email queries saying I want a refund. They have taken my money and I have been left with goods I can’t wear. They are not a...

Maks

...Appalling Customer Service. I just want a full refund..

Patricia B
Exchange, Refund and Cancellation Policy
2.5 (1464 reviews)
1 (29 reviews)
Reviewer's quote

...To get a refund I would have to send the clothes back to China. They did promise me a refund which I never got. I could not wear anything I bought...

Sibely M

...I have submitted the form requesting a refund but have had no reply..

Jacquelyne
Website
3.1 (1459 reviews)
1.3 (33 reviews)
Reviewer's quote

It also appears that the website is no longer functioning at this time either! Fashion Mia products are crap and they are stealing from people! DO NOT ORDER ANYTHING FROM THEM!!! This was the message I received from them regarding the first dress that was not delivered. In a message dated 4/25/2019...

Lillian S

This website has stole money from my account and is not responding to any of my calls or emails. And have given me credit which I did not ask for..

Alcee

Fashionmia and GoGroopie Pros and Cons

Pros
  • Customer service
  • Low prices
  • Clothes look
  • Want to speak ro someone
  • Quick to take your order & money
  • Cant get hold of them
Cons
  • Incorrect sizing chart
  • Very poor quality
  • Late delivery
  • Not answering my emails
  • No item sent to me
  • Never arrive on time terrible customer service

Fashionmia and GoGroopie Most Positive Reviews

Top rated reviews
5

I have order a top for my girlfriend from fashionmia.com the service provided by them was totally up to mark. they...

4.8

I brought some toilet rolls and kitchen rolls in November which have not arrived it is now this is 6weeks now at to buy...

Fashionmia and GoGroopie Most Critical Reviews

Lowest rated reviews
1

I ordered from this company overseas and month later still have not received my order....scam

1

Total waste of time . You cant even talk to any one . Will never use gogroopie again . Should be shut down . Crap crap...

Fashionmia and GoGroopie Latest Reviews

Recent published reviews

HICE UNA COMPRA PERO HAY UN ERROR EN LA DIRECCION DE ENVIO POR EQUIVOCACION QUEDO : BOGOTA CAQUETA
Y LA CORRECTA ES : Ciu...

Read all 2796 reviews
1

I ordered 3 suitcase on 18th of January but I didn't receive any delivery date

Read all 123 reviews

Fashionmia and GoGroopie Products and Services

Most reviewed product and services
  • Fashionmia Dress (624 reviews)
  • Fashionmia Shipping Service (502 reviews)
  • Fashionmia Customer Care (391 reviews)
  • Gogroopie Shipping Service (50 reviews)
  • Gogroopie Customer Care (17 reviews)