Fashionmia vs GoGroopie: which one is better? @ Pissed Consumer

PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Fashionmia and GoGroopie as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

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Fashionmia

3.6

GoGroopie

1.4

Fashionmia

GoGroopie

Fashionmia and GoGroopie Overview

Total reviews

2796

123

Company responses

1932

Issues resolved

Fashionmia was first mentioned on PissedConsumer on Mar 25, 2015 and since then this brand received 2796 reviews. It is 2673 reviews more than GoGroopie received since Jan 9, 2017. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Fashionmia customer support team and GoGroopie customer service.

Fashionmia and GoGroopie Consumer Ratings

Rank

81 out of 2301 in Footwear and Clothing category

689 out of 4212 in E-commerce category

Customer service

107 in category

420 in category

Exchange, Refund and Cancellation Policy

97 in category

849 in category

Website

125 in category

621 in category

Fashionmia and GoGroopie Rating Details

Customer service

2.6 (1527 reviews)

1.1 (39 reviews)

Reviewer's quote

They have not acknowledged any of my emails to customer service and today received an email saying goods have been dispatched how fraustrating they haven’t answered any of my email queries saying I want a refund. They have taken my money and I have been left with goods I can’t wear. They are not a...

Maks

...Appalling Customer Service. I just want a full refund..

Patricia B

Exchange, Refund and Cancellation Policy

2.5 (1464 reviews)

1 (29 reviews)

Reviewer's quote

...To get a refund I would have to send the clothes back to China. They did promise me a refund which I never got. I could not wear anything I bought...

Sibely M

...I have submitted the form requesting a refund but have had no reply..

Jacquelyne

Website

3.1 (1459 reviews)

1.3 (33 reviews)

Reviewer's quote

It also appears that the website is no longer functioning at this time either! Fashion Mia products are crap and they are stealing from people! DO NOT ORDER ANYTHING FROM THEM!!! This was the message I received from them regarding the first dress that was not delivered. In a message dated 4/25/2019...

Lillian S

This website has stole money from my account and is not responding to any of my calls or emails. And have given me credit which I did not ask for..

Alcee

Fashionmia and GoGroopie Pros and Cons

Pros

Customer service
Low prices
Clothes look

Want to speak ro someone
Quick to take your order & money
Cant get hold of them

Cons

Incorrect sizing chart
Very poor quality
Late delivery

Not answering my emails
No item sent to me
Never arrive on time terrible customer service

Fashionmia and GoGroopie Most Positive Reviews

Top rated reviews

I have order a top for my girlfriend from fashionmia.com the service provided by them was totally up to mark. they...

4.8

I brought some toilet rolls and kitchen rolls in November which have not arrived it is now this is 6weeks now at to buy...

Fashionmia and GoGroopie Most Critical Reviews

Lowest rated reviews

I ordered from this company overseas and month later still have not received my order....scam

Total waste of time . You cant even talk to any one . Will never use gogroopie again . Should be shut down . Crap crap...

Fashionmia and GoGroopie Latest Reviews

Recent published reviews

HICE UNA COMPRA PERO HAY UN ERROR EN LA DIRECCION DE ENVIO POR EQUIVOCACION QUEDO : BOGOTA CAQUETA
Y LA CORRECTA ES : Ciu...

Read all 2796 reviews

I ordered 3 suitcase on 18th of January but I didn't receive any delivery date

Read all 123 reviews

Fashionmia and GoGroopie Products and Services

Most reviewed product and services

Fashionmia Dress (624 reviews)
Fashionmia Shipping Service (502 reviews)
Fashionmia Customer Care (391 reviews)

Gogroopie Shipping Service (50 reviews)
Gogroopie Customer Care (17 reviews)

How would you compare Fashionmia vs GoGroopie?

Customer service

Product or Service Quality

I have something else to compare

I have read and agree to the Pissed Consumer Terms of Service

Share your opinion

Leiland Leiland Nov 14, 2019 #1776981

Customer service
10 for fashionmia
Product or Service Quality
I haven't bought anything yet to compare
The service should be better
I have something else to compare
When one buy any things you have to pay twice

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