PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Fashionmia and GoGroopie as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Fashionmia
GoGroopie

Fashionmia and GoGroopie Overview

Total reviews
2802
356
Company responses
1926
0
Issues resolved
28
4

Fashionmia and GoGroopie Consumer Ratings

Rank
90 out of 2011 in Footwear and Clothing category
693 out of 3055 in E-commerce category
Customer service
117 in category
420 in category
Exchange, Refund and Cancellation Policy
114 in category
397 in category
Website
138 in category
599 in category
Delivery Service
137 in category
379 in category

Fashionmia and GoGroopie Rating Details

Customer service
2.6 (1530 reviews)
1.2 (100 reviews)
Reviewer's quote

...Customer service has not been helpful at all. Only a fraction of the total amount I paid has been refunded..

Read full review

...if my voucher was not summited correctly why did u take money from my Acc, it has taken you over 2 months and u have still not resolved the issue,very bad customer...

Read full review
Exchange, Refund and Cancellation Policy
2.5 (1465 reviews)
1.1 (80 reviews)
Reviewer's quote

...service and today received an email saying goods have been dispatched how fraustrating they haven’t answered any of my email queries saying I want a refund. They have taken my money and I have been left with goods I can’t wear. They are not a good company do not order from...

Read full review

...Order cancelled by seller, refund should have been within 3-5 working days. Its now over a month and still no refund. Ordered a matching 2 seater set - that came (we are a family of 6)...

Read full review
Website
3.1 (1460 reviews)
1.5 (90 reviews)
Reviewer's quote

It also appears that the website is no longer functioning at this time either! Fashion Mia products are crap and they are stealing from people! DO NOT ORDER ANYTHING FROM THEM!!! This was the message I received from them regarding the first dress that was not delivered. In a message dated 4/25/2019...

Read full review

Ordered goods not received - impossible to speak to someone - contacted 4 times via their website - no response at all - now raised dispute with credit card merchant to request refund - web forums indicate this is a massive problem with Groopie purchasers - avoid using this provider..

Read full review
Delivery Service
2.8 (1330 reviews)
1.3 (83 reviews)
Reviewer's quote

...Really nice customer and delivery service. All clothes are great price and high quality. I received all items in right time...

Read full review

...98 including delivery. Never arrived after a month, will not reply to e-mails and their customer service telephone number says underneath you can only contact US numbers, WHY?..

Read full review

Fashionmia and GoGroopie Pros and Cons

Pros
  • Customer service
  • Low prices
  • Clothes look
  • Quick to take your order & money
  • Want to speak ro someone
  • Cant get hold of them
Cons
  • Incorrect sizing chart
  • Very poor quality
  • Late delivery
  • Not answering my emails
  • No item sent to me
  • Terrible customer service plus i have not received my item

Fashionmia and GoGroopie Most Positive Reviews

Top rated reviews
5

I have order a top for my girlfriend from fashionmia.com the service provided by them was totally up to mark. they...

Read full review
5

Details of all goods sold since May 2020.

Read full review
5

I really like this online store. It is neatly organized and it's very easy to find dresses, shoes, tops and whatever...

Read full review
5

I think I have made a mistake when I ordered my products I don't understand what the voucher was but payment has been...

Read full review

Fashionmia and GoGroopie Most Critical Reviews

Lowest rated reviews
1

I ordered from this company overseas and month later still have not received my order....scam

Read full review
1

Total waste of time . You cant even talk to any one . Will never use gogroopie again . Should be shut down . Crap crap...

Read full review
1

I weigh 110 lbs and ordered two medium size coats and one sweatshirt. I could not even get my arm into the sleeve of...

Read full review
1

I cannot get through to gogroopie not by phone or email

Read full review

Fashionmia and GoGroopie Latest Reviews

Recent published reviews
No votes

I made a transaction on June 30th. I did not receive a confirmation email and did not receive my order. Nobody has been...

Read full review
No votes

Why not coming my jacket black am all ready pay what happen.

Read full review
No votes

My order # is 39594 and this was placed back at the beginning of April, it's now July and I want to know where the *** i...

Read full review
No votes

You are so bad at responding. If I don't receive an answer this time I will take this up with consumer affairs. You...

Read full review

Fashionmia and GoGroopie Products and Services

Most reviewed product and services
  • Fashionmia Dress (620 reviews)
  • Fashionmia Shipping Service (514 reviews)
  • Fashionmia Customer Care (405 reviews)
  • Gogroopie Shipping Service (66 reviews)
  • Gogroopie Customer Care (37 reviews)