PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Fashion Nova and Rosewe as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Fashion Nova
Rosewe

Fashion Nova and Rosewe Overview

Total reviews 5586 1836
Company responses 0 0
Issues resolved 22 9

Fashion Nova and Rosewe Consumer Ratings

Rank
320 out of 2111 in Footwear and Clothing category
694 out of 2111 in Footwear and Clothing category
Customer service
239 in category
495 in category
Delivery Service
343 in category
456 in category
Exchange, Refund and Cancellation Policy
234 in category
467 in category
Website
256 in category
592 in category

Fashion Nova and Rosewe Rating Details

Customer service
1.7 (1766 reviews)
1.2 (724 reviews)
Reviewer's quote

...I try to call customer service and no one picks up..

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Shipping is late, very late, cannot contact them for customer service..

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Delivery Service
1.9 (1648 reviews)
1.5 (523 reviews)
Reviewer's quote

I have been waoting for weeks for my items and delivery service left at the front..

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...S delivery service they used. UPS, DHL, Fed ex? It doesn't specify! Just says it was delivered when it wasn't! I immediately emailed Rosewe and waiting for a response. But regardless, I WILL NEVER order from them again...

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Exchange, Refund and Cancellation Policy
1.8 (1486 reviews)
1.1 (656 reviews)
Reviewer's quote

...phone they said they couldnt get the supervisor for me, they cant cancel my order even though it wasnt shipped out, and once I get it whenever , they cant refund me my money just give me store credit ! I like their products but this is honestly a terrible site to order from and they have already been sued owing 9. 3 million and had to refund several...

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i have been ordering clothes and they were just been delivered nicely to my address,this time i ordered again my parcel were cancelled with no reward saying they cant send to BOX NO i don't know why ,could u kindly process my goods if not i need refund..

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Website
2.8 (1477 reviews)
1.8 (676 reviews)
Reviewer's quote

...Will never order from them again and will gladly use my platform to tell any friends that are buying from this website to be aware that there package wont even get shipped out for several days. Cant speak to no one. Want to speak to a customer service representative? That will be 203 minutes...

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...The item, a bathing suit, was what was shown on the website and shipping time was acceptable. As seems to be the common theme with these companies, the sizing was off and I'd planned to return the item. The company instead refunded me 100% of my payment (minus 3...

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Fashion Nova and Rosewe Pros and Cons

Pros
  • Nice clothes
  • Cute clothes
  • Nice styles
  • Very disatisfied
  • Never received
  • I want the dress that was ordered
Cons
  • Bad customer service
  • Not enough contact support
  • Unable to deliver as promise
  • Poor customer service
  • Very poor service
  • Cannot return

Fashion Nova and Rosewe Most Positive Reviews

Top rated reviews
5

It has the wrong house number on the shipping address.

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5

Hi. I recently ordered from Roswe. They're quite inconsistent. The coat was fine, it was beautiful. The white polo top...

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5

I place my order through PayPal and up to now I haven’t gotten a response back . I need my refund if my order can’t be...

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5

I ordered 2 dresses online on July 8...the purchase was suppose to be shipped the next day. I have yet to receive my...

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Fashion Nova and Rosewe Most Critical Reviews

Lowest rated reviews
1

They never gave me a confirmation then I got emailed my package was delivered but never got it... I never heard from...

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1

This company claims to sell clothing and is advertised on Facebook. However, after submission of order--one item which...

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1

This company does not have the capacity to fulfill order processing in time aparently. Sending them an email to customer...

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1

THIS COMPANY REFUSES TO GIVE RETURN ADDRESS AND REFUSES REFUNDS. THEY SELL FAKES BAD FABRIC BAD CUTS NOTHING LIKE IN...

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Fashion Nova and Rosewe Latest Reviews

Recent published reviews
1

They told me my order would be shipped in two days ! I ordered on the 29th they never shipped my item then said it...

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No votes

My order is wrong I'm tried to write numerous time I haven't herd any feed back about my order is wrong.my name is...

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No votes

My daughter has sweet sixteen photo shoot on Saturday and her dress was supposed to be here by September 30th...and I...

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No votes

I'm writing you about my order it's wrong I only wanted 1 dress I didn't want 2 of the same dress just one and the...

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Fashion Nova and Rosewe Products and Services

Most reviewed product and services
  • Fashion Nova Shipping Service (1242 reviews)
  • Fashion Nova Clothing (557 reviews)
  • Fashion Nova Customer Care (426 reviews)
  • Rosewe Shipping Service (307 reviews)
  • Rosewe Dress (280 reviews)
  • Rosewe Clothing (159 reviews)