PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Fashion Nova and Romwe as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Fashion Nova
Romwe

Fashion Nova and Romwe Overview

Total reviews 6195 3044
Company responses 0 238
Issues resolved 23 14

Fashion Nova and Romwe Consumer Ratings

Rank
319 out of 2132 in Footwear and Clothing category
272 out of 2132 in Footwear and Clothing category
Customer service
219 in category
291 in category
Delivery Service
309 in category
373 in category
Price Affordability
284 in category
133 in category
Website
250 in category
275 in category

Fashion Nova and Romwe Rating Details

Customer service
1.7 (1965 reviews)
1.5 (1099 reviews)
Reviewer's quote

...They have the worst customer service ever..

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...No customer service # to call and chat service never did connect me to anyone. Now I feel stuck with clothes that dont fit..

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Delivery Service
1.9 (1839 reviews)
1.6 (1075 reviews)
Reviewer's quote

I have been waoting for weeks for my items and delivery service left at the front..

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...I looked on DHL the delivery service and it was sent to a different address, somebody else received my package. I either want a refund or what I ordered , please get back in touch with me as soon as possible..

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Price Affordability
3 (1665 reviews)
3.6 (1022 reviews)
Reviewer's quote

...I applied the discount code then when to make the purchase using Apple Pay but I noticed once I made the purchase the code was removed and charged me full price. So when I called customer service they could only offer me credit for my next purchase! 2ndly, I paid for express shipping 2/3 business days because I...

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...I'm never paying for express shipping from there again and the express shipping price is ridiculous. I wouldn't be so mad if express shipping wasn't this pricey. Hopefully the items will be worth it..

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Website
2.8 (1662 reviews)
2.6 (1046 reviews)
Reviewer's quote

...Such an incompetent website and system that Ill never order *** from them again..

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...I spent $100 because the website romwe said I would get free shipping. Me being 14 years old I thought that was a great deal, so I bought $119 worth of stuff. When it was time for me to pay I got express shipping...

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Fashion Nova and Romwe Pros and Cons

Pros
  • Nice clothes
  • Cute clothes
  • Nice styles
  • Cheap clothes
  • Good prices
  • Cheap cute trendy clothes
Cons
  • Bad customer service
  • Not enough contact support
  • Unable to deliver as promise
  • Customer service
  • Problem with my order
  • No customer service

Fashion Nova and Romwe Most Positive Reviews

Top rated reviews
5

It has the wrong house number on the shipping address.

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5

I am returning the sleepwears because the size are small, please send me the return slip. Thanks

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5

I place my order through PayPal and up to now I haven’t gotten a response back . I need my refund if my order can’t be...

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5

Its been more than a week and i still haven't recieve my order.. i cant even reach out to customer services..im pissed...

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Fashion Nova and Romwe Most Critical Reviews

Lowest rated reviews
1

They never gave me a confirmation then I got emailed my package was delivered but never got it... I never heard from...

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1

I orderes 4 items of clothing, 1 jacket, 2 blouses and a skirt. I checked their size chart and I asked for the XL which...

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1

This company does not have the capacity to fulfill order processing in time aparently. Sending them an email to customer...

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1

When I Checked My Card I See That You Guys Took Off 46 Dollars From My Card Something That I Didn’t Know About

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Fashion Nova and Romwe Latest Reviews

Recent published reviews
No votes

My order was supposed to be here yesterday on the 19 and I never received it. I need the items I ordered for a specific...

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No votes

Secures credit card from unknown sources then uses it to order merchandise from their company

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No votes

I have Not received my order and the confirmation number is bogus!

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No votes

I bought 7 items from your company like two weeks ago and today Oct. 19th my clothes were delivered to the wrong...

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Fashion Nova and Romwe Products and Services

Most reviewed product and services
  • Fashion Nova Shipping Service (1278 reviews)
  • Fashion Nova Clothing (604 reviews)
  • Fashion Nova Delivery Service (203 reviews)
  • Romwe Shipping Service (979 reviews)
  • Romwe Jeans (24 reviews)
  • Romwe Clothing (16 reviews)