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Forever 21 vs Fashion Nova
Forever 21 vs Fashion Nova
PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions.
Our website collected and compiled various consumer reviews about Forever 21 and Fashion Nova as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.
Forever 21 and Fashion Nova Overview
Total reviews |
609
|
25214
|
Company responses |
0 |
0 |
Issues resolved |
3 |
228 |
Forever 21 and Fashion Nova Consumer Ratings
Rank
969
out of 4781 in Footwear and Clothing category
1027
out of 4781 in Footwear and Clothing category
Customer service
1037
in category
922
in category
Exchange, Refund and Cancellation Policy
920
in category
873
in category
Website
1061
in category
808
in category
Delivery Service
1048
in category
986
in category
Forever 21 and Fashion Nova Rating Details
Reviewer's quote
I order my items on the 12/16/23 i got 1 email about my package and that was last monday i have not received anything since i went to the store where it would be located at and they instructed me that it seems to be lost and i would have to call customer service..
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Unfortunately, despite contacting your customer service department and explaining the situation, I have been informed that neither reimbursement nor reshipment of the items is possible. This is deeply concerning and disappointing, as I had expected better service and support from your company. I...
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Exchange, Refund and Cancellation Policy
Reviewer's quote
I ordered a dress which was returned back on 9/12/23 and still no refund! NEVER AGAIN FOREVER21! I called them and spoke with 3 reps and the last rep told me she would email to the warehouse which is a lie because I work in customer service and this tactic is a pond off to someone else!! Issues me...
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...Im so mad I just want a refund. The customer service is *** and is not working on the app..
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Reviewer's quote
Your website jammed when i tried to place my order several hours ago. Could you retrieve my cart and help me pay for my order?..
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...I want to purchase more items from the website, however, I chose not to buy anything until I can trust that I will receive the money for the previous items I bought! #10570**** $92. 86 Nov 27/2022. I appreciate your consideration!..
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Reviewer's quote
After multiple attempts to contact customer service, as well as the delivery service (The USPS), there is still no resolution and no jacket. furthermore the customer service organization refuses to help at all, stating it was our fault that the old address was used. This constitutes a fraud as they...
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Waited 31 days for delivery service itenarade assured me package was coming then got email says delivered and package never showed up..
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Forever 21 and Fashion Nova Pros and Cons
Pros
- Affordable clothes
- Good prices
- Affordable
- Nice clothes
- Cute clothes
- Nice styles
Cons
- Customer service
- No help from customer service
- Store policy
- Bad customer service
- No customer service
- Not enough contact support
Forever 21 and Fashion Nova Most Positive Reviews
Top rated reviews
Lost card please send another to same address on card thank you
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I placed an order over two months ago and it still hasn't delivered. The order was placed in November and when I look...
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I accidentally missed something in my address so my order never shipped to me. I went back and changed my address and...
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My package was opened at the time it was delivered I didnt receive all of my items I ordered 13 items and only received...
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Forever 21 and Fashion Nova Most Critical Reviews
Lowest rated reviews
Very disgusted with this brand as of now. You have a customer service number that indicates you guys open at 5am PST it'...
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Charge of $132.95 was charged to my credit card and I disputed with the credit card company and it was denied. Company...
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I recently purchased two dresses from Forever 21 to take home and try for options to wear to an event. Neither worked, a...
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STILL HAVE NOT GOTTEN ONE RESPONSE FROM THEM!! I HAVE SENT 10 EMAILS AND CALLED MULTIPLE TIMES. THIS HAS BEEN THE WORST...
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Forever 21 and Fashion Nova Latest Reviews
Recent published reviews
Your website jammed when i tried to place my order several hours ago. Could you retrieve my cart and help me pay for my...
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I am writing to address an issue regarding a recent delivery of merchandise from your company. On 3/25/24 I received not...
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No votes
Good morning. I have tried NUMEROUS times to get some help regarding an in-store visit that my daughter experienced. No...
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No votes
I bought over 190.00 worth of cloths. Unhappy with how they fit and looked on I tried to reach out for a return. The...
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How would you compare Forever 21 vs Fashion Nova?
Forever 21 has a better cancellation system
Product or Service Quality
Fashion move has better product
I have something else to compare
U have to find a way to correct errors when ur order goes to old address and we catch it before it ship..instead of sublimated the same items not considering that a person might not have the funds..u need to find a way to cancel instead of the aggravation and long process..save time and a headache